Delighted with the quality in terms of value for money. The sizing however is my issue, I ordered XXL which would normally be a generous fit for most things I buy but after trying it on I feel I... See more
Company replied
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Review summary
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Reviews shaping this summary
Nice suits but the pics of them are made with AI - not good. The texts or stories of suits are little bit stupid. There should be only written about materials and form of blazers and pants. For exampl... See more
Company replied
Nice shirts was impressed but then read some reviews about the quality of them, time will tell and when I get mine I will judge, but ordering and everything to do with ordering was fine.
Thought your site was good, easy to navigate and some nice products. I won't know what your product is like until it arrives, I will write a review when it does.
Company details
Written by the company
At Mrbuerly, we redefine modern elegance with our luxury suiting and custom tailoring. Discover impeccably crafted jackets, precision-tailored suits, and perfectly fitted pants, each designed with sophistication and contemporary style in mind. From premium fabrics to exquisite accessories, every detail reflects our commitment to quality and refinement. Experience the art of bespoke menswear, where personalized service meets exceptional craftsmanship, ensuring a distinguished look for the discerning gentleman.
Contact info
2120 37th St, 98201, Everett, United States
- support@mrbuerly.com
- mrbuerly.com
3.6
Average
367 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 32% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Great Website... Beautiful Product
Outstanding website and beautifully designed product with quite reasonable pricing.
September 4, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you enjoyed our website and appreciate the design and value of our products. Creating distinctive styles while keeping them reasonably priced is something we care deeply about.
Your kind words mean a lot to our team. Thank you for choosing Mrbuerly, and we look forward to serving you again!
Best regards,
Mrbuerly Customer Service Team
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Buyer Beware
Buyer Beware! This company is suspect at best. I ordered a dinner jacket I needed for an event after losing most of my wardrobe in a flood. I paid extra to expedite the order. More then 24 hours later, I did not have any confirmation of ship date so I reached out to customer service. They replied 2 days later that they understood my concern and that it was "standard" shipping que but that it was marked for expedite. I told them right away that if it didn't ship next day, I would have to cancel the order because it would not arrive on time. After multiple emails over the coming days, and response emails asking for "confirmation" that I wanted to cancel, over multiple days. The last email I got, more then a week after ordering, was the order now was subject to a 50% cancelation fee because it was "in the que"! More then a week passed and it still had not shipped and no confirmation of ship date but somehow they believe they are owed a 50% cancellation fee because of their "labor" to process the order. It has not shipped and wasn't even prepared to ship yet a week after I informed them I would have to cancel the order.
August 25, 2026
Unprompted review
Reply from Mrbuerly
Dear Customer,
We’re very sorry to hear about your experience, especially given the circumstances you described and the importance of receiving your jacket in time for your event.
We understand your frustration regarding the expedited shipping, the communication surrounding your cancellation request, and the time it took to receive a clear response. This is not the experience we want our customers to have.
We would also like to clarify that cancellation fees, when applicable, are related to the production status of an order rather than whether the package has already shipped. However, we understand that the communication you received regarding this process may not have been clear, and we sincerely apologize for the confusion and frustration this caused.
We would like to review your case individually, including the expedited shipping charge, the timeline of your cancellation request, and the production status of the jacket at that time.
Please provide your order information through Trustpilot’s “Request Information” feature so that we can locate the case and work toward a fair and appropriate resolution.
Thank you for bringing this to our attention. We take feedback like this seriously and will also review how cancellation and production timelines are communicated to our customers.
Best regards,
Mrbuerly Customer Service Team
GREAT RESPONSE TIME
Responding timeing and receiving my invoice to inform me. My order was complete and successful.
September 1, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re delighted to hear that you were happy with our response time and that the communication throughout your order process was clear and helpful.
It’s wonderful to know that your order was completed successfully. Providing timely updates and attentive service is very important to us, so your feedback means a lot to our team.
Thank you for choosing Mrbuerly. We look forward to serving you again!
Best regards,
Mrbuerly Customer Service Team
This is the first time I buy something…
This is the first time I buy something from your store, I’m waiting for my order and will let you know if your item is better
September 1, 2026
Unprompted review
Reply from Mrbuerly
Thank you for choosing Mrbuerly for your first purchase! ⭐⭐⭐⭐
We truly appreciate you giving us a try. We completely understand that you’d like to receive and experience the item in person before sharing your final thoughts.
