Just wanted to highlight the amazing support I received from Shal at Mumzworld. She was incredibly helpful, patient, and genuinely went the extra mile to sort out my issue. She followed up, kept me u... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Mumzworld has been my go-to ever since I got pregnant. I am extremely satisfied with the fast delivery and the prompt support from the customer service department. I attended the Mumzworld event at T... See more
Company replied
It was so lovely. Customer service representative(Mohamed Alaa) was so helpful, solved the issue quickly. Was so professional and solution orianted, knowledgeable. It was so pleasant to finalise my sh... See more
Company replied
Absolutely amazing! Been looking for this toy for my daughter everywhere, to no avail. But found it on Mumzworld and was so happy! Very fast shipping to the UK and tracking updated all the way. Very i... See more
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Company details
Written by the company
Shop online Baby Products, best Stroller, Travel Gear, Feeding, Clothes, Toys, Car Seat, Carrier & Cot on Mumzworld, Free Delivery To Dubai, Abu Dhabi & UAE
Contact info
4.5
Excellent
905 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Raja timely and professional always…
Raja timely and professional always sending proof when order is delivered, in a clear and organized manner. Thank you Raja!
August 7, 2024
Unprompted review
Reply from Mumzworld.com
We're glad to hear our team provides such excellent service! Thank you for your kind words. Mumzworld is committed to delivering a great customer experience.
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Always fast professional service
Always fast professional service . Raja usually delivers for us and is extremely professional and well spoken
August 7, 2024
Unprompted review
Reply from Mumzworld.com
We appreciate your kind words about our service! Fast delivery and professional staff are our top priorities at Mumzworld.
Very fast delivery and very good…
Very fast delivery and very good service from Raja - he is always doing the deliveries for my order and he is very professional and does a great job in making sure I’m available to receive my order.
August 6, 2024
Unprompted review
Reply from Mumzworld.com
We appreciate you sharing your experience with us.
At Mumzworld, we are proud of our highly skilled and customer centric team. We aim to create unique and exceptional buying experiences for each customer.
Thank you for choosing Mumzworld.
Reply from Mumzworld.com
We're so glad to hear that you've had the best service experience with us! Providing outstanding customer service is a top priority for the Mumzworld team,
All good 😍👌🏻 the driver Raja is very…
All good 😍👌🏻 the driver Raja is very kind and well organized of updating me while delivery is in progress.
July 30, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for sharing you feedback with us! So glad we could make it wonderful for you at Mumzworld!
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Raja is simply an amazing driver
Raja is simply an amazing driver , he always brings my deliveries on time , no phone calls and no unnecessary whatsapp calls.
He simply deliver my mumz world packages conveniently to my doorstep !
I hope all drivers are the same
July 30, 2024
Unprompted review
Reply from Mumzworld.com
Thank you so much for the kind words! We're thrilled to hear that our team member Raja was able to provide such great assistance during your experience with Mumzworld.
Raja is very helpful and delivers on…
Raja is very helpful and delivers on time. Thank you raja!
July 30, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for the wonderful 5-star review! we're so glad to hear that you had an excellent experience with Mumzworld.
Always Accurate in time and location
Always Accurate in time and location
July 29, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for sharing you feedback with us! So glad we could make it wonderful for you at Mumzworld!
The delivery is always made by the same…
The delivery is always made by the same guy. Always grateful for him as he is very polite.
July 27, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your 5-star review! We're glad to hear your package arrived in a speedy matter. Mumzworld is committed to delivering your orders with care.
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Decline in service
I used to be a frequent customer of Mumzworld as their items are generally good quality (although they use way too much packaging). However, after their app underwent a redo a while back the experience has never been the same. The search functionality is poor, making it difficult to find what I'm looking for. Additionally, taxes are added separately at checkout, so I never know the final cost until the end, which is frustrating. One particularly bad experience involved items that never got delivered, and it took months to resolve the issue, despite the customer service previously being far superior, (perhaps it was less bot orientated then). Overall, the service has declined significantly. It used to be a much better experience, but now it seems easier and more reliable to use Amazon.
May 1, 2024
Unprompted review
Reply from Mumzworld.com
We appreciate you bringing this matter to our attention.
At Mumzworld, we ensure that we offer a superior site experience. We are committed to delivering a customized experience, accurate search results, up-to-date inventory, and great payment service.
Please provide your mobile number through this link: https://shorturl.at/abrwL, so our team can reach out to you today.
Reply from Mumzworld.com
Thank you for the wonderful 5-star review! we're so glad to hear that you had an excellent experience with Mumzworld.
On time delivery
On time delivery. Delivery man Raja gives good service.
July 27, 2024
Unprompted review
Reply from Mumzworld.com
We really appreciate your feedback on our delivery service.
It's great that you share with us that we provide outstanding service.
Thank you for choosing Mumzworld.
Reply from Mumzworld.com
We are delighted to learn about your exceptional experience! At Mumzworld, our utmost commitment lies in delivering 5-star service and ensuring swift deliveries. We express our gratitude for selecting us as your preferred choice.
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Raja was amazing with dis delivery…
Raja was amazing with dis delivery dropped it to the door thank you raja khan
July 26, 2024
Unprompted review
Reply from Mumzworld.com
We're happy to hear your feedback about your delivery experience with our executive, Raja Khan, who provided exceptional service by promptly delivering your order to your doorstep,
We greatly appreciate your kind words and look forward to serving you again.
Reply from Mumzworld.com
Thank you for dedicating your time to provide us with your feedback! We take pride in delivering world class service at Mumzworld.
Delivery was amazing
Raja was amazing with his delivery dropped it to the door thankyou
July 26, 2024
Unprompted review
Reply from Mumzworld.com
Thank you for your comment.
At Mumzworld, we make every effort to process your order as quickly as possible & ensure a positive experience for all our valued customers.
Thank you for choosing Muzmworld.
Reply from Mumzworld.com
Thank you for dedicating your time to provide us with your feedback! We take pride in delivering world-class service at Mumzworld.
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Reply from Mumzworld.com
We appreciate the 5 stars! Mumzworld's happy to be your one-stop shop for efficient service.
Polite and Delivering on time always
My favorite application for my kids stuff fast delivery and polite costumer service with raja
July 24, 2024
Unprompted review
Reply from Mumzworld.com
Perfect! Fast delivery and friendly customer service make Mumzworld a 5-star experience. Thanks for the review!
Amazing service
The customer service was wonderful and the quality of the products is absolutely fabulous!
July 24, 2024
Unprompted review
Reply from Mumzworld.com
Delighted to hear about your fantastic experience! Thank you for the 5 stars, Mumzworld is happy to help.
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