Morton Commercial Parasols Reviews 22

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

We have used Morton Parasols several times over the last few years. Paul and Rob are great, always give sound advice.

Company replied

Rated 5 out of 5 stars

We started using Morton’s over 10 years ago for parasols at our hotels. Recently, we have refurbished and updated the parasols, out of choice, not necessity - that’s the quality we are d... See more

Company replied

Rated 5 out of 5 stars

I needed a replacement part for my Prostor Parasol which we have enjoyed for several years (it's an outstanding product). Rob and the Team at Morton Commercial Parasols very quickly resolved my issue... See more

Company replied

Rated 5 out of 5 stars

We bought a Ttieste Parasol and table a few years ago and it’s still going strong and looks brilliant. I was recently in touch with the company again over a replacement part and the managing director... See more

Company replied

Company details

  1. Outdoor Furniture Store

Written by the company

Wind Certified Commercial Parasols At Trade Prices. Morton Parasols Are The UK’s Parasol Experts. We Re-Define Parasol Excellence & World Class Service.Heavy Duty Commercial Parasols for Hospitality, Catering & Leisure. HugeParasols, Cantilever Parasols, Heated Parasols & Waterproof Parasols. Introducing our game-changing commercial parasol for your business. Say goodbye to sweltering heat and hello to a cool and comfortable outdoor space. Our durable and stylish parasols create an inviting ambiance that attracts customers year-round. Shield your outdoor seating areas from harmful UV rays and unpredictable weather, ensuring peace of mind for your guests. Designed for reliability and efficiency, our commercial parasols withstand the elements, providing long-lasting protection. Upgrade your outdoor space today and watch customer satisfaction soar.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
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Rated 5 out of 5 stars

Have been using Morton Parasols for years now

We have used Morton Parasols several times over the last few years. Paul and Rob are great, always give sound advice.

March 27, 2026
Unprompted review
Morton Commercial Parasols logo

Reply from Morton Commercial Parasols

Hello Robert,
Thank you so much for taking time to send us your thoughts. It is encouraging for us to get the feedback and keeps us keen to keep standards high. All the best to you. Regards, Richard Morton

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Rated 5 out of 5 stars

Very efficient and professional service

Very efficient and professional service
High quality umbrellas

March 2, 2026
Unprompted review
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Reply from Morton Commercial Parasols

Hello Stelian, Thank you so much for your positive feedback. I appreciate you taking the time to let us know what you think. Regards Richard Morton

Rated 5 out of 5 stars

We purchased our outdoor Parasol from…

We purchased our outdoor Parasol from Morton Parasols a couple of years ago, a small part that holds on of the arms in place snapped, I contacted Paul yesterday and I am really pleased to confirm that I have today received the replacement part FOC. 100% fantastic customer service, I would highly recommend this company.

November 11, 2025
Unprompted review
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Reply from Morton Commercial Parasols

Thank you, Randomgamer! We really do appreciate you taking the time to send a review and such kind words too. We are so glad to have been of service to you. I trust you will continue to enjoy your parasol for many more years to come and meanwhile, we remain at your service. Regards from Richard Morton

Rated 5 out of 5 stars

The customer service is magnificent!

The customer service is magnificent!
The parasols are fantastic, we’ve had ours now for 4 years in Portugal and they are out all the time. Still as good as new!!!
Can’t recommend this company enough.
Bernie Stamp

October 18, 2025
Unprompted review
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Reply from Morton Commercial Parasols

Hello Bernie, Thank you so much for your kind review. We are fortunate enough to have met with some wonderful people as clients and you are certainly one we remember well. Thanks again and we remain, as ever, at your service. Best wishes, Richard Morton

Rated 5 out of 5 stars

Always fast and helpful customer service

Had 2 large parasols covering our outside seating area for several years, always had very efficient and quick support with a couple of small queries and just today being sent 2 replacement clips free of charge, we will always use Morton for future upgrades, highly recommended

August 26, 2025
Unprompted review
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Reply from Morton Commercial Parasols

Thank you, Ollie. We very much appreciate your comments and are so pleased that you intend to keep us in mind for your future requirements. Regards, Richard Morton

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Rated 5 out of 5 stars

Fantastic Service - Next Day Delivery!

I needed a replacement part for my Prostor Parasol which we have enjoyed for several years (it's an outstanding product). Rob and the Team at Morton Commercial Parasols very quickly resolved my issue and sent the part via next day courier. Service was excellent - great company to deal with and highly recommended. Thanks! Ben

August 14, 2025
Unprompted review
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Reply from Morton Commercial Parasols

Thanks for taking time to send such a glowing review, Ben. We really appreciate clients who appreciate our efforts. It encourages us to try and maintain the high levels of service for which we are known for. Thank you so much! Regards, Richard Morton

Rated 5 out of 5 stars

Fantastic customer service focused company , Richard was exceptional after solving a…

Richard was exceptional after solving a few issues we had , customer service was excellent and product is well worth the spend .
Would recommend from A commercial spend aspect .

