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Motorpoint - Widnes Reviews 

1,010
TrustScore 4.5 out of 5

4.7

Derby Road, WA8 9WZ Widnes, Cheshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

My last car was bought from motorpoint and the experience was excellent again. Jake was great and sorted everything out for me. Nothing was too much trouble. They have me a great price for my car and... See more

Company replied

Rated 4 out of 5 stars

Thank for selling me my dream car ……!! My experience was excellent although I did have a bit of an issue with my previous registration documents from my old part ex car ……. I returned next day and it... See more

Company replied

Rated 5 out of 5 stars

Chris was very good at knowing what we wanted, we had a problems with one of the stores and Chris from the call centre helped us out over the phone and did all he good to help and got the car transfe... See more

Company replied

Rated 5 out of 5 stars

Everyone was very professional and answered my questions well. When a misunderstanding was brought up it was fixed. From seeing the car, to leaving with it was very smooth.

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

We’re here to make car buying easy and hassle-free. We offer award-winning customer service before and after you buy. Whatever you need, we’re here to help. We only sell nearly new cars - choose from 1,000s of cars, all of which come with warranty so peace of mind comes as standard. We have something to suit every budget and with our price promise you can be assured that nobody beats us on price. That’s a promise.

Sell us your car

Written by the company

99% of final valuations are paid on average
Visit our website to get a free valuation for your car

10.9% APR on all cars

Browse thousands of quality cars today.

Browse thousands of quality cars today.
Now is a great time to upgrade your car, with our new 10.9% APR. We're here to make your car buying journey easier - all our cars come with a warranty for added peace of mind, plus we're never beaten on price, so you can buy with the confidence that you're getting the best price.

Contact info

  • Derby Road, WA8 9WZ, Widnes, Cheshire, United Kingdom

  • 0151 3918282
Promotion box for Motorpoint - Widnes

Over 1000 new cars every week

Nobody beats us on price - that's a promise.

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,010)

5,919 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience third time I have…

Excellent experience third time I have bought a car from motopoint Jamie Benson the sales executive was excellent explained everything to me without being pushy a first class experience from when I walked through the door until I drove my new car away thank you

March 9, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We're glad you enjoyed your experience. It's great to know the sales process was excellent and straightforward. Thank you for your continued business and for sharing your positive feedback.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Great customer service

Great customer service, very helpful and polite

March 6, 2026
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Reply from Motorpoint - Widnes

We appreciate you sharing your positive experience! We're so glad our team was helpful, polite, and provided great customer service.

Thank you
Motorpoint Widnes

Rated 4 out of 5 stars

Buying and trade in experience.

Great company, Widnes branch is very local to me. Bought a lovely Juke, less than 2 years old for a decent price. Would have liked more for my trade in, but can't have it all I suppose, hence the 4 stars instead of 5.
The salesman, George was very good, as was the lad who did the paperwork the following day (forgot his name).
Would definitely recommend and would use again.

March 6, 2026
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Reply from Motorpoint - Widnes

We appreciate your feedback and are glad you're enjoying your Juke! We aim for fair trade-in values and are sorry you felt it could have been better. We're happy George provided a positive experience and we appreciate your recommendation!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Feedback

My sales executive is very professional, which made things very smooth and easy.

March 2, 2026
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Reply from Motorpoint - Widnes

We appreciate you taking the time to leave us a review! We're so glad your sales executive made things smooth and easy for you.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Excellent service and excellent staff

Excellent service. Staff are great. There were no pushy sales or pressure to buy. Third time we've bought from here and never disappointed. Highly recommended.

March 1, 2026
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Reply from Motorpoint - Widnes

We're happy to hear you consistently have a great experience with us and appreciate our staff's service. It's great to know you felt no pressure. Thanks for the recommendation!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Lewis was excellent

Lewis was excellent, not pushy and answered all my questions, I don’t have much time so it was quite painless and relatively quick… love the new car !

March 4, 2026
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Reply from Motorpoint - Widnes

We're so glad to hear that you had such a painless and relatively quick experience and that all of your questions were answered. We hope you enjoy your new car!

Thank you
Motorpoint Widnes

Rated 4 out of 5 stars

Missing parts of the car

Missing parts of the car. No reply to my Customer Care request. No return phone call yesterday from Henry at Widnes. No response to my email to original contact F Ramzan. Widnes staff fobbed me off when I called today saying I should have noticed the photos!!!
Car original equipment included a V2L cable and wheel nut covers.
If not being supplied, Motorpoint should say so in the description just like a missing key.
Not good enough considering all the cars I have purchased here, and my two daughters. Leaves a bad taste.

All resolved by Motorpoint Widnes, well done

March 2, 2026
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Reply from Motorpoint - Widnes

Hello Mr Tudor,

We appreciate your feedback and regret to hear about your concerns with your car. We are sorry for the inconvenience this has caused, especially considering your history with us. We'll investigate the missing items and communication issues you experienced. I have checked your order number but I am unable to find a customer care request, can you please forward any emails you have sent to jonathan.maher@motorpoint.co.uk and I will be happy to look into these issues for you.

