MotoNovo Finance Reviews 

35,813
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 2,626 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found the service easy, quick, and straightforward, making the finance application process stress-free. Many praised the professional and helpful staff, noting excellent customer service and clear communication. The company is often highlighted for its efficiency in approving finance and releasing funds promptly, even for those with specific circumstances. However, some customers noted difficulties with payment processing, such as being charged for additional months after settling an account or having payments incorrectly reported. A few also felt that resolving issues, especially concerning payments or vehicle problems, was challenging due to slow communication and a lack of dedicated support.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting its ease, efficiency, and speed, with many... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, simple, and... See more

Staff

Clients share positive opinions on staff, with many reviewers highlighting their helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting great service, quick responses, and... See more

Payment

Consumers find payment to be ambiguous, with some reporting significant issues while others experienced... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Myself and my partner went to a garage dealership where we saw and test drove a Skoda Octavia car. We agreed to purchase the vehicle and elected to apply for finance. All we had to do was leave... See more

Rated 5 out of 5 stars

Clear and precise information regarding APR rate this helped us in choosing our next vehicle. We then got a newer vehicle and better deal. Customer service was great and very knowledgeable. Made the w... See more

Rated 5 out of 5 stars

Everything just run along "like a well oiled clock". From the organising of the finance to completing of the application for finance was a very smooth experience. Thankyou guy's.

Rated 5 out of 5 stars

My experience with MotoNovo was very easy and straight forward. Any questions were answered straight the way with everything I needed to know. All in all very quick and professional thank you very muc... See more


Company details

  1. Car Finance and Loan Company
  2. Non-Bank Financial Service

About MotoNovo Finance

Written by the company

Who we are

We help thousands of people just like you to fund their next car, van or motorcycle.

When you become our customer, you’re in safe hands. We’ve specialised in motor finance for over 40 years, and are recognised as one of the best car finance providers in the industry.

We’re part of the Aldermore Group, which includes Aldermore Bank plc. Aldermore offers a range of personal and business finance, and savings options.

What we do

We offer finance through trusted dealerships across the UK. Instead of you having to buy the vehicle outright, we purchase it from the dealer. Then you make monthly repayments to us over a set period of time.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

36K reviews

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4.7

All reviews

(35,813)

2,547 reviews in the last 12 months

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Rated 5 out of 5 stars

Really good experience

Really good experience, everything was set up online, no problems at all, an easy process, set up a preferred payment date etc, hassle free and great overall, used Motonovo before, never had any issues.

June 19, 2026
Rated 4 out of 5 stars

Easy to use but had a problem when I…

Easy to use but had a problem when I had to cancel one agreement because the van had too many faults and the dealer knew we needed a quick turn around. But two of your reps were excellent in getting b that sorted .

June 24, 2026

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