We hope your order meets — and hopefully exceeds — your expectations when it arrives. We’d love to hear what you think once you’ve had a chance to try it on!
Thank you again for your trust, and welcome to Mrbuerly!
Best regards,
Mrbuerly Customer Service Team
receiving my ordèr was very exciting …
receiving my ordèr was very exciting also my order looks just like the display that sold me thanks for the addition to my wardrobe.
August 25, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for your wonderful 5-star review! ⭐⭐⭐⭐⭐
We’re thrilled to hear how excited you were to receive your order and, most importantly, that it looked just as you expected from our website.
Knowing that your new piece has earned a place in your wardrobe means so much to us! We hope you enjoy wearing it and receive plenty of compliments along the way.
Thank you for choosing and trusting Mrbuerly. We look forward to adding more great pieces to your wardrobe in the future!
Best regards,
Mrbuerly Customer Service Team
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VERY POOR FORM
In response to my review
everything you have asked for regarding address,ttacking and timeframes all information has been given to you multiple times. I get an AI repeat response from you offering discounts for future purchases. You acknowledged that I had sent to the correct address and from my end it was all done the right way.
YOU GAVE ME THE INCORRECT RETURN ADDRESS.
I have done everything from my end that is possible and sent info as now it needs to be followed up by your company. you have NOT followed up.
Hence I'm still out of pocket for over $800 AUD.
AND ALL I GET IS THE SAME RESPONSE
15% on my next purchase
AS if I would buy from you again
Since this post I have received the reply below.
In response
Your reply is misleading and it implies that I have not given you all the information required to resolve this issue. I have forwarded postage documents and all other info multiple times and the response I continually get back is the offer of a discount and partial refund . I have told you I want a full refund from the start. I will display all correspondence on this forum if that's what it takes.
July 15, 2026
Unprompted review
Reply from Mrbuerly
Dear Customer,
We’re very sorry for the frustration this situation has caused, and we understand that another discount offer does not address the issue you are raising.
Your concern is about the returned package, the return address provided, and the lack of a clear resolution regarding the amount you have paid. We take this seriously.
We would like to review the complete history of your case, including the return instructions provided by our team, the address used for the return, the tracking information, and the current status of the parcel. If there has been an error or misunderstanding in the return process, we want to identify exactly what happened and work toward an appropriate resolution.
We also apologize that our previous responses felt repetitive and did not properly address your specific concerns. Your case deserves a clear, case-specific response rather than another promotional offer.
Please provide your order details through Trustpilot’s “Request Information” feature so we can match this review with your case and have it reviewed properly.
Thank you for bringing this to our attention. We hope to have the opportunity to resolve this matter with you.
Best regards,
Mrbuerly Customer Service Team
Reply from Mrbuerly
Thank you for sharing your experience! We’re delighted to hear that everything went smoothly. Your satisfaction means a great deal to us and encourages our team to continue providing quality products and dependable service. We look forward to serving you again!
It Favors Coofandy clothing which I…
It Favors Coofandy clothing which I like. I like your style of clothing for older men like myself (65+). The casual but classy look is excellent without having to wear a tie bc I'm retired and never want to wear a tie again. My favorites are the mock neck style.
August 28, 2026
Unprompted review
Reply from Mrbuerly
Thank you for your thoughtful review! We’re delighted that our styles appeal to you, especially the relaxed, tie-free looks and mock-neck designs. We believe great style should feel both polished and comfortable at every age. Your support means a lot to us, and we look forward to bringing you more pieces you’ll enjoy!
The styles are very appealing
The styles are very appealing. I like the looks for your fashions. They are very colorful and upbeat.
August 27, 2026
Unprompted review
Reply from Mrbuerly
Thank you for your wonderful review! We’re thrilled that you find our styles appealing, colorful, and upbeat. Creating distinctive pieces that help our customers express their personality is at the heart of what we do. We look forward to bringing you even more styles to enjoy!
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LIARS AND FRAUDS
I sent back an order because the quality was so poor and fit was bad. I was given the wrong address and paid over $100 on top of the $450 USD that I spent to send items back. I did everything as instructed.
Emails back and forth. The postage issue had to be dealt with from their end. They would not follow up. Then I was told my return had gone beyond the return date and was offered a discount on any future orders. VERY DISHONEST
DO not buy from this company
August 26, 2026
Unprompted review
Reply from Mrbuerly
We’re truly sorry to hear about the frustration and expense you experienced during the return process. While we strongly disagree with the characterization of our business as fraudulent, we take the concerns behind your review very seriously.
