Morrish Solicitors LLP Reviews 303

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and empathetic approach, making interactions pleasant and clear. The service provided is frequently highlighted as excellent, with many people appreciating the efficiency and ease of their overall experience, especially regarding claims. Reviewers are particularly impressed with the quick response times and the consistent updates received throughout their cases. However, some customers also noted occasional dissatisfaction with being switched between solicitors or with initial solicitors who did not inspire confidence. A few people mentioned that despite initial positive assessments, their cases were ultimately not pursued, leaving them with limited time to seek alternative legal assistance.

What people talk about most

Staff

Clients share positive opinions on staff. Reviewers consistently praise the staff for being professional,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the professional, efficient,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness,... See more

Claim

Users describe positive interactions with claim processes. Many customers highlight the efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Reviewers frequently mention being kept... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura was sensitive, supportive and clear in all communications. I am very happy with her skilled work. She was brilliant and achieved the best possible outcome. I am profoundly grateful for everyt... See more

Company replied

Rated 5 out of 5 stars

Sensitive team from telephone response to final closure. Face to face interviews were warm and clear. Written word was well presented. Over a two year period I bought an apartment with a relativel... See more

Company replied

Rated 5 out of 5 stars

In 2020 I had a car written off by a drunk hgv driver in which me and the wife were injured. I was assigned Morrish solicitors through my union at work. They have been fighting my case ever since u... See more

Company replied

Rated 5 out of 5 stars

All of the way through the process from start to finish, everyone from Morrish Solicitors were very helpful, empathetic, informative and went through my documentation giving clear guidance on any 'jar... See more

Company replied


Company details

  1. Legal Services
  2. Employment Attorney
  3. Family Law Attorney
  4. Lawyer
  5. Personal Injury Attorney
  6. Real Estate Attorney

Written by the company

Morrish Solicitors has represented individuals, trade unions, professional associations and their members since 1882. Today we act for clients nationally from our head office in Leeds and our branches across West Yorkshire. We are a full service law firm with teams handling employment law, personal injury, clinical negligence, wills and estates, family law, residential property and dispute resolution.


Contact info


4.8

Excellent

TrustScore 5 out of 5

303 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

It was ok but didn’t offered further…

It was ok but didn’t offered further advice options

December 10, 2024
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Reply from Morrish Solicitors LLP

Thank you for your feedback; we've spoken to the solicitor who handled your matter, and we weren't aware of any issues at the time. If you feel that options should have been discussed in more detail, please contact marketing@morrishsolicitors.com so we can investigate this further.

Rated 1 out of 5 stars

Thought long & hard before writing this…

Thought long & hard before writing this review, never felt it necessary to write a negative report with regard any commercial dealings before, but feel obligated to pass on our experience of having dealt with Morrish & Co's Pudsey office.
Initially made an on-line appointment for my m-in-law who wanted assistance on preparing a part sale of her interest in a property. No response so chased up. No response & wrote to the managing partner who explained they had been having 'difficulties' in their Pudsey office & expedited on our behalf. During the ensuing work, it was necessary to write to the solicitor dealing with the work asking for a response to unanswered (ie weeks had past) correspondence. Few years later & had to use firm again for a conveyancing & wills/probate matter relating to previous part-sale of interest in property. During the proceedings, when weeks had again passed without a response to emails wrote & formally complained. Complaints Partner apologised & no issue with conveyancing side thereafter. With regards the wills/probate issue, the explanation for the failure to respond was that the member of staff was a locus & the matter would now be passed to partner to action. In due course had to write back to the Complaints Partner pointing out communications had once again dried up. This galvanised the awaited advice which was wholly incorrect. The advice was based upon Morrish & Co's earlier work for my m-in-law but despite having the paperwork to hand they provided wholly erroneous proposals as to a trust distribution. Pointed out the (gross) errors & provided a draft of what we believed the distribution should in fact look like. They responded with new draft proposal exactly as we had advised. In effect we had to do the work for them. No apologise for their error forthcoming. For preparing the proposed trust distribution (which they initially got wholly wrong & had to be corrected by us) they charged in excess of £700. Morrish & Co's repeat failure to respond promptly or at all, their initial wholly inaccurate proposal for the distribution of trust proceeds, added considerably to what was a very stressful situation. We had so wanted to use a local firm but our experience was so, so, disappointing.
Following this note, my wife has reminded me as to the numerous typographical errors (see Morrish & Co's staff biographies) & their inability to get her name correct in correspondence.

