Morgan's Direct Ltd Reviews 230

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient and timely delivery service, often highlighting how quickly their orders arrive. Many people also appreciate the quality of the products received, noting that items are exactly as described and well-packaged. The ordering process is often described as straightforward and easy to navigate. However, some customers also noted issues with their orders, such as not receiving their items or experiencing manufacturing problems. A few other people also felt that communication was lacking when problems arose, with some mentioning unreturned emails.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the prompt and quick... See more

Product

Customers had positive experiences with product. Many reviewers found the products to be exactly what they... See more

Order

Users describe positive interactions with order. Many customers found the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Apart from the excellent customer service (kept informed all the time where the package was on its way) the calendar arrived quickly. It is hard to find a calendar of this size, this is just the righ... See more

Company replied

Rated 5 out of 5 stars

First order with Morgan's Direct - excellent. Very easy to find the product I was looking for on the web site. Very competitive pricing. Free express delivery for orders over £10 (very much appreci... See more

Company replied

Rated 5 out of 5 stars

Great service, timely delivery of my order and fast return credit for one item that was out of stock. Will have no hesitation in ordering from Morgan’s again in the future.

Company replied

Rated 5 out of 5 stars

I chose Morgan's because of the fast delivery time and product pricing. There was a manufacturing problem with my first order, so I gave them a ring. They couldn't have been more helpful. A replace... See more

Company replied


Company details

  1. Stationery Store
  2. Office Supply Store
  3. School Supply Store
  4. Scrapbooking Store

Written by the company

We are a Long-standing UK-London based independent retailer who supplies office, homes, and business with Office Supplies, Paper, Envelopes, Filing Products and much more and always sourcing and adding new useful, unique and innovative products. We take pride in great customer service and great value for money whilst not compromising on quality. Follow us to make sure you never miss out on our new items. Follow us and do not forget to sign up to our newsletter.


Contact info

4.8

Excellent

TrustScore 5 out of 5

230 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Excellen service

Excellen service, very quick delivery . Diary exactly what I was looking for. I have made a note of Morgtan's Direct to order again for next year.

January 1, 2026
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Reply from Morgan's Direct Ltd

Thank you Kathleen for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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Rated 5 out of 5 stars

Always delivered promptly.

Always delivered promptly.
Had the two weeks to view diary for the last 10 years at least. Perfect for us and better than an iPad!!

December 8, 2025
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Reply from Morgan's Direct Ltd

Thank you John for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Prompt efficient service

December 15, 2025
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Reply from Morgan's Direct Ltd

Thank you Valerie for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Excellent service

Excellent service, speedy delivery, despite us being on the Scottish Islands and at Christmas time!!!!!
Found exactly what I was looking for at a great price on the website. Highly recommended.

December 12, 2025
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Reply from Morgan's Direct Ltd

Thank you Susan for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Prompt postage

Prompt postage, quality products

November 29, 2025
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Reply from Morgan's Direct Ltd

Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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Rated 5 out of 5 stars

Excellent service

Excellent service

December 8, 2025
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Reply from Morgan's Direct Ltd

Thank you David for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

All good

All good. Arrived quickly. Very satisfied.

November 25, 2025
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Reply from Morgan's Direct Ltd

Thank you Sarah for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 1 out of 5 stars

Tried to place an order

I tried on numerous occasions to purchase a A4 2 page per day desk diary 3 times it wouldn’t accept my payment, I called and spoke to someone who sent me a link which I tried to use, again to no avail, my card is fine as I was using it before and after trying to purchase a diary.
I have used your diary over the past few years now and been very pleased, however it now appears I have to find another supply.

December 2, 2025
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Reply from Morgan's Direct Ltd

Mark please accept my apologies, have you been able to purchase the diary - otherwise next please time call us and we can take the order over the phone.

Rated 5 out of 5 stars

Item was good

Item was good, arrived quickly, and a reasonable price.

December 2, 2025
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Reply from Morgan's Direct Ltd

Thank you Edwina for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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Rated 5 out of 5 stars

Just what I wanted delivered promptly…

Just what I wanted delivered promptly to my door.

December 2, 2025
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Reply from Morgan's Direct Ltd

Thank you John for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Efficient.

December 1, 2025
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Reply from Morgan's Direct Ltd

Thank you David for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars
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Reply from Morgan's Direct Ltd

Thank you Judith for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Extremely quick service with postage.

Extremely quick service with postage.
My Paperblanks diary arrived in excellent condition.
I'd barely pressed send on the payment and it seemed to arrive in record time!

November 12, 2025
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Reply from Morgan's Direct Ltd

Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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Rated 5 out of 5 stars
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Reply from Morgan's Direct Ltd

Thank you David for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Great service

Great service, timely delivery of my order and fast return credit for one item that was out of stock. Will have no hesitation in ordering from Morgan’s again in the future.

November 22, 2025
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Reply from Morgan's Direct Ltd

Thank you Marcelle for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

The product was delivered safely and…

The product was delivered safely and quicker than expected

November 13, 2025
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Reply from Morgan's Direct Ltd

Thank you Richard for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, beautifully packed

November 17, 2025
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Reply from Morgan's Direct Ltd

Thank you Ruth for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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Rated 5 out of 5 stars

Easy to order and efficient delivery…

Easy to order and efficient delivery service

November 17, 2025
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Reply from Morgan's Direct Ltd

Thank you Paul for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Very quick delivery

November 13, 2025
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Reply from Morgan's Direct Ltd

Thank you for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

Rated 5 out of 5 stars

Arrived on time No fuss

Arrived on time - no fuss

November 7, 2025
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Reply from Morgan's Direct Ltd

Thank you Adam for your feedback and for choosing Morgan's Direct. We are so grateful for your kind words and thank you for sharing your review with us and the community

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