It is a distrusful website that doesn’t refund your money if something isn’t on stock. The materials are very low in quality and are only imitating the pictures they post on their website. I regret tr... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Do not buy anything from this place, you will not see your product or your money back. It is a scam. They are stealing money. I order a dress, supposed to get it 10-25 days later. X3 months later no... See more
Totally Fraudulent company! DO NOT USE THEM. Items (x2jumpsuits) ordered in May and never received. This transaction has been Reported and a claim is with PayPal and they are investigating this c... See more
I am disappointed with this company.DO NOT BUY from them they are a rip off - I ordered three items one of which never arrived. I received one item- had to ask about the other two , the second one w... See more
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This company is a scam
This company is a scam. I never received the item I ordered as I was told it was out of stock and would be shipped shortly. After two months, I asked for a refund and three months later, I have not received one. They are thieves.
Paid for express shipping and got…
Paid for express shipping and got nothing! An email was sent telling me to wait for 'about' 20 days!! Many items purchased were out of stock and they offered me a coupon for next time purchases! Like there's gonna be an next time! Serious ripoff.
Sweet
I am very impressed with the designs and quality i get at Mumetaz. They are one of the best. Thanks guys
This looks nice and cute
This looks nice and cute. You may not need a liner underneath it because the cloth is thick. Since this is a skater skirt, note that it is a short skirt but not a mini. Overall, this is cute. I bought this for our trip to Disney and it was perfect for what I wanted. I didn't have to have something custom made, so I saved a ton. It was also extremely cool material. It IS somewhat short, so I'd recommend wearing something under it (which I did). But I loved it.
Bad experience on returning second rate…
Bad experience on returning second rate items. Extremely poor quality and nothing like the pictures. They keep saying items not received and are refusing to refund my payment of 77.97us dollar.
This company is a absolute scam, DO NOT BUY FROM THEM.
BE WARNED.
DO NOT BUY FROM THIS COMPANY
Worst company. Clothes took 4 and 5 months to arrive. Came in 3 different packages at different times.
Sizes were shocking ! Out of 6 pieces only 1 fit, and the same garment in a different color was a different size, i.e. I ordered the same size in both coolers but one fit and one didn't.
They want me to spend more money to return the items.
I have a chain of more than 20 emails with customer service, but they don't seem to understand english.
Clothes are not at pictures, quality of fabric is terrible. You can put your finger through some of the fabrics.
I will never buy anything there
I will never buy anything there. they sold me something not accurate to the photo. I sent it back. I send 4 emails and never had an answer. Now I am trying to get my money back with pay pal.
they finally answer and propose me 10 $!!!!! when I should get more than 40 $.
I considerate that they stole my money.
bad company. not fair.
I ordered a kaftan type dress for $35
I ordered a kaftan type dress for $35
It was two weeks late arriving. Even after I cancelled the order they ignored me and sent it
It was disgusting
Nothing like the dress I ordered
The material disgusting
The whole experience a waste of time & money
In fact this is my 3rd bad China based buying experience
Yes they say return it tracked
To return it is cost £15
If you read MUMETAZ reviews it tells similar stories and returns never getting back to base camp wherever !
Lies bring told of none receipt of goods even though an illegible signature says otherwise
DONT WASTE YOUR TIME
DO NOT BUY FROM THIS COMPANY OR ANY OTHER CHINA BASED COMPANY
3rd time I’ve been robbed & misled
stick with ASOS
1000 Thanks !!!
I have ordered Casual Hoodies Long Sleeve Wool Buttom Coat.
Quality coat match price, I am very happy to get such a high quality coat, the size is very accurate,the clothes length is very suitable, the sleeve is just right.i recommend the seller.
Excellent product.
Bought my mother these beautiful "Bohemian Beaded Clip Toe Beach Flat Sandals".
She is really digging it and wears them everywhere!
Really good quality and an insane discount,
almost couldn't believe it when i saw it!
Really recommend this site.
