MSC Accident Repair Centre Reviews 

43
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I recently had my car repaired after an accident, and the service was outstanding. The quality of the work is incredible you genuinely can’t tell where the scratches or dents were. My car looks brand... See more

Company replied

Rated 5 out of 5 stars

Everything about MSC is absolutely top-notch. From their office staff to the team behind the scenes and the drivers handling courtesy car pick-ups and drop-offs – everyone is so professional and polit... See more

Company replied

Rated 5 out of 5 stars

My vehicle was damaged whilst parked , broken rear light , dented on rear panel and roof aerial damaged . MSC collected the car on Wednesday at the agreed time , by a very friendly and courteous ass... See more

Company replied

Rated 4 out of 5 stars

Would have been 5 stars if Jaguar Land Rover hadn't been so slow in providing parts, and in particular a shock absorber which came at snail's pace from Eastern Europe. Otherwise MSC were all round hel... See more

Company details

  1. Auto Body Shop

Written by the company

A FAMILY BUSINESS THAT CARES, For over 40 years MSC Accident Repair Centre have been repairing vehicles in West London. Working for all major UK Insurers we have built a reputation to deliver quality repairs to meet BS10125 accreditation. Choose MSC and your vehicle will be in safe hands. With latest repair technologies & highly qualified staff we follow correct repair methods, ensure the fitting of genuine parts and provide a repair guarantee.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

43 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(43)

18 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Phil and the team have been outstanding…

Phil and the team have been outstanding from start to finish repairing my car. The guys are excellent communicators and totally committed to the job in hand! My car proved to be a real pain but Phil and the team went above and beyond and their fantastic attention to detail and dedication ensured it came out looking better than ever. They also collected and returned my car to Birmingham and organised a courtesy car. I cant recommend these guys enough. Thank you so much!

August 12, 2023
Unprompted review
Advertisement
Rated 4 out of 5 stars

Recommended Car Repairer

Would have been 5 stars if Jaguar Land Rover hadn't been so slow in providing parts, and in particular a shock absorber which came at snail's pace from Eastern Europe. Otherwise MSC were all round helpful and professional in their dealings with me and the final product, a fully repaired car looking almost as good as new. A car repairer to be trusted.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely professional service and…

Absolutely professional service and give value to customers! My car was damaged quite badly and it was estimated for 2 weeks initially. However, MSC managed to complete the work in 1 week and all the progress was communicated in timely manner. Big thanks to Nathan and the team(sorry I forgot the name of person who came to return my car). I cannot recommend enough!

August 15, 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look