Excellent delivery and explanation For future designs please consider:- 1st. Increasing the volume/decibels of the hooter, ineffective in any town also when ear phones are worn by pede... See more
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Review summary
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Everybody from the company that we have spoken to have been very polite, professional and knowledgeable. The demonstrations by Ian were very informative and the delivery of our chosen scooter by... See more
Both Ryan and Andrew were very professional , polite and friendly. Explained everything clearly in a way I could understand. They arrived exactly on time. Couldn’t have been better. No hesitation in r... See more
We received very prompt attention after our initial enquiry. All the people we dealt with, either in person or on the phone, were friendly and helpful and paid attention to details. The two delive... See more
Company details
- Medical Equipment Supplier
- Disability Equipment Supplier
- Furniture Manufacturer
- Furniture Store
- Mobility Equipment Supplier
About Muick Sandy
Written by the company
Forget everything you know about "mobility"
Here at Muick Sandy, we believe in the power of creating a world with fewer obstacles and limits, where people have the freedom to build a better life and pursue their dreams.
Forward Thinking
We are mobility specialists on a mission to deliver the best user experience through innovation, service, and technology. Our customers are at the heart of everything we do, and we don’t settle for anything less than excellence.
At the heart of our operation lies a deep understanding of how essential personal comfort is to independence and wellbeing. We’ve dedicated ourselves to enhancing quality of life with thoughtful, customer-first solutions.
Market-Leading Innovation
Our scooters and chairs are thoughtfully engineered to meet the evolving needs of our customers. Whether it’s effortless movement or premium relaxation at home, our designs put real people first — blending intelligent technology with everyday ease.
We don’t just keep up with innovation — we help drive it forward. Our focus is always on comfort, safety, and dignity, so you can move through life with confidence and style.
Delivery and Installation Included
Every Muick Sandy purchase includes complimentary white-glove delivery. Our experienced team installs everything for you and doesn’t leave until you're completely satisfied.
Unlike others, we never outsource delivery or setup. We handle it all ourselves, ensuring every customer receives the same high level of care, precision, and attention to detail—every time.
See Our Scooters
See Our Chairs
Contact info
Suite 5 Corum, 2 Corum Office Park, Crown Way, Warmley, Bristol , BS30 8FJ, Bristol, United Kingdom
- 0800 043 2323
- customer.service@muicksandy.co.uk
- muicksandy.co.uk
4.9
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 24 hours
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Excellent service from start to finish!
All the staff have been helpful, friendly and very supportive.
Kept informed throughout the entire process and given lots of informed advice and reassurances.
July 9, 2026
Super Speedy!
Fantastic Customer Service from my first phone call. Lewis the Sales Exec was very knowledgable of the product and explained everything fully. Very supportive and empathetic. I received my scooter well within the estimated delivery time. Lee and his colleague were lovely and provided a thorough explanation. I am looking forward to using my scooter. I thoroughly recommend them.
July 7, 2026
Brilliant service
from first meeting with representative to finish, delivery & removal of our old furnature excellant.notified of time slot very good staff very professional friendlycould not ask for more, well made
beautiful material would recommend to family & friends thank you
July 9, 2026
A very happy customer
Everybody from the company that we have spoken to have been very polite, professional and knowledgeable.
The demonstrations by Ian were very informative and the delivery of our chosen scooter by Toby was on time , friendly and well demonstrated.
I believe that the choice that we have made will enhance the next few years of our lives.
i would 100% recommend Muick Sandy to any person with mobility issues
Irene Cole
July 8, 2026
they was all help full
July 9, 2026
Scooter purchase.
All representative staff were extremely helpful, pleasant and very informative about the product. A pleasure to do business with.
The scooter we purchased is of excellent quality and we are hoping for many pleasant trips, hopefully making our life easier and more pleasurable.
Delivery was on time and efficient. Staff were pleasant and very helpful.
July 8, 2026
Great service
From start to finish of finding out about easy to use scooters that can go on public transport, to having Colin come to the house to explain all the ins and outs of the scooters capabilities and actually bringing scooters along for us to see in action and to try was brilliant. We were very happy to order a scooter for my husband, we were told we would get a welcome call the following day and we did, they said we would get a call about a delivery date , and we did . Today we got a call giving us an estimated time of arrival and yes they were on time . 2 very pleasant informative guys who went through all the ins and and outs of the scooter again , to make sure we were comfortable on how to use it. would like to say well done to both of them today for all their help and information, and not forgetting their very pleasant personalities. Well done to all for brilliant service and for doing everything you said that would happen . It was a pleasure to become a customer. Thanks again Helen and Mike
July 9, 2026
Very Good Service.
I could not believe it when someone from Muick Sandy rang and told me my husbands scooter would be delivered the following day.I had only veiwed it the previous day.
That is very good dervices.
Thank you.
July 8, 2026
Product Knowledge…
Explanation of product clearly explained..
Product knowledge excellent.
July 9, 2026
Unprompted review
Nice chair looks good and delivery men…
Nice chair looks good and delivery men very good and polite, chair is very comfortable , but I think quite expensive
July 9, 2026
He was jolly good and he showed him…
He was jolly good and he showed him everything to with the scooter . Thank you . He is a very nice man
July 9, 2026
James and issac have done a great job…
James and issac have done a great job with the delivery and very helpful and I look forward to using my scooter
July 9, 2026
Unprompted review
Demonstration…
Demonstration was very good and all questions were answered clearly. Delivery driver was on time and very good
July 9, 2026
I felt that everything was explained…
I felt that everything was explained clearly. This is important to me, as I am 78 and a bit slow in absorbing information
July 2, 2026
The men that delivered my scooter were…
The men that delivered my scooter were very nice and showed me how to dismantle my scooter to enable me to put it into a car very helpful thank you.
June 30, 2026
I was very pleased with the care taken…
I was very pleased with the care taken in showing me how everything worked and in letting me have a practice ride under supervision.
July 1, 2026
Arrived on time
Arrived on time
Very professional and friendly lads
Made sure I was satisfied with everything before they left….Wayne and Lee..
July 8, 2026
Our scooter was delivered this morning…
Our scooter was delivered this morning after a call to say they were 20 minutes away. A thorough briefing and demo followed.
Great service from the off.
David Holland
July 8, 2026
Excellent delivery and explanation
Excellent delivery and explanation
For future designs please consider:-
1st. Increasing the volume/decibels of the hooter, ineffective in any town also when ear phones are worn by pedestrians.
2nd . Please could the wheels tuck in behind/alongside each other, and not be proud ? Then the scooter could collapse to a smaller unit - rather cumbersome for boot space.
Enjoyed the stability.
Will do lots of PR for MuickSandy as a user.
Gratefully
Eileen Alvis (2nd round customer)
July 1, 2026
Went to wrong address but it was soon…
Went to wrong address but it was soon sorted and delivered later on and offered me an m& s card for the trouble couldn’t ask fir more
July 7, 2026
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