"I just picked up my new Nissan Qashqai from Motor Market and I’m absolutely thrilled! This is actually the second car I’ve bought from them, and I keep coming back because their services are abs... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great experience with Motor Market on this occasion and three times before, hence why we keep coming back. Helpful, friendly staff with no pressure applied . You make a lovely cup of coffee Paul... See more
Company replied
I went to a fair few places where the price ranges were well above my budget before going to Motor Market. There was a wide range to chose from well within what I could afford here. There was no press... See more
amazing service, second car from these guys now, upgraded to a BMW X1 Adams customer service is second to none. he puts himself in your shoes and works out the best deals for you. also, Adams... See more
Company details
Written by the company
Motor Market is a family-run used car dealership in Cradley Heath, West Midlands, proudly serving the local community for over 20 years. We specialise in supplying quality used cars to customers across the Black Country and surrounding areas, including Dudley, Halesowen, Oldbury, Rowley Regis, Birmingham and beyond. As an established local business, we believe in honest advice, fair pricing and friendly, personal service. Our reputation has been built on trust, word-of-mouth recommendations and repeat customers who return to us because they know they can rely on us. All of our used vehicles are carefully prepared and checked before sale. Our cars come with: • A clear vehicle history check (HPI check) • A comprehensive 128-point inspection • A full 12-month MOT (where applicable) • Warranty options for added peace of mind We stock a wide range of used cars to suit all budgets and requirements. We offer: • Competitive used car finance options • Part exchange valuations • Settlement of existing finance • Extended warranties for extra reassurance
Contact info
Motor Market Limited, B64 5EB, Cradley Heath, United Kingdom
- 01384411119
- sales@motor-market.net
- motor-market.net
4.8
Excellent
676 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Andy was a delight to work with…
Andy was a delight to work with absolutely sorted me out without fuss what a bloke would highly recommend you to use motor market for car and finance needs
November 9, 2025
Unprompted review
DISGUSTING STAY AWAY
Firstly let me start of by saying giving these people 1 star is a push.
They were absolutely disgusting the manner they spoke to me in, told me I am moaning, because they sold me a faulty car the lights on the dash came on several times. The courtesy car they gave me also had engine fault lights. I have ended up giving the car back (may I add I couldn’t do it quick enough) and having my money back. I am reporting them to trading standards due to poor customer service, disgusting attitude and lack of accountability they took for selling me a faulty car.
November 1, 2025
Unprompted review
I purchased a lovely car from motor…
I purchased a lovely car from motor market today. The whole process was really easy. They went beyond to get the finance deal. They were all very friendly. Informative. Such a pleasure to do business with. Highly recommend 5 star customer service
October 29, 2025
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently bought my car from Motor Market, and I couldn’t be happier with the experience. The team was friendly, professional, and made the whole process smooth from start to finish. Their customer service was absolutely top-notch — they got everything sorted for me in just a couple of days! I’ll definitely be using Motor Market again in the future and will happily recommend them to friends and family.
October 2, 2025
This is my 3rd car from motor mark…
This is my 3rd car from motor mark lovley service very helpful. And made me feel happy and confident fir each and every purchase Adam and Paul were brilliant
September 26, 2025
New Car - Great Customer Service
Purchased my new car last weekend. Was attended to by Paul who helped me from
day one to choose the correct car for me and family needs. Great customer service from the begining - car had a few minor issues that got resolved without any fuss and they worked around me in getting them sorted. They team are not pushy in selling you a car they ensure its right for you. Will definatley return and highley recommend.
September 14, 2025
Unprompted review
They are a fantastic team ,we've had…
They are a fantastic team ,we've had our last 6 cars off them, no problems at all highly recommend this sales department we will say excellent service by far
September 28, 2025
Really helpful sales staff
Really helpful sales staff, very patient as I was waiting for my licence. Would highly recommend them
September 19, 2025
Great choice of cars
Great choice of cars, customer service is second to none, have been a customer of motor market for a few years, my family and friends have become motor market customers , wouldn’t go anywhere else . Thank you to all the team at motor market
September 2, 2025
Professionals you can trust
I bought a Mercedes from them, and Dean was very helpful. They are true professionals in everything they do. Next time we buy a car for my son, I’ll go straight to Motor Market.
August 30, 2025
Unprompted review
Adam was really nice
Adam was really nice had a test drive on Monday collected car friday
August 18, 2025
Great service, great value for money. 5* all the way
I bought my car over the phone without even test driving it. Bonkers, some would say but having read previous reviews I sensed that I could trust these guys and I was right. The car is fantastic value for money and extremely nice to drive. The service was excellent and I would thoroughly recommend them.
August 5, 2025
Motor mart Cradley heath
The rep called Paul look after us very well and made us feel very comfortable and and told us everything we need to no
August 14, 2025
Great service. Highly recommended
I needed a replacement car quickly and arranged a purchase without being able to see the vehicle first. On the day of collection I was given plenty of time to check and try before funds were transferred. A very relaxed experience. I found a minor issue the following day which I had fixed, the cost of which was refunded. I would happily buy a car from them again. Highly recommended.
August 11, 2025
I have delta with motor market for few…
I have delta with motor market for few years now and have a good service
August 7, 2025
Paul was great
Paul was great
He really helpful right from the first phone call up to arranging the collection and ensuring that the car was ready for us to collect but above all, genuinely nice chap to deal with
Thanks Paul
August 5, 2025
Good reliable service
Good reliable service . Had a problem with car took it back they sorted it and provided a car for me use . Overall l would recommend
July 22, 2025
motor market
no fuss ...no hard sales ...easy transaction ...stress free ...any queries just ask ...simple and straightforward .
July 11, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.