January 16, 2025
Unprompted review
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Reply from Morrish Solicitors LLP

I am very sorry to read your comments, and that the level of service you received wasn't to a standard you expected. I am unable to comment on individual cases and the complaints procedure in a public forum, but if you would like to discuss this further, then please feel free to contact me directly (james.ducker@morrishsolicitors.com) as we take all client feedback extremely seriously.

Rated 5 out of 5 stars

Number one for a solicitor

Was very very professional kept you up to date at al times would recommend morrish to any one I have will be used them in the future a big thank you for all your help excellent service

March 11, 2025
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Reply from Morrish Solicitors LLP

Many thanks for your comments, we really appreciate you taking the time to leave feedback.

Rated 4 out of 5 stars

Good service.

Good service.

August 1, 2024
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a positive review. We're glad you were happy with our service.

Rated 5 out of 5 stars

A totally professional and efficient…

A totally professional and efficient service. Absolutely no complaints whatsoever.
Morrish solicitors represented me beyond my expectations....higly recommended.

October 30, 2024
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave us such a positive review. We're glad we were able to resolve your case professionally and efficiently.

Rated 5 out of 5 stars

Protective award

Used as part of a claim by myself and former colleagues when company we worked for went into administration and Erin, Nicholas and the team all made efforts to get us our protective award. All under a year

February 27, 2025
Unprompted review
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a review, we really appreciate it and will make sure Nick, Erin and the team see this!

Rated 4 out of 5 stars

Thoughtful and dedicated, great service

It was not my first time using this legal firm, always happy to do business with them.

January 30, 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a review, we really appreciate your feedback.

Rated 5 out of 5 stars

To be recommended

Helpful, clear and timely support. I couldn’t fault them and would use them again without hesitation.

January 12, 2025
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Reply from Morrish Solicitors LLP

Thank you for your feedback, we appreciate you taking the time to leave a review.

Rated 5 out of 5 stars

Setting up a will

The staff at Morrish Solicitors were pleasant and helpful, they explained everything in a timely and professional manner.

January 9, 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a positive review. The team at Yeadon will be pleased to read this.

Rated 5 out of 5 stars

Excellent service provided by Carrie…

Excellent service provided by Carrie King. She helped me every step of the process explaining everything in detail. What appears to be a daunting experience was erased by the professionalism shown by Carrie.

November 5, 2024
Unprompted review
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave such a positive review for Carrie. She'll be very happy to read this and know that she was able to make the experience less daunting for you.

Rated 5 out of 5 stars

Great service provided

Great service provided. Now used 3 times and all been great.

January 16, 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a review, we're really pleased to hear your comments!

Rated 5 out of 5 stars

My case with Morrish

Through my experience with Morrish, I felt at ease with the process. This was made possible by the staff, in particular Tanya. I would highly recommend Morrish solicitors to friends, family and anyone in need of help with an ongoing case.

January 28, 2025
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave a review, we really appreciate it!

Rated 5 out of 5 stars

Jade Fairless at Morrish Solicitors…

Jade Fairless at Morrish Solicitors definitely deserve 5 stars.
Very efficient,explained step by step and very helpful throughout the whole process.

January 24, 2025
Unprompted review
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Reply from Morrish Solicitors LLP

Thank you for taking the time to leave such a positive review. Jade will be very happy to read this.

Rated 5 out of 5 stars

I was 100% happy with all of the…

I was 100% happy with all of the service given to me, I was guided throughout my claim right from beginning to the end.
My solicitor, doctors and the medical teams, the barristers, and secretary used by the company were all very helpful in my understanding of the claim.
I would highly recommend the company and would use them again if ever needed.

January 23, 2025
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Reply from Morrish Solicitors LLP

Thank you from all the team for leaving this fantastic review, we really appreciate your comments.

Rated 5 out of 5 stars

Customer Experience Review

Morrish solicitors were a great help to me after my road traffic accident. The team I dealt with were very polite, very informative & the communication with what was happening with my claim, returning calls and emails promptly has been brilliant. This helped with any extra stress. The consultants recommended were also great and easy to deal with.
Fabulous company & team to deal with

December 9, 2024
Unprompted review
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Reply from Morrish Solicitors LLP

Thank you very much for taking the time to leave a review, we really appreciate your feedback.

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