Move motorcycles Reviews 1,573

TrustScore 5 out of 5

5.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 611 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its efficiency and promptness, often noting that their motorcycles arrived in perfect condition and sometimes even earlier than expected. The staff, including the drivers, are frequently highlighted for being professional, friendly, and helpful, providing excellent communication throughout the entire process. People are very satisfied with the overall service, emphasizing the care taken with their bikes during transit and the clear updates provided at every stage. Many also commend the customer service for being responsive and going above and beyond to accommodate their needs, making the experience stress-free and highly recommendable.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the fast and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting its professionalism, efficiency, and... See more

Product

People report positive experiences with the product. Customers consistently praise the excellent condition of... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the excellent communication,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service from Move motorcycles. Bought the bike on Thursday and had it delivered Monday lunchtime. Kept me informed from the moment they received the order right through to a one hour deliv... See more

Rated 5 out of 5 stars

Fantastic service, fully informed all the way through the process. Bike looked after well and photos taken at all stages. They also brought the spare parts back too, including twin seats. I would de... See more

Rated 5 out of 5 stars

Incredibly friendly service from the get go. Texts sent to inform me of each step and what was happening next re delivery. Direct contact from the driver, Keith, and an exact delivery time on th... See more


Company details

  1. Shipping Company
  2. Courier and Delivery Service

Written by the company

Nationwide Motorcycle Transport, long distance Collection & Delivery Specialists, all makes & models, Covid compliant using PPE & social distancing. 30 years experience in the motorcycle trade.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect delivery…

Great company delivered my bike in pristine condition, very accommodating and friendly would not hesitate to use again , Mike the delivery guy was spot on an knowledgeable. Great job guys 👏

April 14, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Couldn’t ask for better service

Couldn’t ask for better service. Paid the dealer I bought my bike from for delivery and they used Move Motorcycles as their service provider. The dealer estimated that I’d have the bike within 14 days from receiving payment. I got the bike in 4 days! Mike was the driver and he was great to talk to. The van looked sweet and my bike even more so. Highly recommended! 5*!

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Phil was great

Phil, came and picked up my bike in a very professional and friendly manner. Was kept informed on all the stages of pick up. Would highly recomend this service.

April 7, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

1st class Motorcycle transport

Purchased bike Tuesday and delivered on Saturday.
The move was seamless with updates along the way. So I was aware when the bike was collected. Stored, in transit and when it was ready for delivery.
I was given the driver’s phone number so I could keep in touch and I was given a thirty minute warning of arrival.
The driver was careful, bike was covered and protected in transport and unloaded carefully.
I was very happy with the process and would be very happy to recommend this service to anyone who needs to transport their bike.

April 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The delivery driver Jason kept me informed at all stages. Very reassuring. Also prompt and professional in every way and a credit to the company.

April 1, 2026
Unprompted review
Advertisement
Advertisement
Rated 5 out of 5 stars

Perfect delivery

Perfect start to finish, promise me a delivery and it happened, even a couple off days earlier than expected... perfect company and very highly recommended

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

Delivering motorcycles Move text me to let me know my…

Move text me to let me know my motorcycle had been collected from the seller, I read the instructions sent with the text and understood the process , then I received a call from move to let me know my bike was being delivered the next day and the delivery driver’ s name and number , also given a time for delivery , the next day right on time move was at my address , the guy was great he took great care in transferring my bike from the van using the built in ramp , great service , brilliant .

April 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

5 star service!

5 star service!
Great communication
Always kept updated and even delivered on Bank holiday
Brilliant service 👏

April 6, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look