First card hadn’t arrived in time and the tracking wasn’t working. The ai chat organised sending me a reprint which was great One issue I have is that whenever I order an A4 card the post office of... See more
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Review summary
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Arrived on time, paid for next day delivery. When completing order it took few goes to add the recipients address as would clear and have to start again. Overall pleased with service. Will use ag... See more
Always great quality cards, loads to choose from, love how you can really personalise it with photos and stickers etc. Can be quite expensive, so look out for offers!
I have used Moonpig for a long time I have recommended many people who have found their experience amazing ...I received my cards this morning as always update information and when it's being delivere... See more
Company details
Written by the company
Make someone’s day with Moonpig. Send personalised cards, gifts, and flowers that wow your nearest and dearest
Contact info
10 Back Hill, EC1R 5EN, London, United Kingdom
- trustpilot@moonpig.com
- moonpig.com
4.2
Great
571K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Perfect in every way
June 19, 2026
Reply from Moonpig.com
We're ecstatic to hear that you loved your experience with us! Thanks so much for your wonderful feedback. We can't wait to welcome you back soon! 😊
I love how easy it is sending a card to…
I love how easy it is sending a card to a friend ! Choose a card add some photos and stickers then their address is already in my Moonpig book …. Bosh job done! Super easy super personal touch, delivery on time! Love it! Thank you x
June 25, 2026
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
Card was exactly as shown on preview…
Card was exactly as shown on preview ,and recieved next day
Perfect service as required .
June 25, 2026
Very quick and simple to do
Very quick and simple to do. Used a card with my own photos which makes it much more special. Prompt delivery
June 25, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Very disappointed when card didn’t get…
Very disappointed when card didn’t get delivered on father day
April 9, 2026
Reply from Moonpig.com
We're truly sorry your card didn't arrive for Father's Day Carrie. We understand how important timely delivery is, especially for a special occasion. I've reached out to you regarding this, as we'd love to further assist - Mollie
Card was good quality
Card was good quality and exactly as I expected - it was well received… I wish the filtering was more defined though… you have to plough through irrelevant titles…
June 16, 2026
Reply from Moonpig.com
Thanks for the amazing review! We're thrilled that you enjoyed your experience with us. Your feedback is greatly valued. Hope to see you again soon!
The personal touch
Fast and easy to use site for sending that personalised gift or card.
June 24, 2026
Reply from Moonpig.com
It's fantastic to hear you had such a positive experience! Your kind words are much appreciated. Thanks for choosing us, and we look forward to your next order!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
My card has not been delivered despite…
My card has not been delivered despite me paying for express post with guaranteed delivery date being today 26 June.
June 24, 2026
Reply from Moonpig.com
We are truly sorry your card hasn't arrived as expected Francesca. We understand your frustration with the express delivery delay. I've reached out to you regarding this as we'd love to assist - Mollie
The original great quality product…
The original great quality product cannot be beaten
August 17, 2025
Easy to use
Easy to use and reasonable price. Delivered on the date of choice so no fuss.
June 22, 2026
Never happier
Never happier. I always send my Australia family cards from here as they are personal and brilliant
June 25, 2026
Arrived on time despite hot weather…
Arrived on time despite hot weather warning . Great card and intro offer !
June 23, 2026
Reply from Moonpig.com
Thank you for the positive review! We're delighted you had a wonderful experience. Your support is greatly valued. Take care!
Reply from Moonpig.com
Thanks so much for your kind words! We’re thrilled you had a positive experience with us. Your satisfaction is our top priority, and we can’t wait to serve you again soon! 😊
A very easy to use site
A very easy to use site. Great choice of cards. Delivered promptly.
June 24, 2026
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