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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the good fabric and construction. Many people appreciate the quick and accurate delivery service, finding the ordering process online to be easy and efficient. Reviewers are very satisfied with their purchases, often noting that items fit well and are exactly what they wanted. However, some customers experienced issues with their orders, such as receiving an incomplete delivery or finding that the quality or color of an item was not up to their expectations. A few people also mentioned that a hood was too heavy for the garment's fabric.

What people talk about most

Product

Consumers find products to be of good quality and value. Many reviewers praise the excellent quality of items... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the excellent quality of items like... See more

Delivery service

Reviewers mention positive feedback about delivery service. Customers consistently praise the quick and fast... See more

Order

Users describe positive interactions with order. Customers consistently praise the ease of ordering online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased several items from Mudflower. Good and accurate delivery time. I had to return an item which was easy to do. Dealt with quickly, free returm and money swiftly returned.

Company replied

Rated 5 out of 5 stars

Order arrived quickly. Item ordered (jacket) was excellent quality. Great colour and fabric. Item was well made. It fitted well and was exactly what I wanted. The price was reasonable. I will keep loo... See more

Company replied

Rated 5 out of 5 stars

Quick delivery for a great comfortable pair of trousers. Will definitely get a second pair in a different colour. Eve.

Company replied

Rated 5 out of 5 stars

Easy to order online and delivery was quick. Excellent service. Jacket was very nice and fitted true to size. Hood is a little on the large size and faux fur good quality but is too heavy for the hood... See more

Company replied


Company details

  1. Clothing Store
  2. Online Marketplace

Written by the company

Welcome to Mudflower; the brand accessible to all. By definition, 'Mudflower' is a Lotus flower that struggles through mud to emerge beautifully and whole and we create those beautiful pieces for you. From latest trend-led pieces to everyday wardrobe staples for less. We are not just a brand, we aim to inspire confidence to our customers at affordable prices. Style is always changing and so are we. We are constantly dropping new styles, so you can have the latest fashion at all times. We offer exciting and innovative designs to our customers, the fashion they want and need. Led by a team of an extremely dedicated group of individuals who are focused on our customers needs. We aim to be continuously innovative and bring new styles that are of vibrant colours and unique prints to shoppers globally.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

232 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 1 out of 5 stars

You won’t approve my return for no good…

You won’t approve my return for no good reason

September 19, 2023
Mudflower logo

Reply from Mudflower

Dear Christine,

Your items were always eligible to return you simply didn't follow the instructions to do it. To return items to us, all you need to do is follow the instructions provided on our website or the paperwork included in the parcel. You emailed us yesterday for the first time and we replied today with the link to make the return so please kindly check your inbox.

Kind regards,
Mudflower customer support

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Rated 5 out of 5 stars

I saw a Mudflower dress at Broadstone…

I saw a Mudflower dress at Broadstone Mill in Reddish but they didn't have my size. I tried on the size above just to see how it looked and then decided to search online when I got home. I ordered the right size off their own website, free delivery and no problems whatsoever. Love the dress. I'd never heard of this company before so now I will check out their website as a matter of course.

August 14, 2023
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Rated 5 out of 5 stars

Lovely tops at affordable prices

Mud flower processed my order very quickly.
I was so pleased to get my top in the pink colour in the sale as I had already purchased the blue one at full price. Very flattering top and comfortable. Very happy with my purchases.

July 19, 2023
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Rated 5 out of 5 stars

I recently bought some tops by this…

I recently bought some tops by this brand, I have to say I love their clothes. The tops were a good size as I am normally a size 20/22 and the tops I purchased were size 18 and a very comfortable fit, I appreciate that not all the clothes woukd fit me bit am delighted with my purchases.

July 3, 2023
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