We would like to investigate the complete record, including the return address provided, the email correspondence, postage issue, return timeline, and tracking information. Please share your order number and return tracking details through Trustpilot’s “Request Information” feature. Once we can identify your order, our team will review the case carefully and determine an appropriate resolution based on the verified details.
We never want a customer to feel ignored or disadvantaged by unclear information, and we appreciate the opportunity to look into this properly.
I love the design of their clothes they…
I love the design of their clothes they look very elegant
August 27, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for your wonderful review! We’re delighted that you love the elegant look of our designs. Creating distinctive, stylish pieces that make our customers feel confident is at the heart of our brand. We truly appreciate your support and look forward to serving you again!
Product arrived exactly as advertised!
August 24, 2026
Unprompted review
Very easy to see what you are buying…
Very easy to see what you are buying and the process is super easy. My previous order fitted perfect,y and looks great.
August 20, 2026
Unprompted review
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Your products are priced excellent and…
Your products are priced excellent and they look really good. We’ll see how they are once I actually get my hands on it but your website is an absolute joke. It kept freezing on me. The reason I didn’t check out the first time is because website froze up and then a second time I had to start all over again before it actually let me check out
August 19, 2026
Unprompted review
I have brought from you before and the…
I have brought from you before and the size always fit my body perfectly I'm 6'3 slim and have had no problem with the fit, plus your style matches my style.
August 19, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for coming back to us! We’re really happy to hear that the fit continues to work perfectly for you and that our styles match your personal taste. Your continued support means a lot to us, and we look forward to helping you find more great pieces in the future. — Mrbuerly Team
took a few goes to click all the…
took a few goes to click all the correct boxes! my fault probably
August 16, 2026
Unprompted review
Waiting on purchase
I gave this company a 5 star rating because I found the suit I need for my husband and the right color now I'm just waiting on it to arrive and if it's what we need I will be ordering from them again. Thank You SH
August 13, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for your 5-star review and for choosing Mrbuerly! ⭐⭐⭐⭐⭐
We're so happy that you found the right suit and color for your husband. We truly appreciate your trust in us and hope he absolutely loves it when it arrives!
We look forward to hearing your thoughts once you've received the order, and we would be delighted to welcome you back again in the future.
Best regards,
Mrbuerly Customer Service Team
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Nice suits but the pics of them are…
Nice suits but the pics of them are made with AI - not good. The texts or stories of suits are little bit stupid. There should be only written about materials and form of blazers and pants. For example are trousers wide or not?
August 14, 2026
Unprompted review
Reply from Mrbuerly
Dear Customer,
Thank you very much for your thoughtful feedback and for your kind words about our suits.
We completely understand your point. When shopping for a suit online, practical information such as fabric composition, fit, trouser width, blazer cut, and other garment details is much more helpful than overly descriptive text.
Your feedback regarding our product images and descriptions is very valuable to us. We are continuously improving our website, and we will work on providing more realistic product presentation and clearer, more useful information to help customers make the right choice.
Thank you again for taking the time to share your suggestions. Feedback like yours genuinely helps us improve.
Best regards,
Mrbuerly Customer Service Team
Reply from Mrbuerly
Thank you so much for your positive feedback! We're delighted to hear that you're happy with both the quality and the fit of your suit.
Your satisfaction means a lot to us, and we truly appreciate you choosing Mrbuerly. We look forward to serving you again in the future!
Best regards,
Mrbuerly Customer Service Team
Hey this is my first order with…
Hey this is my first order with Mrbuerly so am looking forward to good impressions and hope i will like the order cuz from the looks on the internet I already approved all their clothes 100% classic and perfect 👍
July 15, 2026
Unprompted review
Reply from Mrbuerly
Thank you so much for your 5-star review and for placing your first order with Mrbuerly! ⭐⭐⭐⭐⭐
We're thrilled to hear that you love the style and classic look of our collection. We truly appreciate you giving us the opportunity to make a great first impression.
We hope your order is everything you expected when it arrives, and we can't wait to hear what you think!
Welcome to Mrbuerly, and thank you for your trust and support. 👍
Best regards,
Mrbuerly Customer Service Team
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