Got my first box and I am very pleased with the detailed instructions (with pictures in a booklet), video support, patterns, and fabrics provided. The patterns are for useful items. In addition, the “... See more
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Based on these reviews
Shipper had thrown my package out of their car into our gravel driveway instead of getting out of the car and placing it by the house. I let Mrs Quilt know and they responded right away and are looki... See more
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I personally do not quilt, but my mother in law does, and she's getting up there in age. I was looking for something that would engage her and keep her busy doing something she likes. I ordered a sub... See more
Company replied
I did not find the package as expected and my surveillance video did not show a delivery. I quickly emailed to report it. They were concerned and continued to stay with me til I got the package. It h... See more
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Company details
Written by the company
Mrs. Quilty's Dream Subscription Box ✨️ Every month to surprise quilting lovers of all levels 🧶
Contact info
Netherlands
- support@mrsquilty.com
- mrsquilty.com
4.5
Excellent
533 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Very quick response!
June 20, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Annette! We appreciate that so much!
Quick and friendly support is what we strive for every day.
Thanks again! 😊
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Customer service was excellent
Customer service was excellent, polite, informative and timely! Great experience!
June 20, 2025
Unprompted review
Reply from Mrs. Quilty
Hi Julie! What a lovely message, thank you!
We’re so happy to hear your experience was positive from start to finish.
You're always welcome here! 💬💕
Customer service is excellent
Customer service is excellent. It’s hard to find good customer service, but this experience was way above my expectations.
June 19, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there! We know how rare good service can feel these days.
Thank you for recognizing our efforts.
It truly means a lot to us, and we’ll always do our best to go above and beyond for you 🌸
Customer service
Kelvin was extremely helpful. Able to alleviate anxiety over the most silliest questions. Great customer service. Mrs. Quilty is a wonderful company and would definitely recommend. I love my monthly subscription boxes and patterns.
June 17, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Hello! We’re so glad Kelvin could help ease your concerns. No question is ever too small!
Thank you for your kind recommendation and for being such a valued part of our subscription family 🧶
The best service ever!
I have been receiving Mrs Quilty's delightful monthly boxes for almost a year now. They always arrive on time, everything inside is exactly as expected - actually, better! Queries are promptly attended to , always in my favour. Mrs Quilty rates amongst my best quilting experiences.
June 18, 2025
Unprompted review
Reply from Mrs. Quilty
Hi Helen! This means the world to us. Thank you for nearly a year of support!
We’re thrilled that everything continues to meet your expectations and that our service stands out.
It’s a joy to have you quilting with us each month 💌
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The fabric is top quality and…
The fabric is top quality and reasonably priced - just wish it arrived faster! : )
The replies from the support team arrived in my inbox almost instantly after being sent, even though it's very late in the evening where I am in Texas.
June 16, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Kermit! We're thrilled to hear you love the quality and price of our fabric! 😊
Thank you for your kind words about our support team as well — we’re always here for you, no matter the hour (even Texas time 😉).
We'll continue working on improving delivery times, too!
Mrs Quilty is great!!
Mrs. Quilty is an excellent company to work with. Their service department is fast to respond and very helpful. I was missing a fat quarter piece of fabric from my last box. I notified them and within a few hours I had a replacement on the way and a return email thanking me for letting them know. Wonderful company!!
June 15, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Janet! Thank you so much! We're so glad we could get that missing fabric piece out to you quickly.
We believe that every stitch matters, and we're always happy to help however we can.
Your support truly means a lot! 🧵💜
Great for quilty newbies
Mrs. Quilty keeps you informed with shipping updates. The box is like a gift at Christmas, you can hardly wait on the next box. I have only been quilting for about a year. The book of instructions are awesome, easy to follow and helpful in many ways. It shows you a variety of options and shares many quilting tips.
The fabric patterns and colors are great.
I would recommend all quilters, especially new ones, to join with Mrs. Quilty.
June 16, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Nickie! What a beautiful message — thank you! 🌸
We’re so happy to be part of your quilting journey and honored that our boxes feel like little gifts.
Your enthusiasm is exactly what we hope to inspire in every quilter, new or seasoned.
Keep creating magic!
Quick Excellent support
I had ordered an online PDF pattern and I did not receive the file. I did not have an online account with them. That’s ok, because I emailed support and heard back right away. Once I gave her my order number she emailed the file to me. Very quick excellent support!
June 13, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Denise! Thank you for your patience and for reaching out!
We’re glad we could resolve the issue quickly and get your pattern to you.
It’s always our goal to make things right as fast as possible. Happy quilting! ✨📩
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Always quick to response and always…
Always quick to response and always follows up; very friendly and patient; resolve problems immediately
June 15, 2025
Unprompted review
Reply from Mrs. Quilty
Hey Hey! Thank you! 💕
We truly appreciate your kind words. Quick responses, patience, and follow-ups are all part of how we care for our community.
It means the world to us to know we’re delivering the support you deserve.
