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Motor Market Reviews 

676
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

"I just picked up my new Nissan Qashqai from Motor Market and I’m absolutely thrilled! This is actually the second car I’ve bought from them, and I keep coming back because their services are abs... See more

Company replied

Rated 5 out of 5 stars

Great experience with Motor Market on this occasion and three times before, hence why we keep coming back. Helpful, friendly staff with no pressure applied . You make a lovely cup of coffee Paul... See more

Company replied

Rated 5 out of 5 stars

I went to a fair few places where the price ranges were well above my budget before going to Motor Market. There was a wide range to chose from well within what I could afford here. There was no press... See more

Rated 5 out of 5 stars

amazing service, second car from these guys now, upgraded to a BMW X1 Adams customer service is second to none. he puts himself in your shoes and works out the best deals for you. also, Adams... See more

Company details

  1. Used Car Dealer
  2. Car Dealer

Written by the company

Motor Market is a family-run used car dealership in Cradley Heath, West Midlands, proudly serving the local community for over 20 years. We specialise in supplying quality used cars to customers across the Black Country and surrounding areas, including Dudley, Halesowen, Oldbury, Rowley Regis, Birmingham and beyond. As an established local business, we believe in honest advice, fair pricing and friendly, personal service. Our reputation has been built on trust, word-of-mouth recommendations and repeat customers who return to us because they know they can rely on us. All of our used vehicles are carefully prepared and checked before sale. Our cars come with: • A clear vehicle history check (HPI check) • A comprehensive 128-point inspection • A full 12-month MOT (where applicable) • Warranty options for added peace of mind We stock a wide range of used cars to suit all budgets and requirements. We offer: • Competitive used car finance options • Part exchange valuations • Settlement of existing finance • Extended warranties for extra reassurance


Contact info

4.8

Excellent

TrustScore 5 out of 5

676 reviews

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4.8

All reviews

(676)

25 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you just isn’t enough

Amazing experience from start to finish.
In 17 days we went from viewing/test driving car, applying for finance through first response to driving it away, clean MOT, valeted and fully serviced.
Cant thank Adam enough, very professional with great communication through the whole process.
Highly recommend, and will definitely be returning for an upgrade
Thank you motor market

February 7, 2024
Rated 1 out of 5 stars

Headache

A sensor had gone on the car which resulted with the engine management light continuously on. There was also another fault that came up when the car was in the garage.
Some people I have spoken to within the car sales department regarding the faults with the car have been rather rude during my communication with them. I travelled 2 and a half hours to get the car and the engine management came on the exact same day as soon as I came home.

January 23, 2024
Rated 5 out of 5 stars

Super company

Super company. Helpful. Patient. Not pushy. Will definitely recommend to others. Good selection of cars to choose from.

January 30, 2024
Rated 5 out of 5 stars

Leaving another review

Leaving another review. I brought my car in September from Motor Market and the buying process was quick, easy and came with a great service. The car recently had a minor fault (it happens lol!) and motor market went above and beyond to get this sorted and fixed for me. Even provided me with a courtesy car whilst it was being repaired. Such a great service all throughout, even in the after care, big thanks to all the team. I highly recommend.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

Recently purchased my new car a…

Recently purchased my new car a beautiful 218d tourer from Paul at motor Market, truly couldn't be more happier with the 5 star service,... Paul's a top bloke.. everything was done over the phone and even the car was delivered to me in Leicester..

January 17, 2024
Rated 5 out of 5 stars

Fantastic services

I was made comfortable with my first HP purchase. Everything was explained and pain free. I'm very happy with the car as it was immaculate. They go above and beyond for their customers and will happily come back again. I think Adam was our salesmen, I could be wrong and I apologise if so, but he has gone above and beyond.

January 19, 2024
Rated 5 out of 5 stars

look no further when buying a new car

amazing service, second car from these guys now, upgraded to a BMW X1

Adams customer service is second to none. he puts himself in your shoes and works out the best deals for you. also, Adams aftercare is second to none. genuine straight-talking, no-nonsense kind of guy.

would recommend this company to anyone looking for a new car at the right affordability for you and customer aftercare is a rarity these days.

top notch guys!!

January 9, 2024
Unprompted review

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