Movemybooks Reviews 

3,042
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 134 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the seamless data migration process, noting that instructions are exceptionally clear and easy to follow for setting up new software. People appreciate how quickly accounts are transferred, saving hours of manual work and completing tasks within minutes. Users consistently find the platform reliable, efficient, and well-supported by very informative emails at each stage. However, some customers also noted difficulties with customer support and certain post-conversion data issues. A few people experienced extremely slow email replies or felt unsupported when trying to resolve unexpected duplications and technical complications.

What people talk about most

User experience

Reviewers express high satisfaction regarding the user experience, highlighting how quick, straightforward,... See more

Service

Users describe positive interactions with service, highlighting a quick, efficient, and seamless data... See more

Instructions

Customers consistently note positive experiences with instructions, finding the steps very clear and easy to... See more

Customer service

Customers had ambiguous experiences with customer service, reflecting a wide range of opinions. While some... See more

Website

Consumers find website experiences to be mixed regarding data transfers. Reviewers note that the platform is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We recently moved our accounts from one provider to another and used movemybooks to do so, the process was explained fully, with easy to follow steps. we had a little glitch our end and movemybooks re... See more

Rated 5 out of 5 stars

I migrated a 4m turnover business using Movemybooks, and the process was seamless. A task what would have taken myself, weeks if not months, was all completed to a good standard within hours. Xero wer... See more

Rated 5 out of 5 stars

I have used Movemybooks from Sage to Xero data conversion and can't recommend the software highly enough. Very easy to follow instructions and fast service. I was able to start working in Xero within... See more

Rated 5 out of 5 stars

The customer support was excellent. Really helpful and quick to respond. The whole process was very well support with informative emails at each stage and finishing with a 'What to do next' email.... See more


Company details

  1. Cloud Computing Service

Written by the company

If your business is moving its accounting to either Xero, QuickBooks Online or Sage Accounting you can bring your data with you using our data conversion service. Our clever online software will do all of the work for you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(3,042)

141 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use

It was very easy to use, explained everything and described the limitations and how to fix them.

March 25, 2025
Rated 5 out of 5 stars

Simple

Simple, quick & easy to use! Moved over our chart of accounts with great accuracy. Very happy!

April 1, 2025
Rated 5 out of 5 stars

We had used move my books previously…

We had used movemybooks previously and were impressed with their service and how quickly our account was set up, this time was no different! we had 3 accounts to move and they were all completed within hours - I can't recommend them enough!

March 31, 2025
Rated 5 out of 5 stars

Super easy apart from the bank reports

Super easy apart from the bank reports, which I will now need to trawl through the last 2yrs to reconcile again. Apart from that everything else was good.

March 27, 2025
Movemybooks logo

Reply from Movemybooks

Hi Pauline

Thanks for leaving a 5* review. We do understand there's a bit of work to complete after the conversion finishes.

Our Reconciling Bank transactions post-conversion task (https://movemybooks.com/knowledge-base/xero-reconciling/) includes steps to manually reconcile 200 transactions at a time. Even with 2 years of historic transactions it hopefully won't take too long to complete when reconciling 200 at a time.

I hope this helps.

Regards
Nathan

Rated 5 out of 5 stars

Quick, easy and problem free

I was nervous about moving to a different accounting package, but using Movemybooks, made the transition quick and easy. It all went really well. Highly recommended!

March 5, 2025

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