First card hadn’t arrived in time and the tracking wasn’t working. The ai chat organised sending me a reprint which was great One issue I have is that whenever I order an A4 card the post office of... See more
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Review summary
Created with AI, based on recent reviews
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Arrived on time, paid for next day delivery. When completing order it took few goes to add the recipients address as would clear and have to start again. Overall pleased with service. Will use ag... See more
Always great quality cards, loads to choose from, love how you can really personalise it with photos and stickers etc. Can be quite expensive, so look out for offers!
I have used Moonpig for a long time I have recommended many people who have found their experience amazing ...I received my cards this morning as always update information and when it's being delivere... See more
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.2
Great
571K reviews
Asks customers to review
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I made an error when placing my order…
I made an error when placing my order and it was immediately and efficiently resolved by Robyn.
The card was of good quality with clear reproductions of the photographs.
June 13, 2026
Reply from Moonpig.com
Thanks for the kind review! We’re delighted our service met your expectations. Your feedback is a huge encouragement to our team. We appreciate your support and hope to see you again soon!
Always sent out early and the quality…
Always sent out early and the quality is very good
June 24, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Ordered a card for fathers day on 17th…
Ordered a card for fathers day on 17th June. On payment pay it said it would arrive 19th June. It arrived Wed 24th of June. I had paid £3.99 for P&P. Card was lovely but I was super embarrased how late it was. This isnt the first time and clearly their systems are flawed as it shows as delivered on the 19th? AI support was shocking and said this was normal. I wont be using moonpig again
June 24, 2026
Unprompted review
Reply from Moonpig.com
We are truly sorry your Father's Day card arrived late, causing embarrassment Victoria. We understand how disappointing it can be when delivery expectations are not met, especially after paying for postage. I've reached out to you regarding this, as we'd love to further assist - Mollie
Very happy with my delivery spot on no…
Very happy with my delivery spot on no troubles what so ever happy days
June 24, 2026
Draft with uploaded photos not saved.
I uploaded photos and saved my draft because I did not have time to finish it. I got an email with a link to my draft but only the blank design had been saved, no photos. I tried logging in to my account and loading the saved draft but once again it had no photos saved. I uploaded photos again.
I would have liked to add some text to the front of the card but the design did not allow that. I have not seen the actual card because it is not due for delivery yet, so I hope it is OK.
June 24, 2026
Reply from Moonpig.com
We value your feedback regarding the pricing Carol and we're sorry to hear about the disappointment caused. Please rest assured your comments have been passed to the team, and we appreciate you reaching out! - Mollie
Good choice and service
Good choice of cards. Simple to use and clear process. Card delivered to right place at right time.
June 24, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Only thing delivered was card despite…
Only thing delivered was card despite other stuff ordered at the same time
June 24, 2026
Reply from Moonpig.com
We are sorry to hear about the missing items Craig and understand how disappointing this can be, especially for a special occasion. I've reached out to you regarding this, as we'd love to help - Mollie
Very happy with the e card I got to…
Very happy with the e card I got to send my husband for fathers day when he was away , easy to personalise and very affordable
June 19, 2026
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Terrible
Terrible! They sent the wrong card meant for someone else!! As well as the birthday boy not getting the right card, their mix-up with a other child's card (and pictures) totally contravenes data protection regulations!
June 23, 2026
Reply from Moonpig.com
We sincerely regret the mix-up with your order and the distress it caused Emily. We understand how disappointing this can be, especially as the birthday boy didn't receive the wanted card. I've reached out to you regarding this, as we'd love to assist - Mollie
Ordering the card was easy and…
Ordering the card was easy and straightforward fantastic selection of cards and gifts. The reason for the low score. I paid £3.99 for next day delivery. I haven’t received the card as of 15:52 today. Had to go to the shop to buy one which I will continue to do in future.
June 24, 2026
Reply from Moonpig.com
We are truly sorry your card didn't arrive as expected, especially after paying for next-day delivery Martine. We understand your frustration and appreciate you bringing this to our attention. I've reached out to you regarding this, as we'd love to look into this - Mollie
Birthday card to Australia
It was very easy to navigate the site for cards, adding messages and photos was no problem at all. The payment system was fully explained online, and I would recommend using moonpig for any occasion cards. Being able to monitor the delivery as it is going from UK to Perth is great.
June 23, 2026
Very easy to use and loads of cards to…
Very easy to use and loads of cards to choose from and you can choose what day your card gets delivered
June 24, 2026
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Moon pig isn’t new to me
Moon pig isn’t new to me, which is why I keep on using it.
Why are you might ask? Simple to use, great range of products, cans and presents to meet all situations and all pockets, and simply the most reliable service around.
Do you need any other reasons?!
June 24, 2026
Always a pleasure to use Moonpig
May 21, 2026
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
It’s great to send personalised cards
It’s great to send personalised cards, especially abroad to the USA. Having set up Moonpig notifications the 20% discount is helpful.
June 24, 2026
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Very easy to use
Very easy to use
Great products dilvered with ease
Great value for money
Best greetings card app out there
Weldone and thank you
😍😍😍
June 24, 2026
Yes, give Moonpig a try!
I'm a pretty regular customer & always happy to return to Moonpig. Swift service, got my order in a couple of days & great quality. The recipients of the cards & gifts are always delighted. So yes, give Moonpig a try!
June 24, 2026
Reply from Moonpig.com
We're so glad to hear that you had a fantastic experience! Your positive feedback is much appreciated. Thanks for your support and we look forward to seeing you again!
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