Motorlet Ltd Reviews 

1,341
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 148 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the helpfulness and professionalism of the staff, noting their excellent service throughout the process, making interactions pleasant and productive. Reviewers frequently highlight the exceptional customer service and quick responses to inquiries, ensuring a smooth and easy experience from start to finish. The entire process, from initial inquiry to vehicle delivery, is consistently described as straightforward and efficient, with many people appreciating the timely execution. However, some customers also noted occasional issues with communication regarding updates and follow-ups, particularly after delivery.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

People report positive experiences with service, often describing it as excellent, efficient, and impeccable... See more

Customer service

Reviewers highlight positive aspects of customer service, praising the proactive and transactional... See more

Response time

Clients share positive opinions on response times, with many reviewers highlighting the quick and efficient... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

All the team at Motorlet were so helpful in arranging the process of leasing 2 vehicles, delivery was perfect. Cars were presented perfectly too. Highly recommend this company to anyone looking to... See more

Company replied

Rated 5 out of 5 stars

First time going down the car leasing route, Motorlet was recommended to me by a friend and they have not disappointed. Max gave great service, answering all my questions and keeping me in the loop ev... See more

Company replied

Rated 5 out of 5 stars

Never leased a car before and it was a family member who pointed me in Motorlet’s direction. The customer service is top tier from Alex and I was informed about every update every step of the way. Can... See more

Company replied

Rated 5 out of 5 stars

I couldn’t recommend a Wendy, Nina and the team enough. Really efficient service. I got sent quotes quickly with responsive replies to questions. Wendy liaised with Audi efficiently and kept me update... See more

Company replied


Company details

  1. Leasing Service

Written by the company

Motorlet Limited is a nationwide vehicle supplier who specialise in both business and personal contract hire and lease.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,341)

143 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They were very helpful and friendly and…

They were very helpful and friendly and made all the process simple and understanding.

April 30, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Gurmeet, we are so pleased we were helpful and friendly and made the process simple and understanding. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Spot on service

I'd just like to thank Sian and Wendy for all their help, 10/10 service and communication, would definitely recommend.
Thanks

May 6, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Imran and thank you for your comments about Sian and myself, your very welcome. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Magic moterlet

Great from start to finish.. will definitely be using them again ..

April 27, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Don, we are so pleased we were great from start to finish and you will definitely use us again. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Great experience

Great, easy to deal with and fast.

April 24, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Carlo, we are so pleased we were easy to deal with and we were fast. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Fantastic from start to finish

Fantastic from start to finish! Couldn’t be happier with Alex and Wendy.

April 24, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Henry, we are so pleased it was fantastic from start to finish and thank you for your comments about Alex and myself. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Went very smoothly thanks

Went very smoothly thanks

May 1, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Rob, we are so pleased it went very smoothly. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Fantastic service & excellent…

Fantastic service & excellent communication from the Motorlet team, from quote through to confirming delivery. Can't fault it.

April 24, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Rob, we are so pleased you had fantastic service and excellent communication from the Motorlet team. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Would highly recommend using Motorlet

Would highly recommend using Motorlet, Wendy was great through the whole process.

April 13, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Lawrence, we are so pleased you would highly recommend us and thank you for your comments about myself, it is very much appreciated, kind regards Wendy

Rated 5 out of 5 stars

My experience was very professional…

My experience was very professional very easy. The car was dropped off when I was told it would be no issues at all

April 10, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Joan, we are so pleased your experience was very professional and easy and your vehicle was dropped off when told and with no issues., We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Amazingly helpful and professional.

Amazingly helpful and professional.

April 17, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Gareth, we are so pleased we were amazingly helpful and professional, we look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Wendy and the team were exceptional at…

Wendy and the team were exceptional at keeping me updated throughout the order > delivery process. Great communications and everything went to plan.

April 17, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Chris, we are so pleased we kept you updated through the process and everything went to plan. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Wendy was fantastic

Wendy was great. So helpful and responsive. Really happy with the service

April 14, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review April and thank you for your comments about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 4 out of 5 stars

Very friendly and polite

Very friendly and polite

April 7, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Esther and thank you, it is lovely to hear we were very friendly and polite. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Excellent service

Well organised and quick to respond. Nina was prompt with the quoting. Wendy was excellent at keeping us updated and organising delivery of the vehicle. Thank you Motorlet team.

April 8, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Seema and for your comments about Nina and myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Very polite and kept me informed at…

Very polite and kept me informed at every stage thank you so much Wendy keep up the great job your doing

March 31, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Suhail and thank you for your comments about myself, it is very much appreciated. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Motorlet review…

Ease of use and questions answered quickly

March 27, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Neeraj, we are so pleased we were easy to use and answered questions quickly. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Very helpful team

Very helpful team!
Sian has been fantastic and the process was realy easy to order our company car.
Thanks!

April 2, 2026
Unprompted review
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Olivia, we are so pleased Sian has been fantastic and the process was really easy to order your company car. We will keep you updated on the progress, kind regards Wendy

Rated 5 out of 5 stars

Very easy and straightforward to deal…

Very easy and straightforward to deal with. The whole process was simple and quick and Max and Wendy were both incredibly helpful throughout the various stages of selecting and the delivery of the car. Will use again certainly.

March 31, 2026
Motorlet Ltd logo

Reply from Motorlet Ltd

Thank you for leaving us a great review Stephen, we are so pleased we were very easy and straight forward to deal with and Max and myself were helpful throughout the various stages. We look forward to arranging your next lease, kind regards Wendy

Rated 5 out of 5 stars

Highly recommend this company

We find Motorlet were great to deal with very responsive and if we had any questions they responded straight away especially Max and Wendy.

March 23, 2026
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Reply from Motorlet Ltd

Thank you for leaving us a great review Annette, we are so pleased you found us great to deal with we were very responsive. Thank you for your comments about Max and myself, it is very much appreciated, kind regards Wendy

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