Motorpoint - Swansea Reviews 

Great salesman. Given time to look at cars ourselves without any pressure but able to answer questions when asked. Patient and understanding our needs.

I had a really positive experience buying my Toyota from Motorpoint Swansea. From the moment I arrived, the whole process was straightforward, relaxed and professional.
A special thank you to **Elliot Long**, who looked after me throughout the process. He was friendly, patient and very helpful, answered all my questions and made sure I understood everything before making my decision. I never felt pressured, which made the whole experience much more enjoyable.
I’m really happy with my Toyota and with the service I received from Motorpoint Swansea. I would definitely recommend them, and especially Elliot, to anyone looking for a car and wanting a smooth and stress-free experience.
Thank you, Elliot and Motorpoint Swansea! 😊

An excellent service, very friendly and efficient, making you feel comfortable and at ease at all times.
A huge range of cars to choose from and all the advice and support you could need.
Everything was dealt with in a very professional and polite manner, leaving me feeling i was in safe hands.
A first class service.

The only thing that I was rely not satisfied with is, when I went for a test drive with the suzuki swift I was told not to go onto the motorway with the car.
So I did not get the best feel for the driving experience. Know that I have got it, When going on any inclines the performance is very poor.
A bit disappointed with the car.
A car is a very personal for individuals so this time a came out with a car I am not happy with. I think that should be addressed when we are purchasing a vehicle.

Jodie was fantastic, nothing was to much trouble, very professional. Definitely use motorpoint again

The staff were extremely helpful, especially Joe who was very patient, made us feel relaxed and put no pressure on us to buy. On the day we pick up the car there was a issue with the payment process, on this occasion Kiran assisted us with the payment transfer and arranging the road tax. Thanks both!

Brilliant customer service

All went very smoothly with no problems. Only disappointment, although I can see it is difficult, was only being able to value my part exchange car on the condition presented when I went to see the new car and not how it would be presented on handover with windscreen replaced, MOT and service all done. Any how, had a good outcome as my local Vauxhall dealer gave me a good price.

Customer service with Elliott was excellent every visit he was so helpful nothing 2 much trouble and other staff was excellent and helpful in every way (pity the coffee machine wasn't working 😕

I visited Motorpoint Swansea yesterday feeling really deflated after having to return a Range Rover Sport I’d bought elsewhere. I absolutely loved the car, but unfortunately it arrived with 46 faults, so I had no choice but to send it back. I genuinely didn’t think I was going to find anything else that compared.

From the moment I arrived at Motorpoint, though, I was blown away. I couldn’t believe the number of cars they had, but more importantly, the standard, quality and presentation of them was fantastic.

We were approached by Joe Helliwell, who was friendly, polite and, most importantly, not pushy or forceful in the slightest. He simply gave us a leaflet so we could make a note of the cars and number plates we wanted to look at and left us to have a good walk around at our own pace.

After looking at lots of lovely cars, I spotted a bright blue AMG Mercedes and was absolutely blown away by it. I went to find Joe, and from that point onwards he couldn’t have been more helpful.

He guided me through the whole finance process and completely put me at ease. I was quite anxious after everything that had happened with my previous car, but Joe made the entire experience comfortable, straightforward and actually enjoyable. I genuinely enjoyed my day there!

His knowledge of the cars was excellent, and nothing was ever too much trouble. He even spent time showing my mum different cars and options that might suit her as she’s considering buying a new car too.

I honestly couldn’t have asked for a better person to deal with. Joe was knowledgeable, patient, friendly and professional throughout, without ever making us feel pressured.

The best part? I bought my gorgeous AMG Mercedes and drove it away just two hours later! The car was immaculate, and Joe even took the time to show me how everything worked and how to drive it before I left.

I’m absolutely over the moon with my new car. I would 100% recommend Motorpoint Swansea, and Joe Helliwell in particular. We will definitely be coming back, and when we do, we’ll be asking for Joe again.

Thank you for turning what had been such a disappointing car-buying experience into such a positive one.

Bought a car from motorpoint same day as purchase actually found mot and discovered it had a front engine oil leak and had had work done under the engine,bolts missing from the engine tray and this was after they had said the car had had two inspections,nervous about driving a car that had a leak we returned car to them to request a refund and was told quite bluntly NO,so going down the trading standards road now,never EVER deal with this shower.beware.

I recently bought a new SEAT Arona from Motorpoint Swansea and once again had the pleasure of dealing with Joe Helliwell.

Joe also looked after me when I bought my Mazda, so I was more than happy to go back to him when I was looking for my next car. From start to finish, Joe was friendly, helpful and professional. He made the whole process really easy and straightforward, without any pressure or hassle.

It’s great to have someone you can trust and feel comfortable dealing with, and Joe was brilliant throughout. He went above and beyond to make sure everything was sorted and that I was happy with the car.

I’m really pleased with my new SEAT Arona and would definitely recommend Joe and the team at Motorpoint Swansea. I’ll certainly be going back to Joe when I’m ready for my next car!

Great service, helpful and friendly.

It was a very straightforward transaction, firstly taken to the car and left alone to look around sit in and get a feel for it. After that went with the salesman and completed the test drive paperwork. I then took the car out for a test drive returned all good completed the paperwork paid and eventually left with the car. No pressure, very helpful and now after a few days I am more than pleased with my car!

Salesman was very helpful, from the moment I went in, to collecting my car. So far car is all good, but also feel any issues would be solved no problem.

Purchase went smoothly despite having to deal with three different salesmen before deal was completed.

Elliot was very efficient and helpful from start to finish highly recommend .

Exceptional customer service fo the second time, would recommend to everyone.

Very friendly staff and helpful, I wil definitely use Tristan again