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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the premium fabrics, solid construction, and stylish designs that often exceed expectations. Many people are impressed with the perfect fit and the overall sophisticated appearance of the suits, frequently receiving compliments. The ordering process is often described as straightforward, and many consumers appreciate the wide selection available. However, some customers also noted issues with the return policy, finding it unsatisfactory or difficult to navigate. A few people experienced problems with orders, including items arriving not as described, sizing discrepancies, or missing parcels. While many reviewers found customer service to be helpful and responsive, some individuals reported difficulties with communication, such as unanswered messages or slow responses, particularly when trying to resolve return or refund issues.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the excellent... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction with their orders,... See more

Return policy

Reviewers express widespread dissatisfaction with the return policy. Many customers report difficulties... See more

Based on these reviews

Rated 4 out of 5 stars

Ordered a suit for my partner and he loved it! fit perfectly so sizes were spot on on the website. The trousers ripped a few weeks after purchase but got them mended and no issues since (he's in hospi... See more

Rated 5 out of 5 stars

Amazing experience with Mr Guild! I’m really pleased with this suit — the quality is excellent and it fits perfectly. The fabric feels comfortable and looks very smart, making it ideal for formal occ... See more

Rated 5 out of 5 stars

Due to an upcoming wedding, I had a first time experience with an order at MrGuild. Since I am living in Germany, I honestly wasn't sure if the delivery would arrive in time. However, not only the pa... See more

Rated 4 out of 5 stars

I recently bought a tuxedo from Guild, and I couldn’t be happier! It arrived right on time, and the fit was spot-on — just a tiny adjustment needed for the sleeves and trousers. The tuxedo is absolute... See more


Company details

  1. Men's Clothing Store
  2. Tuxedo Shop

Written by the company

Mr Guild is a mens clothing brand founded by celebrity stylist mr Gee Beller. Mr Guild specialises in high quality three piece suits, tuxedo’s, formal wear and hand crafted footwear, made from the finest leather, that offers comfort, charisma and charm for all occasions. With our tailored trousers, blazers, double & single breasted waistcoats, we aim to cater for every man, for every occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent suit I ordered for my…

Excellent suit I ordered for my graduation a few months ago. Issues and exchanges were resolved quickly and efficiently. Suit was extremely comfortable and good quality. Members of staff reply in a timely manner via WhatsApp. Extremely happy and likely I will order again. Value of money is worth it.

December 12, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER

This is one of the worst companies I have ever dealt with and I am pretty sure most of these reviews are fake. Firstly I spent £15 to have next day delivery and the suit was not posted for days after the fact. Secondly the sizings are totally off. I ordered a 44" chest with a 34" waist but the trousers are most definitely at least a 38" waist and fall off constantly. The customer service is atrocious: the responses take days and when they come they are blunt and unhelpful. After reordering a different suit the trousers could still fit another person inside of them but it is the smallest size trouser I can order with my size chest as the website only allows you to pick from pre-allocated size combinations. I have seen reviews on here claiming that people have ordered multiple suits to try on and have been very happy which is very clearly a fake review as the company offers no returns policy and so you would never order multiple options. The company also claims to be from London but the suits are shipped out of Turkey pre-packaged. Please never order from this company.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, had a small hickup with sizing recently but this was quickly rectified with a return and replacement.

August 12, 2025
Unprompted review
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Rated 5 out of 5 stars

Great pin stripe suit

This company was great from start to finish, ordered a gorgeous pin stripe suit. The fit was stop on communication was first class couldn’t recommend them more

February 10, 2025
Unprompted review
Rated 4 out of 5 stars

Great suit

Great suit. Perfectly fit
I was a bit disappointed with the customer's WhatsApp line. But in all the great was great

August 6, 2025
Unprompted review
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Rated 3 out of 5 stars

Only complaints are the sizing…

Only complaints are the sizing recommendations are a mile off, And you can’t mix and match trouser sizes with different jackets without contacting customer service. ( there is only suggested size matches on the website)

July 25, 2025
Unprompted review
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Rated 4 out of 5 stars

Great service

Great suit. Sizes a little smaller than I’ve previously had so had to send back and get another. Customer service was exceptional throughout

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Premium Suits

I have ordered a few suits off Mr Guild, and all I can say is that the suits are amazing! I love the style and quality. They offer premium suits, without the premium prices.

August 11, 2025
Unprompted review
Rated 5 out of 5 stars

Wedding suits

Ordered 5 suits in total of various sizes,
Found the company very easy to deal with and the suits of very good quality when the order arrived!

Very happy with my experience and Will definitely be ordering again!

August 12, 2024
Unprompted review
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Rated 5 out of 5 stars

I rarely write reviews

I rarely write reviews, but this experience deserves recognition. From the moment I placed my order with Mr Guild London, I knew I was in for something special, but the suit I received exceeded every expectation. The craftsmanship is nothing short of impeccable. Every stitch, every seam, every detail speaks of precision and pride. This isn’t just a suit—it’s a statement. Tailored to perfection. The cut hugs in all the right places without feeling restrictive. It’s rare to find a ready-to-wear suit that feels bespoke, but Mr Guild has nailed it. Luxurious fabric with a subtle sheen that catches the light just enough to turn heads. The design is timeless with a modern edge—ideal for both boardroom dominance and evening elegance. My online experience was seamless from start to finish. The website is intuitive, the sizing guide is accurate, and delivery was prompt and beautifully packaged. It felt like unboxing a piece of art. Responsive, knowledgeable, and genuinely passionate about their craft. They answered my queries with care and made sure I felt confident in my purchase.
If you’re looking for a suit that commands respect and radiates sophistication, Mr Guild London is the gold standard. I’ve worn suits from top-tier brands, but this one stands out—not just for how it looks, but for how it makes you feel.

May 13, 2025
Unprompted review

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