Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... See more
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What people talk about most
Based on these reviews
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looki... See more
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I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... See more
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I did not find the package as expected and my surveillance video did not show a delivery. I quickly emailed to report it. They were concerned and continued to stay with me til I got the package. It h... See more
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Company details
Written by the company
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contact info
Netherlands
- support@mrsquilty.com
- mrsquilty.com
4.5
Excellent
533 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Subscription
I had some problems with my subscription and they helped me through it. Thank u
May 27, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Jane! Thanks for your review! We’re happy we could help you get everything sorted out.
Sometimes hiccups happen, but we’re always here to make things right.
Enjoy your subscription and happy quilting! 🧵
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Super speedy response!
I sent a quick question to the Mrs. Quilty team on a Sunday night of a holiday weekend. I received a very kind, personalized response in a couple hours! I was pleasantly surprised and am happy to be a subscriber to this wonderful company.
May 25, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Leslie! Thank you so much for your kind words! 💌
We're so glad you felt taken care of — even on a holiday weekend! We truly believe in being there for our subscribers when they need us, and it's wonderful to know that it made a difference for you.
We’re lucky to have you in the Mrs. Quilty family! 🧵💕
I love my latest box!
I love my latest box from Mrs. Quilty! I was full of beautiful, soft, high quality fabric, pretty quilting ideas, and a fantastic pair of scissors. It's the best box I have received so far!
May 15, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Allison! Yay — we’re thrilled you loved your latest box! 🎉
It sounds like this one really hit the sweet spot with beautiful fabrics and tools you’ll enjoy using.
Thank you for your enthusiasm and support — we’re so happy to be a part of your creative journey.
Can’t wait to surprise you again next month! ✂️💖
preparing to move
I cant say enough good things about every customer service interaction I have had with the Mrs Quilty team.
I am preparing to move, and because I am in Canada it is possible that my next delivery will be caught between homes. They were happy to add a temporary address and give some instruction on making the change to the new permanent address. The response to my query came in less than 15 minutes and about 5 minutes later the system was updated. One more thing of my plate and so quickly!!!!
May 24, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Leah! Wow — thank you for this glowing feedback! 💛
We know that moving can be stressful, so we’re glad we could take one thing off your plate quickly and smoothly.
Supporting our Canadian quilters (and all of our subscribers!) with care and attention is what we’re all about.
Wishing you a smooth move and many happy quilting moments in your new space! 📦🍁
They were fast very fast to respond
They were fast very fast to respond. Help me with everything. This was my 1st experience with Mrs. Quilt! Am so excited to receive my 1st monthly box!
May 23, 2025
Unprompted review
Reply from Mrs. Quilty
Hi Dee! Welcome to the Mrs. Quilty community! 🎉
We’re so excited for you to receive your first box — and even more excited that your first experience with us was a great one.
Thanks for trusting us with your quilting journey — there’s so much joy (and fabric!) ahead! 💌🧶
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Apologies
Good morning,
I received the first box with pot holder and placemat a couple of months ago. I cancelled right away and gave the comment that it wasn’t a good value. I have since watched the videos, really studied the book and have decided that not only is the box an excellent value but the idea of it is brilliant. I want to learn more about quilting and this is the way to do it. I won’t order the next box until I get through this one. It will take me a little bit. So, my apologies for my initial comment. I love the pictures in the book and the videos. I’m looking forward to getting started on the block.
Sincerely,
Kathy Ward
May 21, 2025
Unprompted review
Reply from Mrs. Quilty
Hi Kathy!
Thank you so much for this thoughtful update — it means a lot to us. 💛
We’re so happy to hear the content and videos have helped you see the value in your first box, and we can’t wait for you to dive into the block!
Take all the time you need — quilting is a journey, not a race. 🧵
We’ll be right here when you’re ready for your next project.
Happy quilting!
Customer support
Customer support was so quick to respond with a solution to my issue. Other companies need to take note. Highly recommend Mrs Quilty.
May 19, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Kimberly! Thank you so much for the glowing recommendation! ✨
We're so proud of our support team and thrilled to hear they were able to resolve things quickly for you.
Your kind words truly encourage us to keep doing our best every day.
Happy quilting, and we hope to send you more joy in a box soon!
Excellent and Fun Monthly Treat!
The fabric is quality fabric! Cute patterns and useful tools come in the shipments. Reasonably priced. Small quick projects that work great for in between the big ones. Great service!
May 19, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Terri! Thank you so much for the kind words and thoughtful feedback!
We're thrilled to hear you're enjoying the quality fabrics, fun patterns, and handy tools in your boxes. We love being your go-to for those in-between projects!
If there's anything we can do to make your experience even better and turn those 4 stars into 5, we’re all ears.
Happy stitching! 🧵😊
This is only my first box
This is only my first box. I also enrolled in the digital pattern subscription as well. I became a bit overwhelmed with all the emails and seemed to mismanage my email containing the pattern.
I contacted customer service to ask questions so I could sort everything out. They were very helpful and a quick response was appreciated.
May 16, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Cynthia! Thank you so much for your kind review—and welcome to Mrs. Quilty! 🎉
It’s completely understandable to feel a little overwhelmed at first (there’s a lot of crafty goodness to take in!), and we’re so glad our team could help clear things up quickly.
