MOYOU Reviews 

384
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products for their ease of application and impressive durability, often lasting for weeks. Many appreciate the wide variety of beautiful designs and note how the products contribute to healthier, stronger nails. The customer service is consistently highlighted as excellent, with staff being quick to resolve issues and provide helpful advice. However, some customers also noted occasional inconsistencies with product durability, experiencing issues like peeling or lifting prematurely. A few other people also felt that some product sizes were inconsistent or difficult to fit smaller nail beds. Additionally, some reviewers were not happy with customer service, citing unhelpful responses or delivery problems like lost or delayed orders.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the excellent quality and ease of application... See more

Quality

Customers had positive experiences with quality, with many praising the durability and appearance of the nail... See more

Customer service

Clients share positive opinions on customer service, with many reviewers consistently praising the excellent... See more

User experience

Users describe positive interactions with user experience, consistently praising the ease of application and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Started using these pre cured nails after retirement as more economical than having my nails done at beauticians. Although my nails are more brittle now on removal, they have grown to a nice length. I... See more

Company replied

Rated 5 out of 5 stars

I love, love, love MoYou gel strips. I used to spend a fortune on getting my nails done but since I’ve discovered MoYou, no more! I was never any good at doing my own nails, they always looked like... See more

Company replied

Rated 5 out of 5 stars

MoYou nails are incredible - I can finally have gorgeous nails whenever I want in loads of fun designs and colours. They are so easy to apply and take no time at all - faster than painting nails and w... See more

Company replied

Rated 5 out of 5 stars

There was an issue with delivery, Royal mail delivered to the wrong address. However, after explaining my dilemma, customer services contacted me and we resolved the issue within a week! I was very p... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

GEL STRIPS💅 Last For 2 WEEKS With no Nail Damage👌 Vegan & Cruelty Free🐼 Free UK Shipping✈️ New Release EVERY Friday! Use #moyoulondon to be featured 👀


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

384 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(384)

132 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent highly recommend!

Excellent highly recommend!
Love these simple to apply and look great! These last well l have tried another make similar to these but l much prefer the finish of these and they lasted longer. My nails are looking so much better than they have previously so win win! Highly recommend these from someone who was resigned to not have lovely looking nails! I went to a nail salon once and was not happy with the damage they inflicted upon my nails which l have had to grow out. These soft nail gels have really helped my nails look so much nicer and they are repairing to. On removal of these nails no damage at all! Thank you Moyou you have been my nail saviour!!

May 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, much quicker than expected. My toes are still in perfect condition over 2 weeks later, despite swimming every day. My nails havent held up quite as well, some slight lifting and one has chipped, but being on holiday this is what id expect. Overall very pleased with my purchase and will be buying more. Also got a free lamp with my first purchase!

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful nails with amazing fit and wear

Fast shipping, well packaged and each set comes with file, cuticle stick, wipe, nail glue and adhesive glue stickers.
I purchased 4 different sets, so far have worn 2 sets over 5 weeks, they have worn incredibly well.
Easy to apply, I would definitely recommend using the nails with both nail glue and adhesive stickers, this method keeps them on for longer.
I use my hands a lot, gardening, dog walking, horse riding, yoga and cooking, and so far these nails have surpassed my expectations on wear.
They can be reused as long as all glue residue is soaked and cleaned off with warm water.
Extremely happy with my purchase from Moyou, thanks guys x

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Unbelievably Amazing

I have never left a review on here but I had to as I CANT BELIEVE how amazing these are. I am rubbish at nails but these were very easy and very quick. And yes they could look better had a good nail technician done me a set of gels, but ive deffo had worse gel manicures that took longer and cost a lot more. I am very impressed

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Moyou review

Ordered several times and no issues with orders. Used both stick on gels that you cure under a lamp and the press ons. Sizing range is good. Both are easy to apply and remove. Follow instructions and your nails underneath will be fine and not damaged. Keep the gel stickers to the length of your own nails to avoid nail damage. If you want longer than your own nails use the press on nails.