5/5
Never received my order and still am…
Never received my order and still am waiting for my money. It has been more than 3 months now.
Lie!!!
Lie, fraud.
Do not buy.
In June I paid for the dress I never got.
Thieves.
Answering the mail to get stuck for a refund.
Hit them down!!
😡😡
This is a scam did not receive…
This is a scam did not receive merchandise or REFUND
Had the same experience as all of the…
Had the same experience as all of the other reviews with a refund. Cancelled the order on September 1st because it never was shipped after a month of ordering it and it is now October 1st and I am going round and round with them to get a $43.00 refund. Said they were too busy and too many orders to refund my money. They are a scam and I have reported them on various websites, but they need to be taken off the internet and shut down!
Bunch of CRUCKS and THIEFS who are paying people for good reviews !
CRUCKS and THIEFS - This is what I keep receiving since 3 months from the company - to reimburse my money back which you can see they have absolutely no intention in paying back !
On 08 Oct 2018, at 09:37, marguerite from Mumetaz.com
Dear customer,
MU-23177
Thanks for your reply and sincerely sorry for your inconvenience.
Sincerely sorry to tell you that we cannot refund you now cause it is not us customer service to process your refund, but we have contacted our financial department to refund you as soon as we can , please do not worry cause you have our promise that you will get your money back.
Your kindly understanding will be highly appreciated.
Have a wonderful day.
Best regards,
marguerite
Customer Service T
===========================================================================
Mumetaz Resolution Center
In any case you are not satisfied with our customer support's response, you can file a dispute by going to our Resolution Center:
Your case will be taken care of by our dispute management team in first priority.
This company is a joke
This company is a joke. I ordered four items and they looked nothing like they did in the photos. I paid for express shipping, which never happened and they insisted they couldn't refund shipping because it was already "with the shipper" or something dumb like that. So I didn't get the items in time for my vacation (would not have mattered anyway, turns out). When I get home, the package is there, delivered on September 5. Nothing fits and they all look super cheap, etc., so I start emailing to find out how to return for refund. Several days later I get a note asking me to take photos of the items. Seriously??? They don't fit. What's a photo on a hanger going to accomplish? I say no, I don't need to, they just don't fit and are in their original packages. Please tell me how to return.
....... crickets .......
So now I have one day left of the 30 day return window and I just sent maybe my fifth email asking how to return for refund. SUPER LAME.
Update: They finally got back to me and want me to "keep them as a gift to someone who may fit it." No mention of refund, but "As a compensation, we would like to offer you a $40 cash coupon. It is more convenient for you to use buy other items in our website at any time." I paid $127 and they want to give me forty dollars to buy MORE cheap stuff that doesn't look like the photos? Like THAT'S going to happen.
TERRIBLE!!
TERRIBLE!!! SCAM!
Do not buy from them. Total rip off, I received 1 item out of four that I ordered. It is a joke, looks nothing like the photo.....cheap material and look. Who knows where the other 3 items are.
They have not answered my email.....so am now going through my cc company to get a refund.
You have to pay me $ 36.94 as of June…
You have to pay me $ 36.94 as of June 17th, so you've been charging the goods I've never received.
It's time to get me the money back !!
$ 36.94 should not be such a problem for such a "successful" business.
Unacceptable delivery times & dress not as described!
I wish I'd read the reviews before buying 4 dresses! Don't buy from them...
After 5 weeks, I received 1 dress that is nothing like the dress advertised - it is polyester, not cotton; white in colour, not beige; and very poorly made.
As for the other 3 dresses who knows when they will arrive, and I am very concerned about the quality and accuracy of what was advertised. I have requested a full refund and want to cancel the order.
I hope others read the reviews before buying - they are unethical.
Don't ever order from them
Don't ever order from them. They are cheating. Shouldn't be permitted to them to advertise. They get your money and they never send the product. And if you get in contact they say they don't have it so you can order something else.
AVOID them!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







