Morrison Data Services Reviews 233

Who do they think they are! They just turn up expecting to enter our property and read the gas meter, no appointment or advance notice, no card left in door when no answer. Sly that's what they are damn sly. Pull up in a car, knock on our door, the only door amongst many doors.

I’m a woman that lives in her own and someone comes to not the front door but the back door and just says he’s here to read my meter. He has his foot in the door before I realise he hasn’t said who he is or where he’s from and I already submit meter reads to my current energy supplier. I moved in less that 3 months ago. Turns out he has the wrong energy supplier for the property and the wrong name for the person living there so I turned him away but really intimidated me. Not on at all!

This company is terrible ! Don’t touch them with a barge pole .
BT was our chosen company but they out source to Morrisons who completed the whole installation . This installation was done in May 2023 . They made a terrible job of the plasterwork inside and blew the face off the bricks outside when drilling .
I have been trying to get the repair work done by them to no avail . Andrew Tyler came and agreed the job was awful and that remedial work was necessary. We are still waiting for them to rectify all the repair work needed . Barnaby Strouli is now the man dealing with this area but he doesn’t answer phone calls and nor does Andrew Tyler . I am disgusted that we have been treated like this . MORRISONS YOU ARE A LOAD OF COWBOYS who should never be allowed to deal with the public .

Aggressive rude driver parked in middle of lane so no traffic could move for 50 minutes. He also parked right outside our entrance gate so we could not enter or leave our property. When he returned to his van he was so aggressive he scared me.

Passive aggressive card left for my 94 year old mother stating she needs to read her meter within 48 hours (or what?!) - the reason she has arranged for someone to come to read the meter is that she can’t reach it - so next time give her some warning and DO NOT leave this aggressive note

An absolute disgrace of a company.
Destroyed my front garden.
Left tools behind.
Left a massive hole and a complete mess.
Damaged bushes.
Threw mud, clay and roots all over.
Destruction of property without a care.
Their complaints procedure is designed to grind you down over long periods and make you just give up.
Corporate Gaslighting.

In brief this company is very Unprofessional,disorganised, employee wellbeing is not of importance, unsupportive, not inclusive or respectful.

At 8.15 this morning a man turned up without any prior warning and expected to gain entry to read my meters. He seemed to think wearing i.d. with a photo sufficient. We are a vulnerable household so I refused.Now he says an appointment will be made. On checking this company does actually exist it seems. Why dont they contact customers first!!!!

Very shady man drove up my driveway and possibly hit my car as he turned around, it was very close at least from what I saw from the window and proceeded to knock at my door without stopping. He had no ID, and was expecting me to let him in to look at my meter based solely on his car having branding and his jacket which only had Morrisons Data Services and British Gas on it. I'm not even with an energy supplier who employ Morrisons. He couldn't tell me who had sent him or anything.

I told him not to come back without ID or information on who sent him and shut the door.

Be very careful with these guys very dodgy.

I suggest you don't visit anyone without prior letter or phone call.NOBODY IN RIGHT MIND WILL LET YOU IN.PERIOD. Especially if you don't seem to have any information on occupant. No information on company that send you here. I SIMPLY WON'T OPEN THE DOOR TO YOU. Ridiculous company.

I have previously come home and found a couple of guys from this company eating sandwich’s in my garden. They said the view was so good they thought they’d have lunch here after reading the meter!
I now have gates and they’ve emailed me to say they need to see the meter. They won’t make a specific appointment (I asked) but they have given me a slot when they will visit. Not a one or two hour slot like most companies, it’s a three week slot. Yes they think I should wait in for them for three weeks!!!
Utterly useless company..

DISGRACEFUL, thay came to "read" smart meter! OVO didnt request it, Morrisons say they did, but refused to provide proof under the Freedom of Information Act, such liars, they not getting back into property for 2 years which is the legal requirement!!!!

Why do so many energy companies employ these incompetent clowns?! We received a card through the letterbox telling us to read our gas meter and submit a reading online within 48hrs. No problem, go to the website, choose British Gas as our supplier and find that there's no option to enter our reading. Send a complaint to MDS. Apparently, BG won't let them submit readings online. WHY NOT MENTION THAT ON YOUR WEBSITE, YOU CRETINS?!!! Told to ring BG directly and give the reading over the phone. What exactly are Morrison being paid for in this scenario? They didn't do anything!

Someone turned up out of the blue but fortunately I missed them. I was concerned to find a note through my door to say they had come to read my meter as I only just sent readings and do so regularly. The card says pets ‘may not like having an unfamiliar person visit’ - I don’t either! Have tried to contact British Gas but was logged out just as I got to chat to an advisor. People should not be allowed to turn up without an appointment.

This company was given a job to come and replace faulty gas meter on behalf of OVO Energy. We waited over 5 hours no show so managed to get OVO to rebook job with different company who showed up within 2 hours Morrisons data need to pull there finger out. SMS Data rang to confirm engineer was on route.

Just had a man ring my bell, as I opened the door he bluntly said here to read the meter, I told him I gave British Gas one yesterday but still insisted. Hardly polite, showed no ID and drove off in a car with Morrison Data Services that's the only reason I knew who he was! The meter is literally over the front door so I felt I didn't really have a choice but wish I'd read these reviews now! A bit of warning would have been nice. Next time I won't bother!

A lady turned up at my door today to read my gas meter. I end up denying her to come in or have a reading because I have smart meter anyway and I was not informed prior to this of anything. I then contacted my provider and they had nothing skeduled or requested for my address. I was advised not to give any information to 3rd party.
However, the name they had on their hand device was wrong for my house. From what I can understand its the information from an old data base... but it's worrying... anyone can request a reading out of the blue?

MSD turned up to read my elderly father's meter out of the blue. He was very confused, knowing that his supplier is British Gas and they hadn't sent him any notice of such a visit. We understand Morrisons are a legitimate service but they must be causing a lot of concern amongst other elderly customers.

Be very very careful.
This company morrisons came to do a meter reading knocked door but no answer then went around to the side door and then tried the handle to get inn to the property didn't know who it was but reported to the police camera front and side picked him up trying the doors.
Your not allowed to break and enter the property without consent

Knocked on my door wanting to read the meter. Wearing black and had no I.D. very unprofessional. Got told to leave. Why don't you carry/wear I.D. it's 2023?. Watched them drive off in small van with Morrisons Data Services on which is why I know who you are