Motor4u Reviews 145

TrustScore 3 out of 5

3.1

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the staff to be helpful, knowledgeable, and professional, making the car buying process smooth and enjoyable. People appreciated the clear communication and the absence of high-pressure sales tactics. The selection of vehicles and their value for money were also frequently praised. However, some people were dissatisfied with the service, citing issues with communication, delays in car preparation, and concerns regarding post-sale support. Several customers reported problems with their vehicles shortly after purchase, including mechanical issues and some features not meeting expectations. A significant number of reviewers also expressed strong dissatisfaction with the warranty process, including delays in provision and limitations in coverage.

What people talk about most

Service

Customers consistently note ambiguous experiences with service. While some reviewers praise the great service... See more

Product

Reviewers highlight ambiguous aspects of product. Many customers report significant issues with their... See more

Staff

Reviewers mention ambiguous feedback about staff. Many customers praise individual staff members like Taj,... See more

Warranty

People report negative experiences with warranty. Many customers express dissatisfaction, citing issues such... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the excellent and outstanding... See more

Quality

Consumers find quality to be ambiguous. While some reviewers were very happy with their cars, noting they... See more

Based on these reviews

Rated 4 out of 5 stars

I been wanting a new car and found the perfect car with motor4u! During the process of getting the car there was a couple hiccups but Jaz ensured everything I wanted was done! Jaz was really helpful t... See more

Rated 5 out of 5 stars

After a few glitches due to my sales representative being I’ll, another sales rep took over Hamed he’s was brilliant very helpful and a credit to his company, staff like this don’t come along very of... See more

Rated 5 out of 5 stars

I recently bought an imported Suzuki Jimmy in the Sierra model from Motor4U and the process was completely seamless thanks to Taj. Communication with Taj was great, he was clear and direct... See more



Contact info

3.1

Average

TrustScore 3 out of 5

145 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

I would recommend Motor 4 U highly

I would recommend Motor 4 U highly, I dealt with two guys there, Charlie and Taj, who made the whole process a seamless and professional one. They even delivered the car for me!
Happy with the car and how they described it to me, I had to trust them with that, spending that much without seeing in person (they sent photos and videos) it was a massive leap of faith and they came through.
Thanks again,

May 22, 2025
Unprompted review
Rated 1 out of 5 stars

Great car- shocking service

Great car, shocking service.
Recently bought a secondhand car, took a month for the car to be ready after paying my deposit. No updates, dates kept changing when it was ready, I had to chase every time. On the day of picking the car up, had to wait to be seen while loads of people milled around, the salesperson had to fill out all my paperwork again, had no idea how much money I had to pay, and the whole handover took nearly an hour for no real reason. Really love the car and the cleanliness of the bodywork but would never buy again due to the service and pure lack of accountability and compassion from the company.

May 15, 2025
Unprompted review
Rated 5 out of 5 stars

Just Picked up a Rangerover from these guys !!

Just Picked up a Rangerover from these guys , I must say they were very very good to deal with. Proffesional and transparent from start to finish.
If you want to buy a quality car from a true family ran business then look no further than this company.
We are also in the trade selling Motorhomes so we could see straight away that they were going to be great to deal with as soon as we met the team.

Best regards
Alex & Hayley

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, great range of cars. We bought 2 cars from here (and part exchanged our old ones) and were really impressed. Mike and Taj were honest, knowledgable and went above and beyond to be helpful. Would definitely do business here again.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and comfortable

Very happy with my purchase from motor 4 u, Taj dealt with me and had the deal done smoothly and quickly. Leo who deals with finance also got me on an amazing rate. Couldn’t be happier with motor 4 u.

April 11, 2025
Unprompted review
Rated 5 out of 5 stars

Got the car we wanted at a good price…

Got the car we wanted at a good price and in perfect condition. The extra "Admin Fee" mentioned on the website and added to the price is a charge to bring the car up to a sellable condition. It covered the MoT, Tax, 3x new tyres (my preferred brand), granny charger, valeting and paperwork. It may have included refurbishing the alloys, I'm sure they were scratched when we viewed the car. So actually good value for the money. Thanks to Mike for sorting us out.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great

Great, helpful staff all very friendly. Smooth transition with clear explanation. Would highly recommend.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing dealer

Amazing dealer, amazing people, I couldn't be happier with the service and the car - I will most certainly be coming back, big massive thank you to Chris, Pasha and Shiekh

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very pleased with my purchase

My husband Bart Jones was very pleased with his purchase. Very informative and helpful from start to finish. All paperwork dealt with on your behalf. Can’t fault the service. Can highly recommend.

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Thankyou so much to Pacha and Taj

Thankyou so much to Pacha and Taj,

I have come here every time for a new car as they are trustworthy, reliable and accommodating. They have a really good selection of cars to suit all budgets.

They are family run which shows in the energy of the dealership towards eachtother and there customers.

They will do there upmost to tailor what you want/need.

Plenty of lenders for finance and are also able to put negative equity onto another car which some dealerships do not do.

They are fast and efficient with the paperwork and servicing.

I will continue to follow and support motors 4 you.

Always serve with a smile on there face.

March 24, 2025
Unprompted review
Rated 5 out of 5 stars

Hands down has this been the best…

Hands down has this been the best second hand car dealership I've ever been too.
This family run business and the salesman Mike have all helped me from start to finish to achieve the best finance deal while both bending over backwards for me and getting the car perfect for collection.
From the owners to the workers I've never been accompanied but such politeness and stress free process in buying a car.
Thankyou motor4u I will be back again.

March 22, 2025
Unprompted review

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