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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers frequently praise the staff for being helpful, polite, and caring, often going above and beyond to assist with finding items or resolving issues. People appreciate the friendly and professional demeanor of employees, which contributes to a positive shopping experience. However, some people were dissatisfied with pricing inconsistencies, noting that items are often charged at a higher price at the till than what is displayed on the shelves. There are also occasional complaints about customer service, with some individuals reporting unhelpful or rude staff interactions, and difficulties in resolving issues or making complaints.

What people talk about most

Staff

Clients share positive opinions on staff. Many customers praise individual staff members for being helpful,... See more

Product

Reviewers highlight ambiguous aspects of product. Some consumers praise the wide selection of products,... See more

Price

Consumers find price to be ambiguous. Many reviewers report issues with inaccurate pricing, often being... See more

Service

Reviewers mention ambiguous feedback about service. While some customers experienced fantastic and brilliant... See more

Customer service

People report ambiguous experiences with customer service. While some customers praise exceptional service,... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Good selection, especially for household and seasonal . There not as cheap as an other well know discount store in Ireland and I would not spend spend a couple of euro extra on certain items than an o... See more

Company replied

Rated 5 out of 5 stars

I met an extremely helpful,polite and caring staff member today named Logan. He spent significant time trying to assist me will nil success. After we departed he continued his search of my request an... See more

Rated 5 out of 5 stars

I had a great experience with a young man named David at Mr Price Arklow. I approached him while he was on the till looking for help, and he immediately stopped what he was doing to assist me. He was... See more

Company replied

Rated 5 out of 5 stars

Nice store at Gulliver’s, did work experience there for a week in December and the Manager Walter was amazing and really nice. He encouraged me a lot which was nice, and because of him this shop is... See more

Company replied


Company details

  1. Discount Store

Written by the company

Ireland’s Largest Discount Store Chain. 100’s of new branded bargains hitting stores weekly!


Contact info

3.7

Average

TrustScore 3.5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Customer service was great

Customer service was great. Couldn’t find an item and the staff member had no issue stopping what they where doing to help me her name was Kayleigh as she had a name badge.10/10 experience

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

I would highly recommend mr.price

I would highly recommend mr.price, I was greeted by Lizzie in the shop and and she helped me around, I was completely impressed by her perfessionalsim and customer service, thank you Lizzie for making my shopping experience so easy 😃

April 30, 2025
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Rated 5 out of 5 stars

MBallinasloe Store

Was in Ballinasloe store today and needed assist a lovely girl named
Kimberly helped me out she was so kind and went over and beyond to help me out, she made my day with her kindness will definitely be looking out for her next time l'm there again.

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

I was doing some shopping at Mrprice in…

I was doing some shopping before I left for the airport at Mrprice in Ballinsloe and I was in a little distress - when a young lady called Kimberley come to assist. She was pleasant, polite, extremely helpful and professional.

She is a true credit to the company, they are lucky to have her.

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

I visited your store in ballinasloe…

I visited your store in ballinasloe today and I was greeted by a lovely lady called kim. She was kind , helpful, polite and new alot about the store and the products sold.

Thanks again Kim for your help 😀😀

April 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Great service

I visited your store in ballinasloe today I was greeted by a young lady who was very polite and very helpful kim knowledge of the store layout made my visit enjoyable and not a nightmare looking for everything

Thanks again Kimberley for your help will look out for you on my next visit

April 29, 2025
Unprompted review
Rated 5 out of 5 stars

Impressed Beyond Words! Best Packaging Ever!

I recently received my order from Mr Price and I have to say — this was hands down the best packaging I’ve ever seen!

Every single item was packed so neatly and with so much thought behind it. Nothing was squashed and everything arrived in perfect condition. I even ordered mugs, and they were so carefully wrapped and secured, not a single chip or crack. It honestly felt like someone took the time to make sure my order was cared for properly.

Big thumbs up to the team for going the extra mile. Well done MrPrice, will definitely be ordering again!

April 29, 2025
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Rated 5 out of 5 stars

Hi I was shopping last week and today…

Hi I was shopping last week and today and had a great experience Sean was so helpful and showed me around a lovely humble young lad showed me where the birthday stuff were very helpful thank you Sean For helping me I will be back thank you so much for the help

April 28, 2025
Unprompted review
Rated 5 out of 5 stars

Very good experience

I recently visited the tralee store. I was struggling to find some items I was looking for. I called a staff member called Fiona who was very helpful and polite and pointed me in the right direction. I will be sure to come back to the store again.

April 18, 2025
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Rated 4 out of 5 stars

Helpful staff

Lovely shop, great bargains.Service was quick and the staff was friendly specifically young fella called Luke, who helped me find stuff really quick

April 19, 2025
Unprompted review

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