Amazing customer service! We hade some problems and delays revolving the shipment of my purchase. I reached out and quickly had the team help and stay in contact till the problem was resolved. The... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m super happy with my order from Moonlight Mansion. The quality of the clothes is excellent for the price. Everything feels well made and comfortable. Shipping was also a great experience: they... See more
I’m obsessed with this brand! The quality is awesome — comfortable + made to last. The Designs definitely stand out. Their customer service is quick and friendly, and my order arrived way faster th... See more
Company replied
They were very supportive when I had a problem with my order taking way longer than usual (due to the shipping company) and were extremely helpful with giving updates and feedback. While I did not rec... See more
Company replied
Company details
Written by the company
Moonlight Mansion. Emerging from the German fashion scene in 2020, we began with the idea of making clothes that reflect who we are and how we see the world. Each piece carries a part of us into the community. Our team of young designers and creatives is shaped by different background in fashion and culture. Taking inspiration from military and underground sub-culture, shaping pieces that carry those influences. Our goal is to make our work accessible to everyone who values the idea behind clothes. Creating campaigns with a strict vision and purpose. Building a community where people with the same passion can connect and inspire. With Moonlight Mansion, we share a part of ourselves with the people around us. Welcome Inside the Mansion.
Contact info
Herzstraße 1, 71083, Herrenberg, Germany
- support@moonlightmansion.com
- moonlightmansion.com
4.5
Excellent
585 reviews
Replied to 80% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I’ve bought a full tracksuit from their…
I’ve bought a full tracksuit from their website. Materials are of high level and the quality is so good. The order has been delivered after less than a week (during black week! That’s amazing).
5/5: i’ll surely buy again from Moonlight Mansion in the future!
December 6, 2025
Unprompted review
Reply from Moonlight Mansion
Hey, thank you so much for your kind feedback!
We’re really happy to hear that you like your tracksuit and that you’re satisfied with the quality and materials.
We appreciate your support and review. We’re looking forward to welcoming you back at Moonlight Mansion in the future!
Kind regards,
Your Moonlight Mansion Team
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Sweatpants are so good
December 2, 2025
Unprompted review
W jersey the best brand of Germany
W jersey the best brand of Germany
December 1, 2025
Unprompted review
Jeans looked amazing
Jeans looked amazing, Felt nice and high quality, only complaint would be the size of the belt loops, i couldn’t attach some wallet chains to it but easily fixed with a keychain ring. Overall great product
December 1, 2025
Unprompted review
I ordered the MANS!ON trucker cap
It was very easy to navigate the website, I ordered exactly what I wanted with ease and it delivered in 10 days in perfect shape!
November 24, 2025
Unprompted review
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great quality and fast shipping
great quality and fast shipping. Reliable, would recommend.
November 28, 2025
Unprompted review
Very quick answer and useful service
Very quick answer and useful service ! Moonlight Manaion is Tea
November 29, 2025
Unprompted review
I love my pants!
November 28, 2025
Unprompted review
Would buy again!
The great packaging, products as expected, and very friendly user experience.
November 23, 2025
Unprompted review
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Amazing service
Amazing service, amazing customer service as well and the clothes was super good quality. would buy again
October 30, 2025
Unprompted review
The order arrived quickly
The order arrived quickly and in perfect condition. Everything was as it was supposed to. Tshirt has good quality.
October 22, 2025
Unprompted review
I like the product
I like the product , and i like the fit too ( sorry for my bad inglish)
November 11, 2025
Unprompted review
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Great but longer shipping
Evertyhing great materials great but shipping took longer
November 6, 2025
Unprompted review
Great Clothing, great support
I have several items of clothing from Moonlight Mansion, they all look great and are very comfortable.
There was a problem with my last order, but the support team was very understanding and able to help me immediately.
I only recommend ordering there, nice pieces and nice people!
November 5, 2025
Unprompted review
Reply from Moonlight Mansion
Hey Moritz, thank you for your kind words!
We’re really happy to hear that you like your pieces and that our team could help resolve the issue quickly.
We appreciate your support!
Best regards
Your M'MANSION Support Team
owners chill asf
the owners reached out to me specifically on instagram to lmk the pants i got were out of stock in my size and they let me pick some new ones and gave me a discount code free of charge, they also gave me a free shipping code when i told them i was short because of the shipping payment, love yall so excited for my clothes to arrive
October 21, 2025
Unprompted review
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Great
Both items are ordered were really good quality and better than I expected. I am very happy with my order.
October 9, 2025
Unprompted review
The fit is so tuff and very comfortable…
The fit is so tuff and very comfortable while wearing it. This is the best 🔥 you should get it and feel fly like me
October 10, 2025
Unprompted review
Reply from Moonlight Mansion
Hey, thanks a lot for your kind feedback. We really appreciate your support and are happy to hear that you are satisfied with your order!
I definitely recommend it
I ve ordered new sweatpants. They're great quality, and the package arrived in 4 days, to another country. I highly recommend them. This isn't the first time I've ordered from them, and it certainly won't be the last :)
September 25, 2025
Unprompted review
Reply from Moonlight Mansion
Hey Bartosz, thanks a lot for your kind feedback. We really appreciate your support and are happy to hear that you are satisfied with your order!
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