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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting the premium fabrics, solid construction, and stylish designs that often exceed expectations. Many people are impressed with the perfect fit and the overall sophisticated appearance of the suits, frequently receiving compliments. The ordering process is often described as straightforward, and many consumers appreciate the wide selection available. However, some customers also noted issues with the return policy, finding it unsatisfactory or difficult to navigate. A few people experienced problems with orders, including items arriving not as described, sizing discrepancies, or missing parcels. While many reviewers found customer service to be helpful and responsive, some individuals reported difficulties with communication, such as unanswered messages or slow responses, particularly when trying to resolve return or refund issues.

What people talk about most

Product

Customers had positive experiences with product quality and design. Many reviewers praised the excellent... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent quality,... See more

Customer service

Clients share ambiguous opinions on customer service. Many reviewers report negative experiences, citing... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers express satisfaction with their orders,... See more

Return policy

Reviewers express widespread dissatisfaction with the return policy. Many customers report difficulties... See more

Based on these reviews

Rated 4 out of 5 stars

Ordered a suit for my partner and he loved it! fit perfectly so sizes were spot on on the website. The trousers ripped a few weeks after purchase but got them mended and no issues since (he's in hospi... See more

Rated 5 out of 5 stars

Amazing experience with Mr Guild! I’m really pleased with this suit — the quality is excellent and it fits perfectly. The fabric feels comfortable and looks very smart, making it ideal for formal occ... See more

Rated 5 out of 5 stars

Due to an upcoming wedding, I had a first time experience with an order at MrGuild. Since I am living in Germany, I honestly wasn't sure if the delivery would arrive in time. However, not only the pa... See more

Rated 4 out of 5 stars

I recently bought a tuxedo from Guild, and I couldn’t be happier! It arrived right on time, and the fit was spot-on — just a tiny adjustment needed for the sleeves and trousers. The tuxedo is absolute... See more


Company details

  1. Men's Clothing Store
  2. Tuxedo Shop

Written by the company

Mr Guild is a mens clothing brand founded by celebrity stylist mr Gee Beller. Mr Guild specialises in high quality three piece suits, tuxedo’s, formal wear and hand crafted footwear, made from the finest leather, that offers comfort, charisma and charm for all occasions. With our tailored trousers, blazers, double & single breasted waistcoats, we aim to cater for every man, for every occasion.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Highly recommend

The fit of the suit was fantastic after I submitted my measurements and the customer service was extremely reliable. I would highly recommend you to anyone looking for a new suit.

May 5, 2025
Unprompted review
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Rated 5 out of 5 stars

Great quality suits

Great quality suits! I bought my suit from here, first time buying one online but I wasn’t disappointed. Will certainly shop from here again, definitely recommend.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐ – Stylish, High-Quality Suit from MrGuild
I recently purchased two suits from MrGuild and couldn’t be happier with the result. The craftsmanship is excellent — the fabric feels premium, the stitching is clean, and the overall fit gives a really sharp, tailored look. They offer a wide range of modern, stylish designs, so it was easy to find one that matched my occasion perfectly.

The ordering process was straightforward, and when I had a sizing question, the customer service team was quick to respond and very helpful. My suit arrived on time, well-packaged, and exactly as described.

July 6, 2025
Unprompted review
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Rated 3 out of 5 stars

Good quality material

Good quality material, happy with the suit. The only negative is that it arrived in a plastic bag & not a box, had to dry clean to get the creases out.

August 11, 2025
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Rated 5 out of 5 stars

Wedding Jacket

I got a suit jacket for my wedding and it was fantastic quality, fit and service. Would strongly recommend!

July 3, 2025
Unprompted review

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