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Rated 5 out of 5 stars

Highly relaxing and exactly what I need to support my menstrual cycle aches, pains, and stress. The patches help me sleep and the bath soak gave me almost instant relaxation and pain reduction. So gra... See more

Rated 5 out of 5 stars

Luxury product but more affordable than its competitors! Honestly feels so luxurious, melts away all makeup easily inc. Mascara. I've used loads of other balms from. Body shop, clinique and elemis....... See more

Rated 5 out of 5 stars

I’ve been using the cleansing balm and rice toner together for about 4 months. The balm melts off sunscreen and makeup quickly, even mascara, and rinses without leaving my skin tight. The rice toner... See more

Rated 5 out of 5 stars

I love this cleanser so much, I have been using it twice daily since last summer and have never looked back. I’m not into the new packaging though, it’s quite a garish tone of orange and doesn’t l... See more

Company replied

Company details

  1. Cosmetics Store

Written by the company

Muihood is a skincare brand rooted in Traditional Chinese Medicine. Our mission is to help people look after their skin/body through Traditional Chinese Medicine (& science-led products, whilst celebrating heritage beauty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

183 reviews

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Rated 5 out of 5 stars

Great product

Great product! My skin has reacted very well to it and is very smooth. Would highly recommend for sensitive skin types too

August 13, 2024
Unprompted review
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Reply from Muihood

Hi Eliza, We are delightful to know that our product is working so well with your skin. Thank you for your support and recommendation! - Glaiza

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Rated 5 out of 5 stars

A great cleanser that really cleans…

A great cleanser that really cleans into the pores without any harshness. I will definitely repurchase this product. I also bought the serum and look forward to trying it.

July 18, 2024
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Reply from Muihood

Hi Rachel, Thank you so much for your wonderful feedback! Hope that serum will work for you too. - Glaiza

Rated 5 out of 5 stars

The product is brilliant- been using…

The product is brilliant- been using for a while. I have mature, sensitive skin and found it perfect. I also like the fact it removed all my eye makeup and does not affect my sensitive eyes as well. Definitely recommend.

July 18, 2024
Unprompted review
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Reply from Muihood

Thank you for your wonderful review! I'm so glad to hear our product works well for your sensitive skin and removes your eye makeup without any irritation. We truly appreciate your recommendation! - Glaiza

Rated 5 out of 5 stars

OBSESSED with this cleanser

OBSESSED with this cleanser, I’ll recommend it to anyone that’ll listen. Have been using for a few years now and I love it. I have oily skin and so have historically struggled to find skincare that doesn’t fully dry me out or feel too heavy and sticky. 100/10 🩷

July 7, 2024
Unprompted review
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Reply from Muihood

Hi Chloe, Thank you so much for your awesome review! We are happy to read this kind of review and we are glad that our cleanser is staple in your skincare routine for years now! Your recommendation means a lot to us and we really appreciate your support :) - Glaiza

Rated 4 out of 5 stars

Adding to sub is confusing

Adding a product to my existing subscription was a little confusing and it left me very unclear on when the product was going to be delivered.

June 16, 2024
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Reply from Muihood

Hi Sarah, Thank you for your feedback! We apologize for any confusion you experienced while adding a product to your subscription. We're constantly striving to improve our service.

If you need further assistance or have any questions about your subscription, please don't hesitate to email us at team@muihood.co.uk. We're here to help! - Glaiza

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Rated 5 out of 5 stars

I'm totally hooked on Muihood's Tao…

I'm totally hooked on Muihood's Tao Rice Water serum, noticing the difference it's made to my skin. Love it!

June 16, 2024
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Reply from Muihood

Hi Hendessi, Thank you so much for sharing your experience with Muihood's Tao Rice Essence! We're thrilled to hear that you're loving it! - Glaiza

Rated 5 out of 5 stars

This product has been amazing

This product has been amazing, lightweight on the skin, super soft and refreshing and helped with clearing my hyperpigmentation

June 4, 2024
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Reply from Muihood

Hi Chloe, Thank you so much for your wonderful feedback and we are so glad you like it! - Glaiza

Rated 5 out of 5 stars

Prompt delivery after ordering

Prompt delivery after ordering
Love the product which has a great consistency and feels nourishing on the skin

May 3, 2024
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Reply from Muihood

Hi Debra, Thank you for your positive feedback! We're thrilled to hear that you're enjoying our product and that it arrived promptly. Looking forward to serving you again in the future! - Glaiza

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Rated 5 out of 5 stars

Pure liquid Gold

This cleanser is so deliciously fabulous it melts on my skin while massaging it in to get rid of the makeup also using the gua sha spoon I cannot wait for future products I cannot see me using any thing else for a long time . 💯% recommend.

