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Moonpig.com Reviews 569,877

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TrustScore 4 out of 5

4.2

Greeting Card Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 111,036 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, highlighting the brilliant quality of cards and the wide variety of choices available, including options for personalization with photos and stickers. The user experience is frequently described as easy and straightforward, with many appreciating the effortless process of designing and ordering, as well as the helpful reminder service. Reviewers often commend the excellent and fast delivery service, with many orders arriving on time or even earlier than expected, sometimes even on Sundays when Royal Mail does not deliver. However, some customers also noted issues with the order process, such as difficulties adding recipient addresses or problems with tracking information. There were also instances of dissatisfaction regarding delivery, with some experiencing bent cards upon arrival, delayed deliveries, or incorrect scheduling, particularly for special occasions like Father's Day. A few other people also felt that the quality of some products, like flowers, was disappointing, and there were occasional errors in personalization.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers reporting that their orders... See more

Product

Clients share positive opinions on product, with many reviewers consistently praising the good quality of... See more

User experience

People report positive experiences with the user experience, often describing it as fast, efficient, and... See more

Order

Consumers find order experiences to be ambiguous, with some reporting efficient and timely deliveries, even... See more

Service

Users describe positive interactions with service, often highlighting it as fast, efficient, and reliable for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

First card hadn’t arrived in time and the tracking wasn’t working. The ai chat organised sending me a reprint which was great One issue I have is that whenever I order an A4 card the post office of... See more

Rated 4 out of 5 stars

Arrived on time, paid for next day delivery. When completing order it took few goes to add the recipients address as would clear and have to start again. Overall pleased with service. Will use ag... See more

Rated 4 out of 5 stars

Always great quality cards, loads to choose from, love how you can really personalise it with photos and stickers etc. Can be quite expensive, so look out for offers!

Rated 4 out of 5 stars

I have used Moonpig for a long time I have recommended many people who have found their experience amazing ...I received my cards this morning as always update information and when it's being delivere... See more

Company details

  1. Greeting Card Shop
  2. Flower Delivery
  3. Gift Shop

Written by the company

Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest

Contact info

4.2

Great

TrustScore 4 out of 5

570K reviews

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Rated 5 out of 5 stars

Arrived dead on time

Away for my wife's birthday so ordered a large birthday card for her to arrive the first day we got home as a surprise. It was large and arrrived dead on time .

June 23, 2026
Rated 4 out of 5 stars

Ist time user

Had difficulty confirming my order (this is my first time using moonpig) but got there even

June 16, 2026

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