Mr Muck's Garden Supplies Reviews 

1,233
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 115 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting it is well-rotted, highly nutritious, and free from undesirable contaminants, making it excellent for plant growth and soil improvement. Many people appreciate the ease of ordering and the prompt, efficient delivery service, often highlighting the helpfulness of the drivers. Reviewers frequently mention the good value for money, considering the high quality of the product at a reasonable price. However, some customers also noted issues with delivery, including limited warning, pallets left in inconvenient locations, and problems with equipment. A few other people also felt that the product quality was inconsistent, with some batches containing unexpected debris or having bags that burst during transit. There were also mentions of unresponsiveness from customer service regarding order issues or complaints.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently praising the speed and efficiency of... See more

Product

Reviewers highlight positive aspects of product quality, consistently describing it as excellent, good, and... See more

Quality

Clients share positive opinions on quality, consistently describing products as excellent and of very good... See more

Order

Reviewers mention positive feedback about order, highlighting the ease and efficiency of the ordering... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting good or reasonable prices, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been very pleased with the product every time I have placed an order with Mr Muck over the past few years. It has always been well rotten (and therefore a nice consistency to work with and not... See more

Company replied

Rated 5 out of 5 stars

Busy time of year but our delivery arrived on time. Fantastic delivery driver - very helpful. The composted manure has been put in our redesigned garden and we are sure that the plants will appreciat... See more

Company replied

Rated 5 out of 5 stars

I ordered the farmyard manure and mushroom compost mix which is fine grained and well rotted. It looks as though it will vastly improve the structure of my garden soil. The consignment was expertly d... See more

Company replied

Rated 5 out of 5 stars

First time ordering from Mr Muck. Ordering was simple. Delivery very quick and goods bought were of good quality and well packaged. Would order again and recommend to gardening enthusiasts

Company replied


Company details

  1. Mulch Supplier
  2. Garden Center

Written by the company

Mr Muck’s Garden Supplies is an established family business now spanning over 3 generations of the Blair family, Which has been supplying high-quality manure, composts, and soil improvers since we established in 1996. We have grown since our early days and now have distribution centers in Yorkshire, the Midlands and Lancashire but our business still offers the same quality products and a high level of customer service with many happy repeat customers. Our products are perfect for small town gardens, allotments, stately homes & we supply many schools and local authorities throughout the UK. We cater for small orders from 10 sacks to full arctic loads carrying 2000 sacks.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 27% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.5

All reviews

(1,233)

112 reviews in the last 12 months

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Rated 4 out of 5 stars

Good price good communication and…

Good price good communication and helpful delivery person. It would be helpful if the bag was labelled with what is inside as it’s impossible to tell if I got manure or the fifty fifty mix which I ordered.

March 10, 2025
Rated 1 out of 5 stars

Two failed delivery attempts so far

Two failed delivery attempts so far. Both times waited in the whole day only to find on the first attempt they were attempting to deliver in an 18 ton truck when I’d been assured twice they would deliver in a smaller vehicle. On the second delivery attempt apparently the vehicle got a puncture and had to be towed back to the depot but no one thought to contact me to tell me. Instead I had to ring them at 5pm to see what was going on. I’ve struggled to get through to Mr Muck on the phone and they haven’t responded to my emails so I’m left thinking they’ve washed their hands of the matter (having had my money). I’m left trying to deal with the inadequate logistics company. I won’t use Mr Muck again. Too stressful. I don’t usually write reviews but felt this lack of service needed highlighting.

March 12, 2025
Rated 1 out of 5 stars

delivery was a shambles and the…

delivery was a shambles and the delivery company stated they were only paid to deliver it 100m from my house - issue raised with delivery company and Mr Muck and I was promised a call back which has never happened - I simply will use an alternative company for future business

February 17, 2025
Mr Muck's Garden Supplies  logo

Reply from Mr Muck's Garden Supplies

im sorry as we explained on the phone sometimes delivery can go wrong apologises

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