Myself and my partner went to a garage dealership where we saw and test drove a Skoda Octavia car. We agreed to purchase the vehicle and elected to apply for finance. All we had to do was leave... See more
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About MotoNovo Finance
Written by the company
Who we are
We help thousands of people just like you to fund their next car, van or motorcycle.
When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.
We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.
What we do
We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.
Contact info
Two Central Square, CF10 1FS, Cardiff, United Kingdom
- 0333 200 0030
- info@motonovofinance.com
- motonovofinance.com
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Without any problem for me is good.
Without any problem for me is good.
All details explained and easy undstand.
Its a good experience its a good company with a profissional service
Really easy and simple to use
I was very impressed with the application process from beginning to end.
I found all aspects of the process very smooth and straightforward, I wouldn’t hesitate to recommend MotoNovo Finance to anyone looking for car finance.
May use AI-assist with repliesRead more
I already cancel the rac warranty with…
I already cancel the rac warranty with the car planet. I cancel every thing with them. I don't know why it finances shows with u. I cancel every thing from the car planet. Pls cancel also every thing from your side. I already inform them in between 14days period. Pls cancel it

Reply from MotoNovo Finance
Immediate response to all contact
Immediate response to all contact. Quick and easy process. No issues whatsoever
I’ve used MotoNovo Finance twice now
I’ve used MotoNovo Finance twice now, and both times have been great. They make the finance process very easy to navigate. It’s always a relief to work with a company where the process is so straightforward. Excellent service, and I wouldn’t hesitate to use them again.
quickly set up and easy to understand
I would not recommend going with this…
I would not recommend going with this finance company! I done it for peace of mind considering I paid £17,995 for a van I expected it to be road worthy, 3 weeks of owning it the dpf fault came on van in limp mode etc, between them and dealer they removed the dpf which doesn’t go threw mot and is illegal! Had around 5 or 6 days off work going back and forward from there mechanics to sort the problem!! Week before Xmas van not driving in limp mode etc left me no option to pay to get it fixed properly which cost £2000 asked for 50/50 payment being more than reasonable!! Refused, was any checks done on this van before I collected it or do people just get away with selling dodgey goods at big prices!! 3 weeks in with a van in limp mode for 18k is ridiculous no effort to put right, now in financial ombudsman’s hands

Reply from MotoNovo Finance
My previous purchase was a Kia with you…
My previous purchase was a Kia with you and the dealer deals with you so I stayed with moto novo
At the moment we have a faulty vehicle…
At the moment we have a faulty vehicle and we have only owned the car 10 days and the customer service from the sales team has been terrible up to now we don’t have much faith in the garage at the moment

Reply from MotoNovo Finance
Great and quicker response to my request
Customer service were extremely helpful. I was helped to get my car financed quicker than I expected.
Very easy website to get what you need…
Very easy website to get what you need and professional services and advice
Seamless system is a joy to experience.
Seamless system is a joy to experience.
Interactive application is intuitive and simple.
Thank you.
Happy Camper
The online portal was easy to navigate questions were straightforward and the whole process was complete in the minimum of time.
So far
So far, I have had an amazing professional contact with this company I look forward to future dealings. Thank you
Really easy to complete the process for…
Really easy to complete the process for getting a new car
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