My 5 year old Dell laptop with its 8Gb of RAM was struggling with the demands of Win 11 and Task Manager showed over 80% memory usage. Reviewing Mr Memory's excellent website I quickly identified the... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
item arrived promptly, but proved to be a dud. MrMemory gave me a return number (freepost return) without quibble and a replacement item (which worked fine) was with me within two working days. Very g... See more
Company replied
I'm not particularly computer savvy, but I'm so glad I found Mr. Memory! They made what initially seemed like a very complicated process to me, of finding the right hardware, along with the right soft... See more
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I ordered a couple of 16GB DDR4 chips that didn't work the way I wanted and raised a return ticket. Zoe was very helpful and clearly walked me through the returns process. I ended up finding an altern... See more
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Company details
- Computer and Accessories Store
- Cell Phone Accessory Store
- Computer Store
- Drives and Storage Service
- Electronic Parts Supplier
Written by the company
Mr Memory has been a trusted supplier of computer memory (RAM) and storage solutions since 1994. Based in the UK, we specialise in high-quality memory and SSD upgrades for laptops, desktops, servers, and gaming systems. Our expert team, based right here in the UK, is dedicated to providing exceptional customer service, both before and after your purchase. We continuously monitor our pricing to ensure you receive the best products at the most competitive prices. To make upgrading even easier, use our ScanMyPC app for Windows to quickly and safely identify your system, then shop for guaranteed compatible upgrades with confidence.
Contact info
D3 Yeoman Gate, Yeoman Way, BN13 3QZ, Worthing, United Kingdom
- 01903 692 214
- sales@mrmemory.co.uk
- www.mrmemory.co.uk
4.9
Excellent
60K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Mr Memory
Date of reply: Wednesday 23rd September 2026 - 09:17am
Thank you for the 5 ☆ review!
Great to hear that the memory worked well!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
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Reply from Mr Memory
Date of reply: Friday 18th September 2026 - 12:55pm
Thank you for the 5 ☆ review Simon!
I am glad you liked our website and service.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Super efficient service very clear…
Super efficient service very clear tools to select required and appropriate memory required. excellent communication.
September 14, 2026
Reply from Mr Memory
Date of reply: Wednesday 16th September 2026 - 08:41am
Thank you for the 5 ☆ review!
I am so pleased you enjoyed our service.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
No quibble return and replacement
item arrived promptly, but proved to be a dud. MrMemory gave me a return number (freepost return) without quibble and a replacement item (which worked fine) was with me within two working days. Very good customer service.
August 21, 2026
Reply from Mr Memory
Date of reply: Friday 4th September 2026 - 08:44am
Thank you for the 5 ☆ review!
Sorry to hear that there was an issue with the first module but glad we could assist in getting a replacement quickly.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Quick service
Ordered over the weekend and chose Royal Mail standard delivery. They shipped it early on Monday and I received it on Wednesday. Easy install and everything working great. Recommended supplier.
August 21, 2026
Reply from Mr Memory
Date of reply: Tuesday 1st September 2026 - 08:55am
Thank you for the 5 ☆ review!
Great to hear that the installation went well.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
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Trusted vendor
Trusted vendor, ive done 2 orders with them so far. a total of 14 ram chips and it all works perfect
August 27, 2026
Reply from Mr Memory
Date of reply: Tuesday 1st September 2026 - 08:55am
Thank you for the 5 ☆ review!
Great to hear that the upgrades went well.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Super fast delivery
Super fast delivery. Securely packaged. Recommended by ChatGPT, perfect fit works as it should.
August 26, 2026
Reply from Mr Memory
Date of reply: Friday 28th August 2026 - 08:35am
Thank you for the 5 ☆ review Michael!
Great to hear that the delivery was super fast!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Reply from Mr Memory
Date of reply: Wednesday 26th August 2026 – 14:08pm
Thank you for the 5 ☆ review!
Thank you for the kind words! I'm Glad we got your iMac upgraded for you!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Kevin Payne – Chief Commercial Officer (14th Year at Mr Memory)
Always incredible service
Always incredible service - friendly, prompt, professional. Great prices and availability. Has supplied me with memory sticks for several years now. Can't recommend enough.