We’re here for you every step of the way, and we hope your first box is just the beginning of many joyful quilting moments! 🧵💌
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OMG they are amazing
OMG, Mrs. Quilty is AMAZING! I had a small issue with my first delivery....the box came open by the post office. I didnt know if anything was missing, so I posted the box and its contents to support and they immediately helped me and replaced the missing pieces!!! I am so excited to start my quilting experience with Mrs. Quilty! Thank you so much!
May 13, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Nancy! Thank you so much for the kind words!
We’re sorry to hear your first box arrived open, but we’re so glad our team could help right away.
Your excitement means the world to us, and we’re thrilled to be a part of your quilting journey!
Happy stitching and welcome to the Mrs. Quilty family! 🧵📦💖
Reply from Mrs. Quilty
Dear Diane! Thank you! We're so happy to hear you had a great experience with our Customer Service team.
Helping our members is truly a joy, and we’re always here if you need anything. 💌🧵
Got my first box and I am very pleased…
Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “gifts” of thread wrappers and a 6 1/2” acrylic ruler are smart notion items. I received a lightning email response (took only a minute) to a question which resolved my query. I am impressed so far…looking forward to next month’s box.
May 12, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Vicki! We're delighted you’re enjoying your first box!
From the detailed instructions and video support to the thoughtful notions—we aim to make every unboxing inspiring and fun.
And we’re thrilled we could respond quickly to your question!
Thanks for being part of the Mrs. Quilty community—we can't wait to show you what’s next! 🧵📚💫
Had lost an email with patterns in it…
Had lost an email with patterns in it that had not been saved. Yuma with Mrs Quilty was very helpful and immediately resent me all of the patterns. Excellent customer service.
May 8, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Tammy! We're so glad you reached out and found the perfect plan!
Lauren is amazing, and we’re happy she could help you find exactly what you were looking for.
Whether it’s fabric or full kits, we’re here to make your quilting experience just right.
Thanks for sticking with us! 🪡💛
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I was recently helped with my Box…
I was recently helped with my Box Subscription to Mrs Quilty. I had thought I would cancel because I only needed the fabric. Lauren told me about a different plan available that only sent fabric. Perfect! I was thrilled so I subscribed to this subscription! Thanks Lauren
May 9, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Queen! We're so glad you reached out and found the perfect plan!
Lauren is amazing, and we’re happy she could help you find exactly what you were looking for.
Whether it’s fabric or full kits, we’re here to make your quilting experience just right.
Thanks for sticking with us! 🪡💛
Mrs. Quilty surpasses
I was going to stop my subscription with Mrs. Quilty and try a different subscription. I got my first order the other day and was not impressed at all by them. I signed back up with Mrs. Quilty immediately. I can tell they care about their products they put in their boxes, and make sure we are getting great quality for the fabric. The presentation of their boxes with the colorful booklets they include surpass the other brand. I am definitely sticking with Mrs. Quilty.
May 6, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Hey! Wow, thank you!
It means a lot that you came back to us—and we’re honored to have earned your trust. We put a lot of love into every box, and it’s wonderful to hear that it shows.
Your feedback truly motivates us to keep making every delivery special.
Welcome back—we’re so happy to have you quilting with us again! 🧵🎁🌟
Quick Response
They quickly answered my questions and changed my address immediately. They were polite and efficient.
May 8, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Dianne! Thank you so much for your kind words! 😊
We’re really glad to hear our team helped you quickly with your address update.
Your satisfaction is super important to us — we’re always here if you need anything else!
I was able to stay informed daily on my…
I was able to stay informed daily on my order and the mailing process and tracking. It did take a little bit longer coming from the states coming to Canada but if I had any questions, there was always somebody there to respond properly. The material is very pretty thank you
May 7, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Karen! So happy to hear you love the material and felt supported while waiting for your order to arrive in Canada! 🇨🇦✨
Thanks for your patience with the shipping time, and for appreciating our team’s help along the way.
Hope you enjoy every stitch! 🧵💛
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Quick response time
Very quick response time to my problem. I am very happy that the problem with my damaged 1st subscription box and missing free gifts. Quick response time . Awesome
May 7, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Laura! Thank you for your lovely feedback! 🌟
We’re really glad we could quickly sort out the issue with your box and gifts.
Your happiness means a lot to us—and we’re excited to keep delivering awesome boxes your way! 🎁✨
Shipper had thrown my package out of…
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looking into it so it doesn't happen to anyone else. (Thankfully nothing happened to my package since we saw it happen we were able to get it picked up right away.)
April 24, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Pamela! Thank you for sharing this and for the 5 stars! 🌟
We really appreciate your understanding, and we’re glad your package was safe.
Please know we’re looking into this to make sure it doesn’t happen to anyone else.
So grateful for thoughtful customers like you! 💛
I have contacted customer service a few…
I have contacted customer service a few times and they have always helped me. They were professional and nice. I do have a problem with their phone not being answered. I believe that may be a time zone issue.
I love getting my boxes and patterns. Very nice fabric.
April 14, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Pam! We truly appreciate your kind words and your trust in us! 😊
Thanks for letting us know about the phone issue — you’re right, time zones can sometimes get tricky, and we’ll keep working to improve.
So happy to hear you’re loving the boxes, patterns, and fabrics! 🧵💖
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