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

I love MoYou gel strips

I love MoYou gel strips, I use them on my fingers and toes - they look so pretty! 🤩
I get lots of compliments, the range is great. They easily last 3 weeks on my fingers without chipping/damage and the only reason I remove them is because of my fingernails growing, not because of the gel strips 💅.
Easy to remove and no nail damage. So pleased I found MoYou! 😊

May 14, 2025
Unprompted review
Rated 5 out of 5 stars

Love them

I've been using these for almost 2 years now. I started using them as a more cost effective way to have nice salon quality nails. I find them quick and easy to apply and they last for 2-3 weeks. There are loads of different designs to choose from and I'm always getting complements on them. I now have a monthly subscription.

May 7, 2025
Unprompted review
Rated 5 out of 5 stars

Best nail experience I have ever had

I have severe eczema and skin issues and because of the amount of moisturiser and skin treatments I have to use no matter what type of nail kit I have used have never lasted for more than a few days. Dip, builder gel, gel polish, normal nail polish, acrylic etc have all lifted chipped or simply not adhered properly to my nail. These gel nail strips have all lasted over a week after application and have allowed me to grow my natural nails.

April 26, 2025
Unprompted review
Rated 5 out of 5 stars

A very pleasant surprise

A very pleasant surprise - quality is much better than alternative products I tried. “Lovely results that actually last and the only product I’ve come across that not only left my nails in good condition but allowed them to recover from damage

April 24, 2025
Unprompted review
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Rated 5 out of 5 stars

100% recommend

So I thought i would give these a try as all other nails I try just come off working days, whether they have been done by a professional or I have tried at home gel kits. My nails are also ruined after they come off. I tried the press on nails from this company, not too expensive so why not. I am very impressed they have been on for a week now with no signs of coming off and I have not been gentle with them! I've been digging in the garden, washing my car, opening drink cans. These press on nails have been through a lot in a week. I really am impressed they are still on. I wpuld really recommend these for people that also find it had for anything to stay on their nails!!

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Love them!

I've been using MoYou gel nail strips for a while now. They really are so quick and easy to apply and remove. On average a set lasts me between 2 and 3 weeks. Much less damaging to nails than other options, and lots of designs to choose from. I love them

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

I bought these as I was sick of my own nails getting ruined by salons, and looking for a more affordable way to get nice nails. Wow these are amazing! I had my first set on for 2 weeks & could have gone longer but I wanted a change- I done gardening, CrossFit, gym, cleaning, dishes and they didn’t budge! Removing them was simple and quick & my nails are perfect 👌🏽 follow the instructions carefully and you can’t go wrong

April 16, 2025
Unprompted review
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Rated 5 out of 5 stars

Very happy

Very happy with the speedy delivery of my nail selections and the uv pen and the travel bag. Found the nails very easy to apply, trim down the length, curing the nails and then filing them into shape. The nails lasted two weeks before they started to lift slightly and they still looked good. When removing them it was very easy to do with no damage to my own nails.

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great nails

Easy to follow tutorials on how to apply gel strips, which is really as easy as it looks. Lasted just over 2 weeks. Easy to remove and my nails look much healthier and ready to reapply the next amazing colour.
Quick postage service which is great.

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

I love my MoYou subscription

I love my MoYou subscription. Its really easy to set up and there's tonnes of choice for every mood and occasion.

It's such great value for money and the gels are really high quality and last at least 3 weeks. They're super easy to apply and even easier to take off with no damage whatsoever to my nails.

I am always complemented on my nails and I love getting to choose new styles every month.

I recommend to anyone!

April 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Extremely good customer service…

Extremely good customer service ,quickly and easily resolved my problem of me not ordering my free UV lamp with my nails .
As to the product, I’m a convert ! I’m trying to grow my nails but suffering all the time with breakages . These nails have protected my own nails and are long lasting too. I took my time to follow the instructions and have been rewarded with my nails lasting really well .

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

Great

The strips are really easy to use and adjust, I have had the same set on for more than a week and feel like they are keeping my natural nails protected from breakage as I am a really clumsy person.
So far the strips haven't lost their shine or colour at all which makes me really happy.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Hands & Toes

This is my second purchsse from MOYOU and have been very happy with both .Purchased 1 for nails and 1 for my toes,they are so easy to do ,lots of variety in colours and designs and they don,t damadge your own nails .

March 26, 2025
Unprompted review

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