Murphy Home Reviews 

37,047
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 5,637 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, especially the delivery teams, who are noted for their efficiency and friendly demeanor. The delivery service itself is frequently highlighted for being prompt, on time, and for the careful assembly and removal of packaging, making the process hassle-free for consumers. People are also very satisfied with the high quality and appearance of the products. The company's customer service receives high praise for excellent communication from start to finish, with many appreciating the responsive and understanding approach. Reviewers frequently mention that the overall service is exceptional, making interactions pleasant and straightforward. This commitment to customer satisfaction ensures a smooth and positive experience for most people.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their friendliness, helpfulness, and... See more

Delivery service

Customers had positive experiences with delivery service, consistently praising the punctuality and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and... See more

Product

Users describe positive interactions with product, consistently expressing satisfaction with the quality and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Could not be happier with my experiences with Murphy Home, all aspects have been a learning experience on how customers should be treated. From the sales to the support and especially the delivery guy... See more

Company replied

Rated 5 out of 5 stars

Iris was very helpful and friendly when I placed an order online. Provided prompt updates and help with organising a suitable delivery date.Very happy that she also took some photos of the furniture a... See more

Company replied

Rated 5 out of 5 stars

Martin and Jamie were so pleasant and helpful. The delivery was on time. There was no mess. They removed the old 5 seater cornerpiece and delivered the new furniture in such an effective manner and... See more

Company replied

Rated 5 out of 5 stars

We purchased the Harrison bed and are very satisfied with the quality and look of the bed , very solid piece of furniture and looks stunning in our room. Paul & Bernard delivered and assembled the bed... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(37,047)

4,934 reviews in the last 12 months

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Rated 5 out of 5 stars

Martin and Jamie 👍🏻

Martin and Jamie were very polite ,efficient and punctual. 2 good guys

August 5, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

That is great to hear, thank you for leaving 5 stars! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Bernard and Paul delivered excellence!! Ihad a delivery last week from Murphy…

I had a delivery last week from Murphy Home and I couldn't be happier. Bernard and Paul sent a text the day before to let me know what time they would be calling the next day and they arrived five minutes earlier than they said. What great service! No hanging around waiting for them. They delivered the furniture, and set it up exactly where I wanted it. Took all the wrapping away with them and left my home spotless. Couldn't ask for better. Thx so much Bernard and Paul.

July 29, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review Ann. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Excellent experience

Tadhg John and Harry delivered and assembled a bed. Arrived within the allocated time slot, worked very quickly and were very courteous. Excellent service experience.

August 5, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving great feedback for our team! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Delivery was on time

Delivery was on time, safely removed from the vehicle to the property and expertly wrapped for additional safety. Martin and Jamie also courteous and professional throughout.

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Quick and easy

Tadhg, John and Harry did a great job - got the furniture up the stairs nice, safe and quick! Great service and lovely bunch!

August 5, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars for our team Thomas! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Tadhg John harry

Tadhg John harry

Thanks for the bed lads great work

August 5, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for 5 stars Sinead! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

The customer service was exceptional

The customer service was exceptional. I dealt with Tina and she could not have been more helpful and accommodating assisting me getting my order. The delivery guys were so helpful too. I love the bed we got. Will definitely order off them again!

July 21, 2026
Murphy Home logo

Reply from Murphy Home

Thank you for leaving such positive feedback for our team Aoife! We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Barry and Aaron were on time

Barry and Aaron were on time, efficient and polite.

Thanks

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Five stars

I never leave reviews but the outstanding customer service I received from Murphy home deserves it. Iris in web sales went above and beyond taking photos and a video of the table in store to answer all the questions I had. It was like buying it in store rather than an online sale. Delivery was prompt and the boys were fantastic and assembled the table for us and removed all the packaging. I will definitely shop with them again and have told everyone about the amazing customer service that is unfortunately missing from lots of business in today’s world . Well done to all at Murphy home . Danielle

July 28, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

We’re so happy to hear that you had such a good experience shopping with us, and we hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Ordered a few things from Murphy…

Ordered a few things from Murphy Furniture. The furniture is beautiful, well crafted and a very fair price. The woman over the phone for organising shipping was pleasant and was very prompt to organise the shipping dates. Thanks to Wes and Tony for delivering the furniture, gave me a text the night before to let me know when they will be there. They arrived the time and set up the furniture pieces for me

July 2, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us Nathan. We’re delighted to hear that you found our team, products and service satisfactory. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Very pleasant experience shopping for beds

I can an excellent experience shopping in Michael Murphy's furniture shop. I was looking for new bed and mattress. Louise, the sales assistant was extremely helpful and knowledgeable about the range of mattresses. She was able to advise us what was in stock and what would have a lead time. She got us booked in with delivery this week which made my son very happy. In total it was an easy and pleasant experience. I would recommend this store and Louise to anyone shopping for beds.

August 1, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan were very professional…

Sean and Alan were very professional and friendly. Everything put together perfectly, and they even put the mattress on the bed frame when they were done.

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory and Cesary were most pleasant and…

Rory and Cesary were most pleasant and highly efficient. The sofa was delivered on time and I was delighted that they took all the packing boxes with them.

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

All good in the end

Delivery guys were sound after an eircode mixup

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars Shelagh! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Best customer service

They men who delivered my bed frame were polite and friendly and arrived early which was great for me. Nothing was a problem for them.

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

very professional service

Rory and Cezany were great this
morning . .. they were on time and gave me a 15 min ETA text which was really helpful.
The furniture was assembled quickly with no mess and all packaging removed.
I am very happy with the service they provided. Thank you guys

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Sean and Alan - furniture delivery

Sean and Alan arrived at the given time, had furniture assembled and packaging removed within minutes. Very efficient and friendly. Delighted with my furniture and interactions with all staff

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Thanks Sean and Alan

Thanks Sean and Alan!
Great service and customer service :)

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving 5 stars Rebecca! Kind Regards, Murphy Home.

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