August 17, 2026
Unprompted review
Reply from Mr Memory
Date of reply: Wednesday 19th August 2026 – 08:55am
Thank you for the 5 ☆ review Miles and the Loyalty!
Thank you for the kind words! We do try to make it easy from start to finish!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Kevin Payne – Chief Commercial Officer (14th Year at Mr Memory)
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Excellent customer service.
July 12, 2026
Reply from Mr Memory
Date of reply: Monday 10th August 2026 - 14:12pm
Thank you for the 5 ☆ review Jas!
I am very pleased you enjoyed our customer service.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Reply from Mr Memory
Date of reply: Monday 10th August 2026 - 08:41am
Thank you for the 5 ☆ review Victoria!
Great to hear that the memory is working well.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Reply from Mr Memory
Date of reply: Monday 5th August 2026 - 09:02am
Thank you for the 5 ☆ review Shaun!
I am so pleased you enjoyed the experience with us!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Reply from Mr Memory
Date of reply: Monday 3rd August 2026 - 08:10am
Thank you for the 5 ☆ review Andrew!
I am pleased you enjoyed our service!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
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Brilliant service
Brilliant service. Product as stated. No issues at all. Great company
July 18, 2026
Reply from Mr Memory
Date of reply: Monday 27th July 2026 - 08:43am
Thank you for the 5 ☆ review Ian!
Great to hear that you enjoyed our service.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Great website and customer service
Mr Memory is my go-to site for PC upgrades. I've bought additional RAM and most recently an SSD. The site makes it very easy to find products that are compatible with your hardware and offers options which help you decide which to select based on price. I had a few issues with the SSD I purchased (now resolved and not of Mr Memory's doing) but I got a very speedy response and incredibly helpful technical assistance. I strongly recommend this company
July 21, 2026
Unprompted review
Reply from Mr Memory
Date of reply: Monday 27th July 2026 - 08:41am
Thank you for the 5 ☆ review John!
We really appreciate you recommending us!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
1st class service
Really simple to identify the memory needed, smooth sales process, and having an 'install guide' video was an unexpected bonus. Great company, highly recommended.
July 21, 2026
Unprompted review
Reply from Mr Memory
Date of reply: Wednesday 22nd July 2026 – 16:20pm
Thank you for the 5 ☆ review Gary!
Thank you for the kind words! We do try to make it easy from start to finish!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Kevin Payne – Chief Commercial Officer (14th Year at Mr Memory)
very useful but I had to go onto…
very useful but I had to go onto youtube to see how I could find the slots as they were hidden in my laptop
July 19, 2026
Reply from Mr Memory
Date of reply: Wednesday 22nd July 2026 – 16:16pm
Thank you for the review Simon!
Youtube always seems to be best to easily see how to upgrade your model if its not too obvious. I'm glad we got you upgraded!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Kevin Payne – Chief Commercial Officer (14th Year at Mr Memory)
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Simply a company who did what they said…
Simply a company who did what they said they'd do, when they said they'd do it. (And the memory is installed and working well).
June 30, 2026
Reply from Mr Memory
Date of reply: Wednesday 8th July 2026 - 08:19am
Thank you for the 5 ☆ review Rumney!
Great to hear that they are working well.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Very pleased with the Service from Mr Memory
I have used Mr Memory twice recently, for a laptop and for a High-end Gaming Desktop upgrade. On both occasions, the advice from the website on the upgrade, and then the very swift delivery after ordering was accurate and a delight. The components were modified by recommended software, and fitted correctly, and worked perfectly. Very pleased with this company.
June 26, 2026
Reply from Mr Memory
Date of reply: Wednesday 8th July 2026 - 08:18am
Thank you for the 5 ☆ review Simon!
Great to hear that the memory is working well.
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
Fast delivery.
Great website to find computer limits and type, good prices and fast delivery. Always my goto.
June 22, 2026
Reply from Mr Memory
Date of reply: Friday 26th June 2026 - 08:24am
Thank you for the 4 ☆ review!
Great to hear we are your go to memory supplier!
Behind every review is an experience that matters to us!
We have been collecting customer reviews on Trustpilot for the last 13 years, we are now also collecting reviews on Google!
Zoe Skippen - Head of Operations (14th Year at Mr Memory)
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