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Motorpoint - Manchester Reviews 

318
TrustScore 4.5 out of 5

4.7

83 Ashton Old Road, M12 6LP Manchester, GB


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Rated 4 out of 5 stars

The staff at Motorpoint were very helpful and professional during my search for a new car. I am very grateful to Khalem whose knowledge and advice was very impressive throughout. I think the showroom... See more

Rated 4 out of 5 stars

Easy process from choosing the car to collection day. Great service experience given as I mistakenly reserve the wrong car. Swapping over was seamlessly easy and all members of staff were very helpfu... See more

Rated 5 out of 5 stars

Our Salesmen, Kaylum Sharp was a great he really explained everything in high quality detail. Genuine great service from helping me pick out which car was best suitable, to providing me services on wh... See more

Company replied

Rated 5 out of 5 stars

Will definitely use Motorpoint Manchester again. Kaylum Sharp was excellent! He had 2 cars prepared for us to view, was very knowledgeable on the model, listened to what was important to me, took th... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • 83 Ashton Old Road, M12 6LP, Manchester, United Kingdom

  • 0161 516 2088
Promotion box for Motorpoint - Manchester

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

318 reviews

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4.7

All reviews

(318)

5,831 reviews in the last 12 months

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Rated 5 out of 5 stars

Definitely go here.

The price of the cars was the major factor in choosing motorpoint, much better deals on both buying my car and part exchanging my old one. Staff all friendly & helpful, got freebies too ! Bonus.

February 2, 2025
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you for your feedback! We're thrilled to hear that our competitive pricing and excellent deals made a difference in your decision to choose Motorpoint. It's wonderful to know that our friendly and helpful staff contributed to your positive experience.

Rated 5 out of 5 stars

Amazing all round experience!

The staff at this branch were amazing! Supportive, caring and looked after all my needs.. My sales rep Mamnoon was 10/10 supporting me to make the best decision long term.. The rest of the team were approachable and ensured I was always being taken care of! Make sure you check them out!

January 19, 2025
Rated 1 out of 5 stars

Scandalous service from manchester.Had…

Scandalous service from manchester.Had a car shipped up from Coventry,finance approved(as usual)2k deposit paid.Was trading present car(from motorpoint manchester)received call to say car was ready for collection from myself.During conversation I explained that my mrs would also be using the car(4 cars in the household,we all use each others)Sales guy then started accusing me of fraud!!Because my mrs would drive it i should have made a joint application!Utter rubbish!The manager also accused me of this so I refused the sale.I phoned black horse to tell them what had been said and I wasn't going through with the sale(conversation with manager is recorded on my phone)Black horse are looking into this matter.My son and daughter have cars from motorpoint(repeat customers)but have said they will not be renewing with motorpoint again.Terrible service from this store,NEVER AGAIN!

January 7, 2025
Unprompted review
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Hi Mark,

Thank you for your review, it is much appreciated. I am sorry to read you have been left dissatisfied with the service provided, as an FCA regulated organisation we have stringent guidelines to adhere to in terms of finance proposals - If you could provide a vehicle order number i can certainly review the details for you.

Kind Regards
Nikki

Rated 5 out of 5 stars

Helpful staff

Helpful staff
I bought my car today from motorpoint and it was excellent service thanks Johan Mahmood, he helps alot.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service..

Excellent service... nothing was to much trouble, they even delivered car to front door. A big thank you to T who was amazing also the rest of the team at motor point.

December 13, 2024
Rated 5 out of 5 stars

I have bought quite a few cars from…

I have bought quite a few cars from Motorpoint (by changing my mind on some) & have always been treated lovely by the staff. They are always there to help you & I do not feel I was being pushed into buying a car. They understood my needs & what I like/looking for. I will always go to Motorpoint to purchase my car.
All staff & manager Ryan are so lovely & polite. It is a pleasure to have in a good team.
Thank you.

November 30, 2024
Rated 5 out of 5 stars

My experiences have been excellent

My experiences have been excellent. It helps that I've respected, listened to and treated like a valued customer.

I've bought my last 3 cars from Motor point which is a testament in itself. It's also helpful that the cars have all been high quality.

December 4, 2024
Rated 5 out of 5 stars

No complaints

No complaints, we’ve got a great car at a good price and a good trade in on the old one. The staff were polite and not in the least bit pushy. I see no reason why we won’t come back to you when we’re ready to make another purchase.

October 15, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

That’s wonderful to hear! It sounds like you had a positive experience overall. Getting a great car at a good price and a fair trade-in value is always a win. It’s also great to know that the staff were polite and not pushy. Your feedback will surely be encouraging for them. Looking forward to hearing about your next purchase when the time comes! 🚗😊

Rated 5 out of 5 stars

Very helpful

Very helpful, listening to your requirements carefully and making sure that you had a varied choice of vehicles to choose from. Gave all necessary help with the insurance and tax and further queries which required attention. I would highly recommend you pay them a visit ,they made what can be a very stressful experience a very positive one and l am very happy with my new car.

October 11, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you for your wonderful feedback! We’re delighted to hear that our team was very helpful and attentive to your requirements. It’s great to know that you appreciated the variety of vehicles we offered and the assistance with insurance, tax, and any further queries. Providing comprehensive support is our priority, and we’re glad it made your experience a positive one. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

No pushy sales men

October 11, 2024
Motorpoint - Manchester logo

Reply from Motorpoint - Manchester

Thank you so much for your kind words! We’re pleased to hear that you had a positive experience with us. Our team prides itself on providing a professional and respectful service without any pushy sales tactics. It’s great to know that this approach made your experience smooth and enjoyable. We look forward to serving you again in the future!”

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