April 5, 2024
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Reply from Muihood

Hi Nadine, Thank you so much for your glowing review! It's great to hear that it effortlessly removes makeup and leaves your skin feeling amazing. We just launched our new product Tao Rice Essence, hope you'll try it too. :) - Glaiza

Rated 5 out of 5 stars

Lovely product

Lovely product! I was a bit sceptical at the beginning but it truly is a nice cleanser. Do not expect any magical skin transformation, but since I started using this cleanser my skin feels happier and has an overall clearer look.

March 11, 2024
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Reply from Muihood

HI Bonni, Thank you so much for sharing your experience with our Muihood cleansing balm! We're delighted to hear that our cleanser has made a positive difference in your skincare routine. - Glaiza

Rated 5 out of 5 stars

Will continue to re-order… l🩷ve!

2nd pot of this and will continue to re-order. Absolutely love this product…. As does my skin. Had let last pot run out so was using alternative….. didn’t come even close to Muihood. Fantabulous product & great customer service. Highly recommend. Thank you Muihood 🙏🏻😊x

February 26, 2024
Rated 5 out of 5 stars

Really nice toner

Really quick delivery and product seems genuine. Really nice. I like the product.

February 12, 2024
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Reply from Muihood

Hi Ash, Thank you so much for your positive feedbackk.

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Rated 5 out of 5 stars

Best cleanser ever but thumbs down for new packaging

I love this cleanser so much, I have been using it twice daily since last summer and have never looked back.

I’m not into the new packaging though, it’s quite a garish tone of orange and doesn’t look as luxe as before. Subtle change but it does make a difference! Whilst my previous pots sat proudly on my bathroom shelf, the new one hides in my bathroom cabinet now.

February 15, 2024
Unprompted review
Muihood logo

Reply from Muihood

Hi Melissa, Thank you for your continued loyalty and feedback! We're delighted to hear that you've been enjoying our cleanser for so long. We value your input and will definitely take your thoughts into consideration for future updates. - Glaiza

Rated 5 out of 5 stars

Muihood Cleanser

As always beautiful product, smells divine and really helps my skin.
Packaging is nice and feels like quality. I never hesitate to recommend.

February 1, 2024
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Reply from Muihood

Thank you so much for your kind words Jacqui! We are happy to hear that you're enjoying our product and that it's making a positive difference for your skin. Your support means the world to us, and we truly appreciate you recommending our product. - Glaiza

Rated 5 out of 5 stars

Lovely product

I’ve been using it for months and I’m on a subscription. I noticed when I’d run out earlier than expected and had to use an alternate that my skin was dry and duller.
Back using the balm for a week and noticed a big difference in my skin already.
Love it!!

January 1, 2024
Unprompted review
Muihood logo

Reply from Muihood

Hi Lois, Thanks a bunch for sharing your experience with our balm! 😊 We're over the moon to hear that your skin is loving it. It's awesome that you noticed a big difference in just a week! Your support as a subscriber means the world to us, and we're here to keep your skin happy and hydrated. - Glaiza

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Rated 5 out of 5 stars

Fantastic product

Fantastic product.
Skin feels clean, nourished and soft.

January 12, 2024
Unprompted review
Muihood logo

Reply from Muihood

Hi Vanessa, Thanks a ton for the fantastic feedback! We're thrilled to hear that our product has your skin feeling clean, nourished, and soft. That's music to our ears! 😊 - Glaiza

Rated 5 out of 5 stars

Skincare staple

The cleansing balm is a staple in my routine, I’ve ordered these on subscription so that I don’t have to worry about running out. It feels like I’m in a spa and so easy and effective to use, even after a night out.

January 9, 2024
Unprompted review
Muihood logo

Reply from Muihood

Thank you so much for your glowing review Roselyn! We're delighted to be a part of your skincare journey and appreciate your loyalty with the subscription. Cheers to radiant and worry-free skincare! - Glaiza🌟✨

Rated 2 out of 5 stars

Formula change? Disappointed

I’m on my third cleansing balm and really disappointed! I bought a new jar in the Black Friday sale and the formula seems to have changed with the new packaging :( I used to love how oily and nourishing it was and the light herbal/medicinal smell. Now it seems less oily and I need to stir it with my jade spoon to try and get it to melt and not just break into smaller lumps and I struggle to glide it on my skin. It also smells artificially sweet (strangely like love hearts sweets now) so I won’t finish the jar. Really sad!

November 5, 2023
Unprompted review
Muihood logo

Reply from Muihood

Hi Nicole, firstly, thanks so much for purchasing from Muihood and restocking on the Good Chi. We recently changed our UK manufacturers to respond to customer feedback, with many wanting a more firmer balm efficacy vs soft and runny. However we made sure that the quality of our ingredients stayed the same as that’s what's most important to us. We would love to help and understand more about the cleanser you received and hope to get you enjoying the Good Chi again. We are here to support and answer any questions at team@muihood.co.uk
Thank you for your feedback!

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