I’ve used other selling platforms preciously, then came across Motorpoint, very easy to input my car details, I was honest about the light damage on the car (scratches and scuffed alloys) these were t... See more

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Amazing customer service and super helpful amd knowledgeable sales staff. Great range of cars to choose from and easy to sort finance. Wouldn't go anywhere else!
The process of purchasing a new car was seamless. It was easy, simple and hassle free. Martin at Derby was fantastic, he listened to our requirements and budget and provided 5 options of cars to look... See more
Brilliant, absolutely floorless customer sales, all the staff involved where so nice and so professional at there jobs, right from the first viewing and right to the handover. This is our 3rd car ove... See more
Company details
- Car Dealer
- also in
- Used Car Dealer
Written by the company
We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.
Sell us your car
Written by the company

- 99% of final valuations are paid on average
- Visit our website to get a free valuation for your car
10.9% APR on all cars
Browse thousands of quality cars today.

Contact info
Chartwell Drive, DE21 6BZ, Derby, Derbyshire, United Kingdom
- 01332 508638

Over 1000 new cars every week
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Maidstone branch were amazing
Maidstone branch were amazing - Izzy was extremely helpful.
Online branch(?Derby) Mr Tamber - shocking customer experience - why it takes over 2 weeks to produce a sales invoice is utterly outrageous. Unhelpful, disinterested, dismissive and zero customer skills! Was glad when he went on leave and Lewis Powell took over - we finally got the van we had been trying to purchase for 2 weeks! Thanks Lewis!

Reply from Motorpoint - Derby
No pressure to purchase
No pressure to purchase , you decide and then the process just runs smoothly
Cannot fault anything the staff did
Cannot fault anything the staff did. Would not have any hesitation in recommending them.
Very helpful thou out the buying…
Very helpful thou out the buying process,at both oldbury store where I started the buying process and derby store where I bought my Nissan .after service has been excellent as well

Reply from Motorpoint - Derby
Great customer service from Corey made…
Great customer service from Corey made myself and my family feel at ease
Jake Blount was professional
Jake Blount was professional, knowledgeable, friendly, organised.
The sale went through smoothly. Didn’t feel under pressure to purchased. Felt a very good atmosphere.

Reply from Motorpoint - Derby
Brilliant service
Brilliant service. Wasn’t rushed. Explained everything. Had phone calls and texts and emails to guide me through the process. Felt it was a personal service catered to me as I have changed to a hybrid car. I was reassured and nothing was too much trouble for Jake my sales lead.
After an initial lack of…
After an initial lack of communication,the experience was improved and the staff at derby were both helpful and professional in their approach to this transaction

Reply from Motorpoint - Derby
Motorpoint
Team work was very good, the staff were very helpful and polite from start to finish and the transaction went very smoothly. Would definitely recommend Motorpoint to others and would definitely go back
Our experience was smooth from start to…
Our experience was smooth from start to finish!! Excellent communication and Franky gave great customer service!
Friendly staff who made it a better experience as I was very worried and apprehensive about buying a car.
The staff were very good and let us look at cars without bothering us.
Went from Birmingham to Derby to pick…
Went from Birmingham to Derby to pick my Audi up was greeted asked to wait little long but a customer service manager Debbie Reid was outstanding in her job she made the experienced easy very helpful very nice lady would buy from Derby again and travel from Birmingham to Derby again for that customer service
Buying a car was made very easy
Buying a car was made very easy.
Also had plenty of petrol when leaving which was a huge bonus.
No hard sales.
Highly recommended.
Online payment
Overall great but can do better with customer service. Had an issue where my payment was not reflecting on their account and I was passed to so many different people any none of them were actually helping. Overall the derby staff 10/10 with their service. Bailey and Taylor in the derby store were great.

Reply from Motorpoint - Derby
Very helpful and efficient staff
We were extremely happy with the service here. Easy to use the website. Found the car we wanted and were helped by Jake and Alex all the way through to buying our new car. Very simple without any stress.
Choose Motorpoint
Through the whole process, customer service and satisfaction were paramount. Our sales person, Connor, was very knowledgeable and extremely patient and helpful.
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