This is my second review thanking Mr Pottery. I very stupidly did not check the postcode on my order which l think FB somehow changed. This resulted in my order not being delivered. I spoke to Mike an... See more
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Review summary
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Reviews shaping this summary
Excellent company to deal with. My latest order has arrived. On time, the cereal bowls are in brilliant condition, well packed as always . Thankyou Mike your service is without fault xxx
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I chose Mr Pottery because I liked how the items were graded with what sounded like an honest explanation. This was enhanced by the option of returning and I was prepared to pay more for these featur... See more
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From order to delivery4 days, ordered on a Friday and delivered on Tuesday. Beautifully packaged and secure, and so pleased that I remembered there was someone who sold oddments of China and then find... See more
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Company details
Written by the company
We are one of the UK's leading china matching and replacement services for discontinued tableware, in china, pottery and stoneware. We deal in all makes of retired china and are specialists in Denby Pottery, Hornsea, Johnson Brothers, Poole Pottery and Royal Doulton of which we carry large stocks. If your tableware has been discontinued, then we can help to find replacements for you. We charge NO SEARCH FEE and NO REGISTRATION FEE. We ship worldwide and are often complimented on our environmentally friendly packaging and speed of shipping, ensuring no breakages door to door, whether you are next door to us in Dorset, UK or thousands of miles away in Abu Dhabi, UAE. So whether you are seeking replacement tea cups for your Adams tea set or dinner plates for your Wedgwood dinner service, check out our website to see if we have your missing pieces in stock, and if we don't, simply register to be notified when we do! We look forward to helping you complete your tableware collection.
Contact info
34 Coventry Close, BH213UP, Wimborne, United Kingdom
- 0800 772 3428
- emailus@mrpottery.co.uk
- mrpottery.co.uk
4.9
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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Was easy to order quick delivery well…
Was easy to order quick delivery well packed and the letter and order information including help was very good very pleased with order,
March 15, 2025
Reply from MrPottery
Hello Mr & Mrs Jay. Thank you for your 5* review. That's very kind. Do let us know if we can help again in the future. Best regards, The MrPottery Team.
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Denby crockery
Answered questions promptly. Items dispatched quickly. Crockery well packed.
March 17, 2025
Reply from MrPottery
Hello Terry. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Products are beautiful and perfect.
Products are beautiful and perfect.
Pitty that i had to pay taxes for delivering in the Netherlands but that is not your fault.Happy with my pepper and salt set
March 8, 2025
Reply from MrPottery
Hello again. Thank you so much for your 5* review. That's very kind. We can only sympathise re the import taxes. Unfortunatley, that's the post Brexit world we are forced live with. Please get in touch if we can help again. Best regards, The MrPottery Team.
Fabulous
Got just what I ordered, in the right state, in perfect packing and delivered accurately. What more to say except "Thanks "
March 9, 2025
Reply from MrPottery
Hello Timothy. Thank you for your 5* review. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Worth the wait!
I had taken me a long time to locate the 4 Johnson Bros Heritage dinner plates I was missing.
I recieved regular information from Mr.Pottery of what items were available. I ordered swiftly when they appeared on the list. I was delighted when they arrived. It was easy to follow the delivery process and the plates were epecially well packed for their journey to me in Norway.
February 27, 2025
Reply from MrPottery
Hello Jacqueline. Thank you for your 5* review. We are delighted we were able to source your replacement Johnson Bros dinner plates for you and get them to Norway safely for you. Please don't hesitate to get in touch if we can help you find any more pieces in the Heritage range. Best regards, The MrPottery Team.
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Reply from MrPottery
Hello Malcolm. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Deborah. Thank you for your 5* review. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service
The items were very well packaged, as described, and reasonably priced, with excellent service as usual.
March 5, 2025
Reply from MrPottery
Hello again. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Excellent experience.
Firstly, my item met my expectations. It was exactly what I wanted. Customer service was excellent. I felt that I was dealing with a great company, and that they valued my custom. I will definitely be purchasing from them in the future.
March 2, 2025
Reply from MrPottery
Hello Maeve. Thank you very much for such a lovely 5* review. That's great to hear. Do not hesitate to get in touch if we can help again. Best regards, The MrPottery Team.
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Another great experience
I love Mr. Pottery! I have ordered from them several times and have never been disappointed. I signed up to be notified when something was back in stock and was excited to receive the email. The prices were fair, the condition amazing, and the customer service stellar as always. I keep forgetting to make an update to my information & they were
very helpful in getting that corrected again. They also take great care when packaging - I know my purchases will make the international trip safely. Thank you again for such great products & service. I appreciate your whole team & look forward to ordering again in the future!
February 27, 2025
Reply from MrPottery
Hello Sophia. Thank you so much for your 5* review and taking the time to give us such wonderful feedback. That's great to hear. As always, simply get in touch when we can help again. Best regards, The MrPottery Team.
Fantastic to deal with
Fantastic to deal with, first class products at good prices. Fast service.
March 3, 2025
Reply from MrPottery
Hello Wendy. Thank you for your 5* review and kind feedback. That's very kind. Please do get in touch if we can help again. Best regards, The MrPottery Team.
Provided order in timely fashion and…
Provided order in timely fashion and packaged very well.
February 25, 2025
Reply from MrPottery
Hello Bill. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Gerry. Thank you for your 5* review. That's most kind. Do let us know if we can help again. Best regards, The MrPottery Team.
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Dish received in good condition
Dish received in good condition, as described, well-packaged and on time. Great service, very pleased.
February 19, 2025
Reply from MrPottery
Hello Gillian. Thank you for your 5* review and kind feedback. That's very kind. Please get in. touch if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Rik. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
Excellent service and the item was…
Excellent service and the item was exactly as described.
February 20, 2025
Reply from MrPottery
Hello Donna. Thank you very much for your 5* review. That's very kind. Do let us know if we can help again. Best regards, The MrPottery Team.
Very well packed and delivered on time
Very well packed and delivered on time, had the replacement items I needed.
February 15, 2025
Reply from MrPottery
Hello Alan. Thank you for your 5* review. We really appreciate it. Please do get in touch if we can help again. Best regards, The MrPottery Team.
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Reply from MrPottery
Hello Susan. Thank you so much for your 5* review. Do reach out if we can help again. Best regards, The MrPottery Team.
A great place to get replacement pots…
A great place to get replacement pots if you break them!
Fair prices, packed well and delivered quickly.
February 16, 2025
Reply from MrPottery
Hello Jon. Thank you very much for your 5* review. That's very kind. Please do let us know if we can help again. Best regards, The MrPottery Team.
Reply from MrPottery
Hello Sandra. Thank you for your 5* review. That's very kind. Please get in touch if we can help again. Best regards, The MrPottery Team.
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