July 3, 2025
Unprompted review
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Reply from Morton Commercial Parasols

Thank you for your positive review. We always seek to resolve any issues to your satisfaction. I am pleased that we were able to do so for you. I trust your parasols will continue to serve you for many years.Regards, Richard Morton.

Rated 5 out of 5 stars

Very helpful and efficient staff

Very helpful and efficient staff. I needed a replacement parasol cover which was over ten years old and even though that parasol is no longer in production, they were still able to supply a replacement cover with next day delivery. Would highly recommend - proper old school customer service.

June 27, 2025
Unprompted review
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Reply from Morton Commercial Parasols

Hello Jacqueline, Thank you so much for your time in posting this fabulous review. We are always happy to help, no matter how old your parasol is. I trust you will continue to enjoy your parasol!

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Rated 5 out of 5 stars

We started using Morton’s over 10 years…

We started using Morton’s over 10 years ago for parasols at our hotels.

Recently, we have refurbished and updated the parasols, out of choice, not necessity - that’s the quality we are dealing with.

Richard, Stuart and the team have gone above and beyond to maintain standards - a testament to a family run business.

Although it has been some time since we have had communication, the professionalism, guidance and service that has been provided has been exemplary.

Undoubtedly we will use Morton’s Parasols for our upcoming and future projects.

Keep up the good work guys.

Cheers,
Jack

October 10, 2024
Unprompted review
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Reply from Morton Commercial Parasols

Thank you very much Jack. Your amazing review could well be the best we have ever received! I am glad that we were able to find a way to assist you and we are very proud to have served you for so many years. Warmest regards, Richard Morton

Rated 5 out of 5 stars

Brilliant Company

I purchased a wall hung brolly many years ago, its still going strong but need a spare part due to wear and tear, constant use, could not have had a better experience with Morton they went above and beyond to get my part, thank you Morton, and Rob for your help.

September 18, 2024
Unprompted review
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Reply from Morton Commercial Parasols

Hello John, Thank you for sparing some time to send a review. We try very hard to provide an "above and beyond" after sales service. Thank you for your kind words and it is pleasing to know that the parasol continues to provide you with good service too!

Rated 5 out of 5 stars

Fab product and fab service

Paul was so efficient and helpful to us when purchasing a huge jumbrella 4 years ago and replacing the hood recently due to fire damage. Great quality and great service - thank you Morton Parasols!

September 17, 2024
Unprompted review
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Reply from Morton Commercial Parasols

Thank you Gill. We are very grateful that you took time to post a review. I know Paul will be very pleased to receive such generous feedback. I trust you will continue to enjoy your parasol for many more years.

Rated 5 out of 5 stars

Morton Parasols

Whilst the product is excellent the stand out for us was the superb service from beginning to end. Order to delivery was inside 7 days.

June 10, 2024
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Reply from Morton Commercial Parasols

Thank you so much for your kind words, Gareth. We are always encouraged to try our best when valued clients such as yourself take time to let us know how we did. Please enjoy your parasol for many years and we are always here to help.

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Rated 5 out of 5 stars

Top company

Very helpful staff that provide a great service.

May 23, 2024
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Reply from Morton Commercial Parasols

Thank you Tim, for your great feedback. It encourages our small team to keep trying hard to maintain high service levels to valued clients like you!

Rated 5 out of 5 stars

excellent

excellent product & service

May 24, 2024
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Reply from Morton Commercial Parasols

Hello James, Thank you so much for taking time to review my company. Our team are very grateful to you.

Rated 5 out of 5 stars

5 stars

We bought a Ttieste Parasol and table a few years ago and it’s still going strong and looks brilliant. I was recently in touch with the company again over a replacement part and the managing director himself replied immediately. Faultless product and support service.

June 4, 2024
Unprompted review
Morton Commercial Parasols logo

Reply from Morton Commercial Parasols

Hello Ian, Thank you so much for your kind words. We always try to assist, no matter how long ago your bought your parasol. Glad we were able to assist.

Rated 5 out of 5 stars

Excellent service from first enquiry to…

Excellent service from first enquiry to delivery. Everything on time and a high quality.

May 17, 2024
Morton Commercial Parasols logo

Reply from Morton Commercial Parasols

Hello EM,
Thank you for your lovely review of our service and quality. Our team is always grateful to know that their efforts are much appreciated by valuable clients such as yourself. I trust you will enjoy your parasol for many years.

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Rated 5 out of 5 stars

Purchased a Malaga Double

Top quality parasol with a service that gave us so much more. Nothing was too much trouble for Richard and his team - even a courtesy follow up call over the weekend. Aftersales is also proving to be first class. Many thanks

May 10, 2024
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Reply from Morton Commercial Parasols

Vanessa, thank you so much for taking time to review us and for your kind words. We are very much encouraged to maintain high standards for our clients.

Rated 5 out of 5 stars

Great customer service along with…

Great customer service along with quality products

January 15, 2024
Morton Commercial Parasols logo

Reply from Morton Commercial Parasols

Thank you for taking time to review us Floyd. We appreciate your comments and will always seek to maintain high standards for you.

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