Motorpoint - Swansea Reviews 

Exceptional customer service fo the second time, would recommend to everyone.

Very friendly staff and helpful, I wil definitely use Tristan again

A recent car purchase issue from Motorpoint Swansea was dealt with quickly and efficiently by one of their post sales team (Leasha). Unknowingly to both myself and Motorpoint staff the car came without its SatNav SD card. A couple of emails and a phone call later the issue was resolved. Happy me, happy car

When we arrived we dealt with Jamie Jones. We had previously met Jamie after my wife was looking for an EV. Jamie was very polite and knowledgeable, and didn't give us the hard sell. He asked what we were looking for and and gave us the keys to the cars to sit in them before being allowed to test drive our cars of choice. We decided to buy a Mégane E-Tech and the process couldn't have been smother. I also got a much better price for my part exchange than other local dealers.

It was great. From the moment you step through the door there's someone to help you.
My wife and myself bought a car from Motorpoint just a few months ago. The way we were treated was excellent, any questions we had were answered, and staff there were respectful, couldn't fault them.

Excellent service at Swansea motorpoint.
Loads of quality cars.
Staff very knowledgable and helpful.
Highly recommend this store

Great customer service, Was fast and efficient at getting the the car ownership transferred over to me.
Excellent staff that dealt with me too.
Thanks

I have changed my car many times with motopoint and
Have always found them to be the best car sales in GB

Tristan was so helpful and made buying a new car easy and stress less he went that extra mile to put our minds at rest and would recommend Motorpoint to family and friends thank you

We were told to visit Motorpoint as few people we know went there and came home satisfied and happy. The process was smooth, Joe was really helpful and professional and I can say he went above and beyond. We end up collecting the car earlier than the schedule date and tried his best to get us the appointment for collection. Thanks Joe! We will definitely come back again. 100% recommended to everyone.

Easy to find car I wanted, put deposit down to hold the car so I could view it at weekend, told if I didn't like it, deposit could be transferred to another car or, refunded if I couldn't find what I was looking for. Ryan was the staff member I dealt with, he was friendly, helpful and happh to answer any questions. He scheduled a half hour slot for test driving, whilst he viewed my part ex, Very pleased to be able to test drive it alone, as more comfortable being able to see how the car drove, features etc....

I purchased the car on finance, only regret was I hadn't noticed mileage allowance per year was 6,000 - last car purchased there had allowance of 8,000 per year, which suited me better as I commute to work and hadn't gone over the 8,000 limit but 6,000 is very low.

Other than that I'm very happy with the car, only one negative - it doesn't have a cd player like my last one, I love my music and have most of it on cd's. Can play from my phone but not a large variety like cd's

Staff are friendly & helpful welcomed at reception, had a coffee whilst I went through paperwork, showroom is roomy, light and modern. Good selection of cars, to suit all tastes.

quick to help you and a comprehensive explanation of the mechanics of different cars.

Excellent customer service

We went to see Swansea branch we came across a man called Ryan he’s been amazing the whole time we have been back and forth trying to find a new car and well he made it happen he doesn’t push u to buy a car he was amazing if u visit Swansea branch go see Ryan.

Excellent service from start to finish very helpful and made the purchase process easy

From finding my new car to collecting it, the service was great. Highly recommended

Was approached very kindly on arrival by Jodie, was brilliant from start to finish, extremely helpful and polite, would definitely recommend using motorpoint !

Second car we have baught from motorpoint and once again it was a smooth transaction .
I would definately recomend and use again.

Got a good car at a very good price. The customer service was very nice too. In short everything was made easy for me.