Morelytrends Reviews 93

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

A huge thank you to Alfie at Morley for helping me find a pre-loved Canada Goose Wyndham. I’d been searching for a Wyndham Heritage with fur in good condition for a while, but it seemed nearly impossi... See more

Company replied

Rated 5 out of 5 stars

Absolutely fantastic service from the team @ Morley Trends. Sourced and delivered me a new Goyard Cap Vert bag within 1 week. Will absolutely use them again and highly recommend to all. T... See more

Company replied

Rated 5 out of 5 stars

Don’t know where to start but overall my experience was top tier from service and reply time to my trainers coming the next day even with them being a discontinued shoe. Have to say one of the best in... See more

Company replied

Rated 1 out of 5 stars

You cancelled and refunded my order without me asking and no explanation. I reached out to customer service both via Whatsapp and email to ask why you refunded my order and no one even had the courtes... See more

Company details

  1. Clothing Store

Written by the company

Founded in 2020, Morely Trends was formed following the culmination of many years passionately following the trends and brands associated with the high-end market.


Contact info

4.1

Great

TrustScore 4 out of 5

93 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

5* star service

Seamless shopping experience - messaged the team on Instagram and within a couple of hours they’d sourced the item for me!

July 2, 2024
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Reply from Morelytrends

Thanks for the great feedback Caz! We're glad you had a seamless shopping experience with us. We look forward to assisting you again!

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Rated 5 out of 5 stars

Amazing service from start to finish

Amazing service from start to finish. The team was on hand to help me source a pair of trainers that I had been looking for, for months. Will definitely come back in the future.

July 2, 2024
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Reply from Morelytrends

Thank you! We're thrilled to hear that we could help you find the trainers you’ve been searching for. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Super fast shipping

Super fast shipping , great customer service
Will definitely use Morelytrends again

July 2, 2024
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Reply from Morelytrends

Thank you for the positive feedback! We're glad you enjoyed our fast shipping and customer service. We can't wait to serve you again at Morely Trends!

Rated 5 out of 5 stars

Dior b22

Asked for a specific shoe and told me it would take a week to source, I was then messaged a day or 2 later saying they had source the shoe and if I could send payment after sending the payment I received the shoe on the Monday following the weekend. So after being told it would take a week to source the shoe I then ended up having the shoe within the week he said absolutely superb service easy to deal with will definitely be coming back for more 💯👊🏽

July 1, 2024
Unprompted review
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Reply from Morelytrends

Thank you for the feedback Michael! We're glad we could source your shoe faster than expected and provide a smooth experience. We appreciate your support and look forward to helping you find more great items in the future!

Rated 5 out of 5 stars

This business was excellent all the way…

This business was excellent all the way through the process speedy with the delivery and very easy to deal with. Alfie helped with any questions and always kept in touch thank you

June 11, 2024
Unprompted review
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Reply from Morelytrends

Thank you for your review Jacob! We're thrilled to hear that you had an excellent experience and found our team, especially Alfie, helpful. We appreciate your feedback and look forward to assisting you again!

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Rated 5 out of 5 stars

Brilliant company

Don’t know where to start but overall my experience was top tier from service and reply time to my trainers coming the next day even with them being a discontinued shoe. Have to say one of the best in the game

June 8, 2024
Unprompted review
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Reply from Morelytrends

Thank you for the review! We're so glad to hear you had such a great experience with us, especially with the speedy delivery of your discontinued trainers. We really appreciate your support and can’t wait to assist you again!

Rated 5 out of 5 stars

Chanel

I absolutely love the perfume that I have bought

May 11, 2024
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Reply from Morelytrends

Thanks for shopping with us! We hope you enjoy your perfume!

Rated 1 out of 5 stars

BEWARE THIS IS A SCAM

BEWARE THIS IS A SCAM! This company delivered the wrong perfume which could have been a simple mistake BUT on inspection the perfume bottle was completely empty. Tried numerous times to contact Morelytrends but they never replied. Reported them to Trading Standards. Guess my money is gone,

March 27, 2024
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Reply from Morelytrends

Hi Robin, sorry to hear that you encountered this issue with us. All of our perfumes arrive from our suppliers in a sealed box, therefore we are unable to complete further checks of the product. Unfortunately this one must've slipped through the system during the manufacturing process and was completely out of our hands. We have fed this back to our suppliers and they have assured us that they have taken further measures to ensure that this doesn't happen again in the future.

This issue was resolved immediately after you got back in contact with us. We sent out a replacement item and also provided you with an extra perfume gift as an apology.

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Rated 1 out of 5 stars

My order has not been delivered

My order has not been delivered. Week and a half later. Lack of communication from sellers.

February 18, 2024
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Reply from Morelytrends

Hi Miss Smith,

First of all, we appreciate the order that you placed with us!

We would just like to mention that we got in touch with you via email to state that the trainers would be arriving a little later than expected due to a couple of logistical issues that was out of our control. We then further contacted you via Whatsapp to ensure that you was aware of the situation we was facing.

Once you replied we then had the trainers with you within the same week.

Thanks for your order, we look forward to your custom in the near future!

Rated 5 out of 5 stars

Great communication!

Stone island jumper arrived today! Great quality and brilliant communication from Jack and Alfie! Will definitely be buying from them again!

December 15, 2023
Unprompted review
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Rated 5 out of 5 stars

!!!!

Communication 10/10, very helpful and friendly highly recommend Morely Trends to anyone looking for authentic garms!

April 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great Service

First time ordering, best price compared to competitors and service was brilliant! Really friendly guy and fast delivery. Cannot fault.

January 25, 2022
Unprompted review
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Reply from Morelytrends

Thank you for the kind comment! We'll see you again soon :)!x

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Rated 5 out of 5 stars

Outstanding service!

Outstanding service!
Jack was lovely and he found me exactly what I was looking for, communication 10/10. Highly recommend.

January 12, 2022
Unprompted review
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Reply from Morelytrends

Thank you for the kind comment! We'll see you again soon :)

Rated 5 out of 5 stars

Morley Trends best in the game.

Unbelievable service. Very helpful with all requests and do not have a bad word to say. If I need something sourcing they are right on it. If it's a refund they also have no issue at all. 10/10

December 16, 2021
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Reply from Morelytrends

Thank you for the kind comment! We'll see you again soon :)

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