Mortgage Call Reviews 

106
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for being exceptionally supportive, patient, and knowledgeable when guiding first-time buyers through every single step. Advisors go above and beyond to secure the best possible deals, ensuring clients feel completely secure and well-informed. Consumers note that the overall service is completely seamless, turning complicated financial situations into straightforward and stress-free milestones. People also deeply appreciate the prompt communication, with advisors always ready to answer questions quickly and provide clear instructions. Many state they would not hesitate to use these professional services again for future property purchases.

What people talk about most

Staff

People report positive experiences with staff, highlighting advisors who are knowledgeable, caring, and... See more

Service

Reviewers mention positive feedback about service, noting that advisors are exceptionally helpful and... See more

Customer service

Customers consistently note positive experiences with customer service, expressing deep gratitude for the... See more

Response time

Reviewers express great satisfaction with the fast response times and helpful communication. Consumers... See more

User experience

Consumers find user experience to be exceptionally smooth and stress-free. Reviewers highlight that... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just to say how I would Highley recommed zoe at morgage call ..zoe was very professional through out my application stage of getting my criteria and understanding our needs ..very helpful in explainin... See more

Company replied

Rated 5 out of 5 stars

I highly recommend Mortgage Call. Corinne was my broker for 12 years before she retired and Kelly has just taken over. The transition has been seamless and Kelly has provided the same amount of care a... See more

Company replied

Rated 5 out of 5 stars

Zoe was an absolute godsend! Couldn't have done it without her. Unbelievably helpful and invested in getting my case sorted as best as she could. Couldn't ask for a better mortgage advisor! Would give... See more

Company replied

Rated 5 out of 5 stars

Zoe was a FANTASTIC mortgage broker, she made everything seem so simple (despite my situation being quite a complex one) and really went the extra mile to make sure I got the best deal possible. She w... See more

Company replied


Company details

  1. Mortgage Broker
  2. Home Insurance Agency
  3. Income Protection Insurance Company
  4. Insurance Broker

Written by the company

Mortgage Call work from a large list of Mortgage and Insurance Companies. We provide individual tailored free advice creating long-term success and financial progression for you, our client, and the best bit, we don't charge Broker Fees! Whether you are looking to purchase your first home or next property, we can help you get the right mortgage. Our Team of experts can also help you with any available schemes. Maybe you are looking to purchase your first rental property or expand your portfolio? Again we can guide and help you with this. Residential, commercial, multi-units, houses of multiple occupancy or short term finance, for further information please do not hesitate to give us a call. Once you have your mortgage in place, it's crucial to ensure that if the 'worst' was to happen, you are fully protected. This could unfortunately mean death, critical illness, accident or sickness and unemployment - or even if your property is damaged, we have you covered. We can arrange cover for you with the UK's best providers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

106 reviews

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4.9

All reviews

(106)

56 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredibly helpful

Louise went above and beyond to help me get my mortgage, I will certainly be recommending her and the team to other.

October 29, 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Hi Dan, Thank you so much for taking the time to leave a 5* review for Louise. It is really appreciated, especially when you have just moved house! Louise is a very valued member of our Team and has been with us for a lot of years and her experience is second to none. May we wish you every happiness in your new home. Many Thanks from Julie, Louise and the Team.

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Rated 5 out of 5 stars

Louise was great

Louise was great. Extremely helpful and able to answer all of my many questions.

September 27, 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Hi Ieuan, Thank you so much for taking the time to leave a 5* review for Louise. It means such a lot and obviously nice to hear that we deliver a good service to our clients. Kind Regards, Julie

Rated 5 out of 5 stars

Corinne is an amazing person she is…

Corinne is an amazing person she is very professional with her work. She was approachable and carries full knowledge of how to deal customers. I was very very satisfied with how I have been dealt and how my process went smooth. It was all because of her professional attitude and dedication towards her work.
I would recommend her to my friends and family. She 100/100

May 27, 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Hello Arifa, thank you so much for your 5* review for Corinne. Both Corinne & Mortgage Call appreciate you taking the time to leave a review. Many thanks for your loyalty it means a lot. Kind Regards, Julie & Corinne

Rated 5 out of 5 stars

Highly Recommend!!!

Mortgage call are amazing, especially Susan Boullier. They gave us superb advice, were organised and explanatory from start to finish, no pressure, keeping us updated throughout with no issues whatsoever. Highly recommend.

September 7, 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Hi Samantha, thank you so much for your 5* review. I will pass this on to Susan and can I also thank you for your time in leaving a review. It is very much appreciated. Kind Regards Julie

Rated 5 out of 5 stars

Brilliant

Great experience using Mortgage Call. Zoe was amazing at sorting out my remortgage and Lee sorted out mine and my partners life insurance. Both very friendly and helpful. Fully recommend. Thanks

August 20, 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Hi Jade, thank you so much for taking the time to leave a 5* review. It means such a lot! I will make sure that Zoe and Lee are aware of your comments. Hope you enjoy the rest of your weekend! Many Thanks Julie, Lee & Zoe

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Rated 5 out of 5 stars

The best in the industry

We’ve used mortgage call for the last 5 years, from buying our first family home, remortgaging twice and now for our 2nd home. I cannot recommend them enough. Louise is so lovely and has worked so hard to get us the best rates every time, has given us the answer to every question we’ve had with a super fast response and even put us in contact with an amazing solicitors and insurance brokers too. Nothing seems too much to ask or too much of a daft question. They truly are the best in their industry and would never use anyone else. I tell all my friends and family to use them too!

September 6, 2024
Unprompted review
Mortgage Call logo

Reply from Mortgage Call

Wow Sally… Thank you so much for your fantastic review! I must say I am very proud of the Team at Mortgage Call as our Brokers always do their best to go over and above. Louise has been a part of our Team for many years and gets lots of lovely reviews and referrals thanks to clients like yourselves! Once again thank you so much, love Julie

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