moonxcosmetics.com Reviews 

2
•
TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

2 reviews

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3.2

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(2)

1 review in the last 12 months

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Rated 2 out of 5 stars

Won't receive my support again...

I ordered from this company several times. However, my last order through this company was NEVER fulfilled. I paid $80 for my items, waited about a month before I realized I never received my items. I reached out to customer service because I had never had an issue ordering from them in the past. Customer service reached out and never fulfilled my order and they refused to give me a refund for my order. I waited months and months until I realized that I was blocked from commenting on the company's Instagram page. They take people's money and take forever to fulfill orders. The owner is unprofessional and there is NO customer service whatsoever. I have happily blocked this company back in return and I no longer support this business. I'm not the only one with complaints, there are a number of people complaining about this company.

January 15, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from this site

Do not buy from this site. They have no customer service whatsoever. I made an order on the 28th Nov and till today ive had no replies to my emails or instagram messages, no update on the order and im sick and tired of them. They dont answer calls when called. Im from UK ive had family in US contact them but they answer and dont talk. I need my order cancelled. I will never buy from them again.

January 5, 2021
Unprompted review

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