First card hadn’t arrived in time and the tracking wasn’t working. The ai chat organised sending me a reprint which was great One issue I have is that whenever I order an A4 card the post office of... See more
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Review summary
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Arrived on time, paid for next day delivery. When completing order it took few goes to add the recipients address as would clear and have to start again. Overall pleased with service. Will use ag... See more
Always great quality cards, loads to choose from, love how you can really personalise it with photos and stickers etc. Can be quite expensive, so look out for offers!
I have used Moonpig for a long time I have recommended many people who have found their experience amazing ...I received my cards this morning as always update information and when it's being delivere... See more
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.2
Great
571K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Hit and miss
Great service, quick delivery.
Slightly blurry print quality.
Expensive prices.
June 24, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Better Than Ever
I was a pretty regular user in the past but hadn't used for years. In that time how things have expanded but not at the expense of the personal touch. Now they have almost too many cards, I was totally spoilt for choice & didn't know where to begin. Lucky for me the cards are in dozens of category options. They have also expanded their gift ranges.
From order to delivery was speedy &
the recipient of the card was delighted with it. I would recommend.
June 6, 2026
Unprompted review
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
Moonpig is the best choice for cards…
Moonpig is the best choice for cards and gifts I would highly recommend them
June 24, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Very pleased with the card plus very…
Very pleased with the card plus very quick delivery delivered when said would be.
June 25, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Everything I asked for.
June 25, 2026
Normally be 5 stars but not this time
Normally be 5 stars but kept saying wrong post code which twice my fault so checked with PO got correct one but still kept on saying same. Address was correct but again they weren't sure because of post code gave up then as nearly an hour. Tried again for ages still the same. Rechecked post code correct had just decided to cancel when finally accepting it but said not sure parcel would be delivered on time.
June 25, 2026
Poor choice of stickers
Poor choice of stickers, poor choice of gifts for a couple for their anniversary. I would have liked to hv sn ĥ a bottle of gin or a case of cider something they could enjoy together.
I gave specific dates but after ordering, including chocolates, I got an email today to say they had been sent. The relative dates of their special occasions were July 7th and July 9th. Not good.
June 25, 2026
Easy instructions to follow to create a…
Easy instructions to follow to create a bespoke card.
June 25, 2026
Easy to use and so easy to get cards…
Easy to use and so easy to get cards for your loved ones down under
June 25, 2026
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Reply from Moonpig.com
We appreciate you sharing this experience with us Evelynn, and we're really sorry to hear about the wrong age on your card. We understand how disappointing this can be, especially when trying to make someone's day. I've reached out to you regarding this, as we'd love to further assist - Mollie
Always a fantastic service with Moonpig…
Always a fantastic service with Moonpig & good quality cards 😃
June 25, 2026
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
Lots to offer to personalise anyone’s…
Lots to offer to personalise anyone’s occasion delivery on time xx
June 25, 2026
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
The site was easy to use
The site was easy to use. Good choice of cards and gifts. Happy customer.
June 25, 2026
All easy to use
All easy to use, pretty clear. Only a slight issue when I wasn’t able to change the size of the font in third section on page 3
June 25, 2026
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