Mrcarbonbrush Reviews 93

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

My anti virus blocked the website as it tried to install a trojan hoarse on my computer. I had done business with them back in 2014 and all was OK but looks like it is not a host for scammers.

Rated 1 out of 5 stars

SCAMMER: AVOID AND PURSUE YOUR MONEY BACK THROUGH YOUR BANK (Cardholder’s Certification of Disputed Transaction/s) I bought carbon brushes for einhell tool. they never arrived. Sent 4 emails, sms... See more

Rated 1 out of 5 stars

Ordered brushes for my mitre saw 22/11/21 three weeks later no brushes no reply to three emails no reply to two phone calls. Have now referred this through my bank as debit card dispute they have refu... See more

Rated 1 out of 5 stars

Scammer! I ordered carbon brush set on 22/11/2020 expecting swift delivery as promised on their website. Nothing arrived. When I sent text message to chase up I received text stating that had been... See more

Company details


Contact info

1.2

Bad

TrustScore 1 out of 5

93 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

like everyone else i paid my money and…

like everyone else i paid my money and got nothing . please report this to your local trading standards as if they see this company is taking money and not sending the goods and scamming people they can take action against them and maybe put them out of business . sadly most reading these have already been scammed so the only way to stop them is to use someone like trading standard to stop them

September 19, 2024
Unprompted review
Advertisement
Rated 1 out of 5 stars

ATENTION SCAM WEB!!

ATENTION!!!!!
More 1 months waiting my parcel that supposedly they send in 3 working days, and still waiting the carbon brushes.
Line phone doesn’t exist
Mobile phone don’t answer the sms text
I think I fall in one scam :( I feel upset because I can’t do nothing.
I hope someone knows how report this scam by the law, I am Spanish and I feel useless powerless.

October 21, 2024
Unprompted review
Rated 1 out of 5 stars

Scam

I can only assume this is a scam website. Ordered 3 weeks ago and heard nothing since. I’ve tried contacting multiple times with no response.

August 28, 2024
Unprompted review
Rated 1 out of 5 stars

I placed a order with this company

I placed a order with this company, he took my money for two sets of carbon brushes and 1st class postage , he did not send parts , managed to contact him on his phone, he said he would sort it out , still did not send , and blocked my phone ,if I could give him a zero I would, under no circumstances order anything with him he is a corn artist

July 1, 2024
Unprompted review
Rated 1 out of 5 stars

A scam

A scam. The company was DISSOLVED by compulsory strike off 15/12/2015 I will be writing to Glasgow Trading Standards to investigate the company and its FAKE website

July 1, 2024
Unprompted review
Advertisement
Rated 3 out of 5 stars

brushes have now arrived and been…

brushes have now arrived and been fitted to the saw its all good now.
The time from ordering and payment seems too long considering the internet is a fast pace shopping facility.
perhaps carbon brushes could look into their supply line and make it more efficient.
thanks

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID!
Item never arrived, they didn’t reply to email or contact form on web page. It wasn’t a lot of money but that’s not the point. Luckily I got refunded through PayPal

May 2, 2024
Unprompted review
Rated 1 out of 5 stars

Look elsewhere; scam

After 2 positive reviews on Trustpilot in August, I risked ordering replacement brushes for an older Dyson vacuum cleaner. After initial emails confirming the order and then saying the items had been dispatched, after approx 10 days I sent emails asking for confirmation of dispatch but no replies whatsoever. Sorry folks, looks like it's a scam. Now off to organise a reclaim with the bank... Total order was only £11.84 but on principal I won't let them keep it. Avoid.

August 31, 2023
Unprompted review
Rated 4 out of 5 stars

Slow turnaround, but usable parts!

The communication wasn't great, and neither was the timing, but I can confirm that the company is UK-based and not a scam. They did eventually send me carbon brush replacements for the Hoover Aquamaster. The brushes were slightly too big but they were easy to sand down and use.

August 24, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Prompt service, sent me two sets to cover possible variants

Ordered a set of brushes for a somewhat old B&Q angle grinder. They listed the model which was something in itself and promptly send two sets of brushes for the price quoted for one pair to cover the possibility of two different models.
Sorry to see the previous negative reviews, reflection on previous management? I would use them again

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Very bad services

I ordered a pair of brash but I received a wrong one that unable to fit into my Triton circular saw. I sent two emails and use the online Chat to message my request for a replacement. But no reply and response at all. Very disappointed!!!

July 1, 2022
Unprompted review
Rated 1 out of 5 stars

Definitely not to be trusted

Definitely not to be trusted.
Unprofessional scam.
Not to be trusted under any circumstances.
Paid money.
Goods not received.
Will not acknowledge emails querying delivery.

March 24, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

Complete scam!

I had to put one star as it doesn't let you put none! I realize that I am in a long line of people who have ordered and received nothing! Note to self - read the reviews before ordering online next time......

February 6, 2022
Unprompted review
Rated 1 out of 5 stars

Company has clearly ceased trading

Company has clearly ceased trading - Damn shame I didn't check them out on here before ordering - annoyed with myself but they shouldn't be able to take paypal payments any more - waiting on paypal to resolve hopefully.

January 16, 2022
Unprompted review
Advertisement
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY!

DO NOT USE
Wish I had looked at these reviews before buying again from this company. I used them a few years ago and the brushes were fine. Now need another set for my benchsaw so didn't think it necessary to check the company out again. After two months and two emails, I still haven't received any goods. Will have go to PayPal for a refund. Only £11 I know but still very annoying that they can continue taking money.

January 13, 2022
Unprompted review
Rated 1 out of 5 stars

SCAMMER

no reply PayPal are pointless dont touch this seller with a barge pole he's a thief and a scammer

January 4, 2022
Unprompted review
Rated 1 out of 5 stars

Terrible Carbon Brushes did not come…

Terrible Carbon Brushes did not come contacted them by email to their website but no response, then contacted them twice through PayPal still no response raised it to a dispute with PayPal and they reimbursed me. Do not use Mr Carbon Brush goods do not turn up.

January 1, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look