Cheers,
I highly recommend Mrs Quilty subscription box!
Excellent customer service and I absolutely LOVE my very first Mrs Quilty box and look forward to many more to enjoy! I highly recommend their subscription service.
June 9, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Joan! Thank you so much for your kind words and recommendation! 🌟
We're thrilled to hear that you loved your very first Mrs. Quilty box, and we can't wait to send you many more inspiring projects.
Welcome to the club—we’re so glad you’re here! 🧵💕
Pause subscription box shipment
I contacted the support team to pause my subscription box shipment for one month. The support team responded quickly to my request and promptly moved my next scheduled shipment back one month. The customer service provided by this team is exceptional.
June 10, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Barbara! We’re so happy to hear our team could help with your request so quickly! 💌
Your experience matters deeply to us, and it’s great to know we were able to make things smooth and stress-free.
Thanks for being part of the Mrs. Quilty family—we appreciate you! ✨
Very quick response on issue
Very quick response on correcting my shipping address. Very nice and thoughtful replies. Will recommend to others as customer service is a 5 star for going above and beyond!
June 9, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Kat! Thank you for the glowing feedback! 😊
We always want to make sure you feel supported, and we're glad we could resolve the shipping address issue quickly and kindly.
It means a lot to hear you'd recommend us—happy quilting! 💖
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I had a problem with my first order and…
I had a problem with my first order and Mrs. Quilty took care of it immediately after I reached out to them. So very quick and responsive. I am very impressed and can’t wait to work on my first projects. Thank you!!
June 9, 2025
Unprompted review
Reply from Mrs. Quilty
Hi Sew! We’re so glad we could make things right for you quickly! 🧷
Your excitement about your first projects is exactly what we love to see.
Thank you for giving us the chance to help—and welcome again to Mrs. Quilty! ✂️📦
My possible mistake
Sent an email about, what I thought was a problem. Immediate response from Yuma checking into my problem. I thought I had canceled my monthly subscription box by mistake, but she checked and assured me I had not. Her response and addressing my concerns were immediate. She’s awesome.
June 7, 2025
Unprompted review
Reply from Mrs. Quilty
Hi Lanette! Thank you so much for your kind words!
We’re thrilled to hear Yuma was able to quickly reassure you and make sure everything was in order.
We’re always here to help — and we’ll be sure to share your lovely feedback with Yuma! 💌
Subscription changes
Needed a few things changed on my subscription and the matter was handled with speed and accuracy. Exactly what I wanted done with the friendliest helpful service. ALWAYS the best 💜
June 7, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Theresa! We’re so glad we could make the changes smoothly for you!
Your support means the world to us, and we’re always just a message away if you need anything.
Thanks for being such a wonderful part of our community! 💜
I inquired about patterns
I inquired about patterns that I thought they were coming in my prescription box , but I got a response back within a few minutes that they were actually patterns to download, this was very helpful and they responded that I can reach out anytime I have a question about anything. This means a lot as a customer, I love this product it has beautiful fabric and instructions that are easy to follow. And the extra trinkets inside are a delight. Thank you again sincerely Charlotte
June 7, 2025
Unprompted review
Reply from Mrs. Quilty
Hello there! Thank you, Charlotte!
We’re happy to hear our team could clarify things quickly, and it’s so nice to hear you’re enjoying the fabric, instructions, and those little surprises we love including.
Never hesitate to reach out again — we’re always here for you! ✨
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Excellent customer service…
I somehow deleted a file that Mrs Quilty had sent to me. It contained all of the files I needed for my subscription box. I really don't know what happened to the file. I checked my trash, spam archive etc. They were so quick with a response and immediately fixed the problem. I am a new member and I am so impressed with their customer service!
June 5, 2025
Unprompted review
Reply from Mrs. Quilty
Hey there, Rhonda! Welcome to the Mrs. Quilty family!
We’re so happy we could get everything sorted out for you quickly.
It’s wonderful to hear you’re already feeling the love — our team is always here to help however we can 💕🧵
So far, so good!!!
So far, I've thoroughly enjoyed my Mrs. Quilty subscription. The directions are helpful to us new to quilting. The fabric is very high in quality and I've already completed my first quilt square - which turned out great!
May 27, 2025
Unprompted review
Reply from Mrs. Quilty
Dear Sarah! We’re thrilled to hear how much you’re enjoying your subscription! 😊
Starting something new can be a little daunting, so it’s great to know our directions and materials helped you feel confident, and congrats on completing your first quilt square!
We can’t wait to see what you create next.
Nice material and great instructions
Nice material and great instructions! Can't wait to get started. Customer service rocks!
May 29, 2025
Unprompted review
Reply from Mrs. Quilty
Hello Cheryl! Yay! We’re so glad the fabric and instructions hit the mark—and thank you for the kind words about our customer service 💌
Have fun getting started, and don’t hesitate to reach out if you ever need a hand along the way!
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