I got the clutch slave cylinder I ordered, so no issues there. I am disappointed by their communication tho. I never got a confirmation email, or any communication for weeks. I called and they said... See more
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The only reason I gave it a 4 star rating is because there was a long delay in the shipping do to the Caswell tank sealer being on back ordered. This is very good company to work with and the tank sea... See more
Gave it a four stars just because of how long it takes to get deliver..But overall good will purchase against.
Great price, quick ship, but no communication after order was made.
Company details
- #8 of 10 best companies in Motorcycle Parts Store
- #1 of 1 best companies in Ducati Dealer
- #9 of 10 best companies in Motorcycle Equipment and Accessories Store
Information provided by various external sources
We are stocking distributors and direct importers with over a million dollars in parts inventory. We supply many dealerships with product. We can ship the same day because we stock everything we sell. We don't rely on third party drop shipping or special orders to fulfill your orders. Many companies advertise a low price but don't have the products on hand to deliver. We fill over 95% of our orders the same day. Our website features an inventory counter to let you know what we have in stock.
Contact info
11306 Sunco Dr., 95742, Rancho Cordova, CA, United States
- motowheels.com
3.8
Great
2K reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Good people to deal with
Good communication, excellent pricing, will defintely do more business with them.
May 16, 2025
Always the right product at the right…
Always the right product at the right price
I did ask a question no one responded
I wanted to see if you had brake pads in stock for a 2024 Multistrada RS
April 22, 2025
Even though my order took a while to…
Even though my order took a while to come in, I had no trouble communicating with MotoWheels and being assured it was en route. Good customer service and responsiveness goes a long way. My first experience with MW and won't be my last. Cheers.
May 2, 2025
Still waiting for my order
Still waiting for my order . I was not given a heads up that it was on back order …. I paid extra for fast shipping as well
April 24, 2025
Had missing parts
Had missing parts, took 3 days to finally answer the phone messages went unanswered. They did send replacement part once we had conversation.
April 17, 2025
Customer service is excellent
Customer service is extremely responsive and informative. I'll start recommending as a resource for my students.
April 15, 2025
Safe and Sound!
The item I ordered had typically long lead times, so that was expected. They answered the emails I sent, to stay informed of the progress. The item eventually arrived safe and sound!
March 7, 2025
In stock items availability...
The website showed the specific Öhlins shock I wanted as 'In Stock'. I confirmed this with a follow-up phone call. I ordered online immediately, as it was in showing in stock, and my order was confirmed via email. NINE days later, I received an email stating that the shock was not in stock and that it would take 2-3 weeks to get in.
Almost a month after my order, the UPS package is now on its way. UPS Ground - they could have upgraded it to 2nd Day Air as a curtesy. Oh well.
I have to say that Susan from customer service was very polite, understanding and professional. She did what she could to get this out as soon as possible.
April 7, 2025
Always best service
April 8, 2025
I have purchased parts from Motowheels…
I have purchased parts from Motowheels in the past and have always received great service, my recent purchase of Sato Racing rear sets continued the great service I've come to expect from them.....
March 29, 2025
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