mullacoonline.com Reviews 753

•

4.4

Grocery Store

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that orders arrive promptly and are well-packaged, often with ice packs to maintain freshness for perishable items. People also appreciate the high quality of the products and the ease of the online ordering process. Many consumers highlight the excellent customer service and the thoughtful inclusion of surprise gifts with their deliveries. However, some customers also noted issues with delivery, including parcels being left in inconvenient locations. A few people experienced problems with product quality, such as stale items or defrosted frozen goods upon arrival. Additionally, some reviewers mentioned a lack of communication regarding order status and tracking information, and a few reported not receiving their orders at all.

What people talk about most

Delivery service

Customers consistently report positive experiences with delivery service. Many praise the speed and... See more

Product

Clients share positive opinions on product quality and selection. Many reviewers praise the high-quality... See more

Order

Customers consistently note positive experiences with order. Many reviewers praise the ease of online... See more

Service

Users describe positive interactions with service. Customers consistently praise the superb service, often... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of... See more

Reviews shaping this summary

I am an 86 yr old, during war sugar was unavailable so Treacle was used to sweeten biscuits, I take them to Age Concern Chelmsford for other elderly people to enjoy it reminds us of long ago. So glad... See more

The online computer accepted and processed our order as it should have. The humans found the items, wrapped and addressed them diligently, as is their job. The delivery company arrived when it sa... See more

Good product, well packed and delivered in good time and my son very much appreciated the bonus Twix . He recommended I continue to purchase as Mullaco is his favourite supplier. I will buy again and... See more

Clear website, simple payment pages, timely delivery and information available always. Not to mention your gift with delivery, generating a great deal of excitement and guessing which item will be se... See more

Company details

Grocery Store

Contact info

Slaithwaite Road, WF120AA, Dewsbury, United Kingdom
01924975402
sales@mullacoonline.com
mullacoonline.com

4.4

Excellent

753 reviews

5-star

4-star

3-star

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1-star

Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Oct 8, 2024

Splendid

Perfect service

September 24, 2024

Oct 3, 2024

Great experience dealing with this seller

Fast delivery, so very well packed and a good courier (didn’t continually knock/ring thinking it would make me get there quicker!) delivery was during normal business hours too which is appreciated from a retiree!!

September 26, 2024

Oct 2, 2024

This is a scam

This is a scam, fake company with fake number which they never answer. Don't waste time on these scumbags.

September 17, 2024

Unprompted review

Sep 3, 2024

Great quality HMC meat

Great quality HMC meat. Fast delivery as well.

August 27, 2024

Sep 3, 2024

Very reliable and Quick delivery

Very reliable and Quick delivery. I'll always recommend. Thanks for your quality services.

August 26, 2024

Sep 1, 2024

I ordered

I ordered, wholemeal chapati and mutton brain, the packaging was so good, and reached in perfect condition. Also received my order well in time.

August 25, 2024

Aug 16, 2024

It is the worst company you can buy…

It is the worst company you can buy from!
Do not buy from them!
Save your money and time!
I order 2 items from them a month and 15 days ago I get them today after calling every day to ask for a refund if I don't receive my order.
Take care!

August 16, 2024

Unprompted review

Aug 9, 2024

Excellent service

July 25, 2024

Aug 8, 2024

Made order

Made order, didn't receive it, sent an email enquiring about the order, no reply, tried to call their number, no response

July 25, 2024

Aug 8, 2024

Fast and spot on

July 25, 2024

Aug 2, 2024

Always great products

Always great products, the Organic free range chicken is the best kind of poultry we ever ate, each time it cooks to perfection and stay moist even after freezing it. I do recommend anyone who want to eat chicken to get it. We are very pleased with the service too. Thanks.

July 26, 2024

Aug 2, 2024

Good stuff

Good stuff - good shipping too! If I can find my filter replacements I’m set to abandon Amazon forever! Thank you!

July 26, 2024

Aug 2, 2024

Delivery

Text before delivery keep us uptown date

July 26, 2024

Aug 1, 2024

Frozen food had defrosted during…

Frozen food had defrosted during delivery. Quick refund by Mullaco so customer service was pretty good

July 25, 2024

Aug 1, 2024

Swift delivery

Swift delivery, well packaged and with a bag of Maltesers inside - nice touch.

July 25, 2024

Jul 15, 2024

Don't buy online

Don't buy online! They won't deliver.

July 1, 2024

Unprompted review

Jul 10, 2024

Absolutely amazing and quick delivery

Absolutely amazing and quick delivery! Thank you for the chocolate gift.
Amazing quality of the products I ordered. Will be buying from here again.

June 24, 2024

Jul 3, 2024

Amazing love the chocolate the service…

Amazing love the chocolate the service and how packaged they were

June 24, 2024

Jul 1, 2024

great shop

The parcel was delivered with care and without any damaged or missing items.

June 24, 2024

Jun 27, 2024

Ordered online

Ordered online. Not received after 10 days so went to check the status and noticed the order has been cancelled without even notifying me. Very unsatisfied! Poor communication and customer service

June 18, 2024

Unprompted review

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