Kind Regards
Motorpoint Widnes

Rated 1 out of 5 stars

Dishonest & Unwilling to help

Purchased a Ford Focus ST from here in April 2025. Have noticed paint discolouration, pealing off, my parking sensor not holding onto the bumper correctly, did a HPI check and found that the car was involved in an accident in 2022 which they failed to inform me of so the repair work was pretty much ‘bodged’. Motorpoint are now refusing to sort this issue out. I have now contacted Motor Ombudsman for their input!! Feel massively let down by motorpoint and will never been returning as a future customer.

March 5, 2026
Unprompted review
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Reply from Motorpoint - Widnes

We appreciate you bringing this to our attention. We're sorry to hear about the issues you have noticed. We complete a HPI check on all our our vehicles and no markers were showing on your vehicle. As no issues have been reported in ten months of ownership we are unable to offer any further assistance

Thank you
Motorpoint Widnes.

Rated 4 out of 5 stars

Good service and friendly staff

First time I've used Motorpoint as I've always used Ford dealers, found staff accommodating and helpful, car I liked was in Stockton and at first the price for my car was far less than quoting on line, salesman agreed car was in excellent condition, walked away and offer was improved and a deal was eventually struck. I dealt with Luke who was very helpful with any questions I had and when I picked up car his colleague who showed me the car was very good also. Had a problem with paying using card as the company don't use and I wasn't informed and had a return journey home to use on line banking, sorted and picked up car, however the experience I received was between 4 and 5 stars and would recommend using Motorpoint, my son was alongside and hopes to use Motorpoint next time, happy with car, would use again

February 26, 2026
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Reply from Motorpoint - Widnes

We're glad to hear that you found our staff accommodating and helpful. We appreciate your feedback regarding the initial price and payment issue; we'll take note of it. It's great that you're happy with your car, and we appreciate your recommendation.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Dan was great!

Dan was brilliant, really helpful and found my perfect car!

February 21, 2026
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Reply from Motorpoint - Widnes

We're happy that you found your perfect car, and that Dan was so helpful. We appreciate you taking the time to leave us feedback.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

The car buying process The motorpoint representative Lewis was…

The motorpoint representative Lewis was knowledgeable and professional and helpful throughout the buying process

March 2, 2026
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Reply from Motorpoint - Widnes

We appreciate your feedback. We're glad to hear that our representative was knowledgeable, professional, and helpful during the buying process for you.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Really good no messing around

Really good no messing around

February 25, 2026
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Reply from Motorpoint - Widnes

We're glad you enjoyed your experience. Thank you for your positive feedback; we appreciate it very much.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Lovely staff at motorpoint

Salesman was lovely- very helpful and knowledgable. There was no pressure to buy a vehicle- we were given the keys and left to have a good look on our own.

February 27, 2026
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Reply from Motorpoint - Widnes

We're happy to hear that the salesperson was helpful and knowledgeable! We appreciate that you felt comfortable and had a good experience exploring the vehicle.

Thank you
Motorpoint Widnes

Rated 3 out of 5 stars

Ok but not as good as previous purchases

Car was dirty when arrived so had to wait for it to be washed. Car wasn’t charged ready to take away so had to come back later to collect so could be charged. This is my third vehicle from motorpoint and I must say I was disappointed compared to previous visits. However, I love my new car

February 22, 2026
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Reply from Motorpoint - Widnes

We appreciate your feedback and are sorry your experience wasn't up to par with your previous visits. We'll address the issues with the car's cleanliness and charging to ensure improvements. We're glad you love your new car.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Purchased a car with part exchange

Helpful sales person , Dan Tasker. Not "pushy" at all. Polite and patient

February 20, 2026
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Reply from Motorpoint - Widnes

We appreciate your positive feedback and are so glad that our sales team provided polite, patient, and helpful service without being pushy.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Easy to deal with,very good

Easy to deal with,very good

February 21, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We appreciate your positive feedback and are so glad you had a good experience dealing with us. Thanks!

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Staff friendly and helpful not pushy at…

Staff friendly and helpful not pushy at all just eager to help. Tom and Ashley go up and beyond to help. A great experience and love the car.

February 18, 2026
Motorpoint - Widnes logo

Reply from Motorpoint - Widnes

We appreciate you taking the time to leave your feedback. We're happy to hear that our staff were friendly, helpful, and eager to assist you.

Thank you
Motorpoint Widnes

Rated 5 out of 5 stars

Very friendly and helpful staff

Very friendly and helpful staff. Good quality cars.

February 25, 2026
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Reply from Motorpoint - Widnes

We appreciate your kind words! We are so happy to hear that you found our staff friendly and helpful and that you liked our cars.

Thank you
Motorpoint Widnes

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