Ordered a MH C940 Ni-Mh charger on the Moonraker web site on the weekend when company was closed for business. Product arrived first thing Tuesday morning. Unfortunately the charger was faulty so I... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Ive bought a few things from moonraker and had no problems at all. Everything is as described on their site and at a great price too. Its worth looking at their bundle offers too as there's some good... See more
Company replied
A very nice dual band radio, The Luna is a well built radio with all the features you could want, a very clear AM section in fact the best I've heard on a multiband radio. Easy to order on line with... See more
Company replied
I'll make this brief. This is an absolutely excellent switch mode PSU. With excellent build quality. All at an extremely reasonable price. Bought from a great bunch of guys. Very helpful and superb cu... See more
Company replied
Company details
Written by the company
Moonraker has been in business now for over 40+ years. We are an International Radio Communication Retailer, Wholesaler and Distributer. We are the Official Main Dealer for too many brands to mention. We stock all the leading Radio Communication products and accessories. We pride ourselves on our: Product Range – We have one of the largest 'IN STOCK' product ranges. Worldwide Distribution – We supply goods to customers all around the world. Pricing – We are committed to competitive pricing. Customer Service – We are committed to delivering excellence in terms of customer service and after sales support. We are a young (at heart!), dynamic, fun and friendly customer focused team.
Contact info
United Kingdom
- moonrakeronline.com
4.8
Excellent
482 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Power Supply
Basic 13.8v Power Supply good. Works well
Delivery good.
So far so good.
April 26, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the review! Glad to hear the power supply is working well and that delivery was spot on too. Great to know everything’s been good so far — appreciate your feedback 👍
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Great
Only issue was the delivery company left it at my neighbours address, which was beyond the control of Moonraker, who provided a first class service.
April 23, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for your feedback! We’re sorry the courier left it with a neighbour, but we really appreciate you recognising that this was outside our control. Delighted to hear you were happy with our service overall — thanks for choosing Moonraker 👍
Knowledgeable and helpful
Provided help and advice. Shipped product promptly.
April 23, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for your feedback! Glad we could help with advice and get everything shipped out quickly. Much appreciated 👍
Did not have to wait long for it to…
Did not have to wait long for it to arrive. Everything was there and in working order.
April 23, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for your feedback! We're glad to hear your order arrived quickly and that everything was complete and working as expected. We appreciate you taking the time to let us know.
Great service from email enquiry I…
Great service from email enquiry I made.
With thanks to Jez and Ady.
April 21, 2026
Unprompted review
Reply from Moonrakeronline
Thank you for your kind feedback. We’re really pleased to hear you were happy with the service, and I’ll be sure to pass your thanks on to Jez and Ady.
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Great advice
Great advice , great choice speedy delivery a good experience
April 15, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for your great feedback! We're really pleased you found the advice helpful, the product was the right choice, and everything arrived quickly. It’s great to hear you had a good experience.
Great service
April 27, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the great feedback! We’re really glad you had a good experience.
great company,plenty of stuff,and…
great company,plenty of stuff,and friendly staff.
April 15, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the great feedback! We're really glad you found us friendly and that we had plenty of what you were looking for.
Nearly 3 weeks ago Moonraker and still waiting
Nearly 3 weeks ago Moonraker shipped my order by DX Express I paid Nealy £20 for a 2-3 day deliver, being in Scotland I thought it might take an extra day but as of 26th April STILL waiting !. DX dumped on a 3rd party carrier, that has NO TRACKING ! No TELEPHONES and can take 5 to 10 days to reply to an email !! If you try to ring DX Express all you get is message say the is a problem with the phone line call back another day.
Moonraker said they will chase it up, but not getting my hopes up.
I can get a parcel from China in 7days and know every turn it makes.
Guess DX Express just a cowboy outfit who don't care.
Does not help me get my parcel thou
Very unhappy Moonraker Customer
As a footnote Moonraker have now refunded the 19.99 carrier charge
So many thanks for that,so have revised my rating
MMany thanks
April 26, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for taking the time to share this, and we’re genuinely sorry for the frustration caused by the delayed delivery. We completely understand how disappointing this is, especially given the delivery service you paid for.
While the courier arrangements are outside our direct control, that doesn’t lessen the impact on you, and we appreciate your patience while we continue to chase this up. If you’d like to contact us directly with your order details, we’ll do everything we can to help get this resolved as quickly as possible.
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My items arrived in good condition
My items arrived in good time, in excellent condition.
packing was adequate for the post without going over the top.
Just fine.
April 21, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the feedback! We’re pleased to hear everything arrived in good time, in great condition, and that the packing did the job without being over the top.
Fast and always reliable
April 20, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the feedback! We're really glad to hear you find us fast and reliable — much appreciated.
Moonraker are are great company to deal with
Moonraker are are great company to deal with. Good prices and rapid delivery.
April 23, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the great feedback! We’re really pleased to hear you’re happy with the prices and the speedy delivery — much appreciated.
Great choice of products
Great choice of products. Delivered promptly and securely. Can't fault the service
April 20, 2026
Unprompted review
Reply from Moonrakeronline
Thanks so much for the great feedback! We’re really pleased to hear you liked the products and that everything arrived quickly and safely. We really appreciate you taking the time to leave a review and hope to see you again soon 🙂
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Reply from Moonrakeronline
Thanks for your review! Great to hear everything was efficient as always — we really appreciate your continued support 🙂
Fast delivery without shipping and tax…
Fast delivery without shipping and tax problems
April 20, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the great feedback! We’re glad it all arrived quickly and without any shipping or tax issues. Really appreciate you taking the time to leave a review 🙂
I got the heavy duty adaptor for the…car
I got the heavy duty adaptor for the mag mount on time. It was exactly what I wanted
April 20, 2026
Unprompted review
Reply from Moonrakeronline
Thanks for the great feedback! We’re really happy to hear the adaptor arrived on time and was exactly what you were looking for. Much appreciated 🙂
It took 7 days before Royal Mail…
It took 3 days before Royal Mail actually reported they had the items. This was a 48Hr service not 7 Days!
April 24, 2026
Unprompted review
Reply from Moonrakeronline
Sorry Ian just checked your order date Friday Apr 17, 2026, 3:53:40 PM - Unfortunately Royal Mail collect at 3pm from us and do not collect again until Monday but you should have had it by Wednesday to be honest - but RM48 is a slow service - hope your happy with your order :)
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Reply from Moonrakeronline
Cheers Mike
Fantastic customer service
Fantastic customer service! Shout out to Alex the sales manager.
A very happy customer and I can highly recommend.
April 14, 2026
Unprompted review
Reply from Moonrakeronline
Cheers Rich - you sure it was Alex ?? :)
tuner problems
After some problems with a tuner, replaced and delivered free of charge by a new one thx
April 10, 2026
Unprompted review
Reply from Moonrakeronline
Great - I'm glad we got it sorted Roland
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