Motorpoint - Swansea Reviews 

It was a great experience, they were helpful, friendly staff , been a good service too and honest too

What a stress free way of buying a car. Having not purchased a second hand car in years, I was not looking forward to the whole process, how wrong was I? Know nothing about cars? Hate the haggle experience? This is the place for you. To top it all Joe, who helped us was amazing.

Third car to purchase from motorpoint, always value for money. No hard sell, sales staff polite informative and very pleasant, what more do you need when buying a car

When we arrived at the dealership we were greeted by Elliott long we explained what we were looking for and he went above and beyond to find the right car for us explained everything along the way it made buying a car easy would I buy a car form Motorpoint again 110% I would

Really helpful staff, quick turnaround with part exchange

This was the third car we've bought from Motorpoint. From the moment we walked into the showroom, the staff couldn't have been more helpful.
Kiran Anthony assisted us through the whole process,From.arranging the part Exchange on our old car to sorting out the car tax online. Such a friendly, helpful, professional person.

Seamless process from start to finish. Financials agreed in principle over the phone with James in Derby, including part ex value and reservation fee (refundable if not proceed).
Visit to Swansea easy, with fantastic help from Alex and Lucas we drove away with deal completed as agreed, insurance arranged and car tax sorted.

Very helpful and informative staff, answered all my questions honestly. I was looking to purchase a hybrid for the first time, it was great to talk over the benefits and concerns.

Excellent customer service. Very easy to purchase our new vehicle and finance. Our second car from Motorpoint and won’t be our last!

Fast , efficient, knowledgeable, personal. Can’t fault the service at all ⭐️

Great customer service and great price cars.

Very good service

Easy and very helpful.
Our salesman Joe was brilliant couldn’t do enough to help and make sure everything was as we wanted. No pressure to buy even told us to go away and see if we could beat the price for the car we wanted.
Communication was very good.
Handover was fine Rhys was very helpful.
Only downside was handover took 2.5hrs even though we were booked in.
I would definitely recommend motorpoint Swansea.

Bought a car, engine seized after 34 days, Motorpoint have not helped one bit. Insurance are dragging their heels making a decision on my claim. This is noteworthy since the terms and conditions of the warranty state “We will not accept any claim where the repair has not started within 14 days of the relevant fault being reported to us.”

Warranty/ insurance people were given the necessary information to make an assessment on Wednesday 22nd April. No progress has been made to date (May 1at), despite being assured many time by Motorpoint and spectrum that a decision will be forthcoming.

I am now out of pocket too, since I have had to hire a car for a holiday before the insurance decision, meaning I wont be eligible to claim the advertised £30 a day car hire contribution.

Crucially, I have no car. I live alone in a rural area so this is catastrophic. No sign of any resolution any time soon.

Buyer beware.

Tristan the sales person was very patient with myself went through every detail. Very understanding , he should be promoted very nice man

Very helpful sales assistant couldnt do enough to help

The vehicles were in great condition although tyre sealant tool kit was missing from the BMW a cheap inadequate Temu type and quality replacement was offered . I was very dissapointed as the car was only 6 months old and not a cheap budget model I paid for a car complete with its tool inventory the staff were helpful and professional the purchase process was painless when buying We have purchased from Motorpoint previously and found the company well suited our requirements but this time the lack of a correct spare tyre repair kit and a Temu quality replacement and lack of customer service support on the issue left me very dissapointed with Motorpoint

Very efficient service from order to collection great customer service