Mtech Communications Limited Reviews 

953
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 255 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff for delivering fast, smooth installations and clear, patient guidance on how to manage and use the new phone systems. People also highlight the exceptional customer service, noting that support teams are always extremely helpful, polite, and quick to resolve any technical issues. Some reviewers were not happy with the broadband speed and experienced frustrating delays when trying to resolve ongoing communication problems. A few customers also mentioned difficult encounters during the initial sales process, noting concerns about communication methods and feeling let down by specific representatives before matters were addressed.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting the exceptional and professional service... See more

Service

Consumers find service to be positive, highlighting a swift, stress-free, and professional installation... See more

User experience

Reviewers mention positive feedback about user experience, highlighting that installations are quick, smooth,... See more

Customer service

Reviewers highlight positive aspects of customer service, describing representatives as polite, professional,... See more

Product

Customers had positive experiences with product, noting that representatives thoroughly explained features... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Andy came to install our new telephones today and has trained the staff on how to use them, including installing and demonstrating the computer app. We have had this phone model previously but we did... See more

Rated 5 out of 5 stars

Andy from M Tech recently installed a new telephone handsets for our company, and he did an excellent job. He was professional, knowledgeable, and efficient throughout the process. The installation wa... See more

Company replied

Rated 5 out of 5 stars

Straight forward installation from start to finish which we could not fault at all. Andrew W was super helpful and made the process streamlined and non invasive while we were getting on with our da... See more

Rated 5 out of 5 stars

Andy Your Engineer Andy was on site today. He was extremely helpful & pleasant and patient. Nothing was too much trouble. I would have no hesitation in recommending him to carry out any fut... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. also in
  3. Business to Business Service
  4. Internet Service Provider
  5. Mobile Network Operator
  6. Telecommunications Contractor
  7. Telecommunications Equipment Supplier

About Mtech Communications Limited

Written by the company

Good Communication Made Simple


Mtech Communications are a UK based independent provider of quality telecommunications systems.

With over 20 years experience, we’re trusted to deliver by thousands of businesses nationwide because we’re experts in our field. Our values of quality, integrity and teamwork are what set us apart.

Our team do things differently - we take the time to understand you, your people and your company. No matter how big or small we can revolutionise your business’s communications.

Contact info

4.9

Excellent

TrustScore 5 out of 5

953 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(953)

240 reviews in the last 12 months

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Rated 5 out of 5 stars

Andy W

Andy W - Amazing service, quick and efficient. Very helpful. Thank you so much :)

November 10, 2026
Unprompted review
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Rated 5 out of 5 stars

A Job Well Done

Swap over and installation all went ahead as planned and despite configuration issues the engineer stuck to his task and helped our remote IT provider to solve the problems to ensure the product work correctly. Good package with all of the features we need.

November 2, 2026
Unprompted review
Rated 5 out of 5 stars

Andy W sorted everything!

Andy W visited site today and was absolutely brilliant!! He located all the problems that we have had for ages and hardwired in a screen that had been problematic for months.
Cannot fault the service. Brilliant!

October 30, 2026
Unprompted review
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Rated 5 out of 5 stars

A very friendly engineer Andrew M

A very friendly engineer Andrew M. arrived promptly for our installation appointment. Talked us through everything he was doing and we found his service to be super efficient, even after we had a little paperwork issue caused by ourselves.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

I had a great experience with Aaron at…

I had a great experience with Aaron at MTech. He was extremely professional, efficient, and helpful throughout. He handled everything promptly and made the whole process smooth and hassle-free. His friendly approach and attention to detail really stood out. Excellent service from start to finish — I would highly recommend Aaron and MTech!

October 27, 2026
Rated 5 out of 5 stars

We received excellent service from Andy…

We received excellent service from Andy W, who installed our new telephone system today. He was professional, friendly, efficient, and very helpful throughout the installation. He explained everything clearly and made sure the system was working properly before leaving.

We are very pleased with the service and the overall experience. Thank you, Andy, for your hard work and excellent customer service. Highly recommended!

October 26, 2026
Unprompted review
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Rated 5 out of 5 stars

New phone installation

Aaron installed the new phones today in our premises and did not cause any inconvenience to the running of the office. He was very helpful and knowledgeable about the installation process. He also spent time to show how the new system operated and the whole process of diverting the phones over went extremely well.

October 14, 2026

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