MoPla Solutions GmbH Reviews 

I love this company! Their Deutschlandticket subscription is just a huge solution to all those bureaucratic paperwork problems. I am glad that the cancellation period is up to 1 day before the new month, and you can pause your subscription if you are travelling abroad. A lot of my visitor friends also used this app because they do not require city registration. Totally recommend for all DT users.

The Mopla app allowed me as a non German resident with no German bank card, to easily get the Deutschland ticket. I was able to successfully pause and cancel it during this time.
And to can cancel up until the last day of the month which was really important for me as I didn't know if I'd need it in July until it was actually July

Ticket inspectors always seemed happy.

100% recommend.

They steal your money. There was a payment issue on their side (all other payments from mu account were going through), because of that the ticket was invalid. I had to buy a ticket from a different vendor, later i was harassed by a bombardment of emails threatening and asking for payment to be made, so i ended up paying for two tickets because of their own mistake.

Worked perfect for me and I love that you can cancel the Deutschland ticket subscription a day before the end of the month. I purchased it through DB the first time and got charged for 2 months because you have to cancel so early, Mopla has a better policy.

Good you can buy DTicket via this app/website even if you are not a German resident, what's bad is -- it's very confusing UI to cancel the subscription completely thru the website. It took me two attempts: after the first one I thought I cancelled it because ticket status was canceled. But that did not cancel the subscription entirely, I've got billed the next month again for the ticket while I have left Germany. Complete waste of 49Euros.
Why it should be so complicated and confusing?
So watch out when cancelling the subscription: make sure you received a cancellation email as a result, otherwise you'll be charged again next month.

Also, you cannot buy DTicket for a child via this app, a person must be 16 yo and above.

Think this is the most inflexible company I have ever dealt with. I would not recommend them at all. Even if you've been a loyal customer over an extended period (at least since summer of 2023) they could care less about trying to meet you halfway. Pretty disgraceful. Canceled contract end of July, was told I was one day too late so I'd be charged the full amount although I was moving out of Germany and never used the ticket. Contested this with my bank. The charge was reversed, now they are threatening to send it to collections. Good riddance!!

Awesome, user friendly interface and lots of flexibility.

Hello,
Everytime i travel to Germany for family visit, many disruption occurs, and the frequent train delays left us in the half of the way.

Some train's power sockets are not working, and the toilets are not well supplied.

I will not recommend it. They do not respond flexibly to requests from old clients.

My honest experience with this Mopla is that I have been enjoying your service interrupted and without any disappointment.you render the best services.

Mopla app is fantastic! The user-friendly interface and seamless functionality make it a joy to use. I especially appreciate the thoughtful design that enhances the overall experience. Keep up the great work!

They also went above and beyond to address my subscription issue individually. I must say, their customer support is absolutely outstanding!