Murphy Home Reviews 

37,083
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 5,568 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly and knowledgeable staff for their exceptionally polite and helpful approach during in-store visits and consultations. People note that the team goes above and beyond to answer questions and ensure complete satisfaction for every buyer. Consumers also highlight the highly efficient delivery service, frequently mentioning that items arrive punctually on the scheduled day without delays. Furthermore, buyers express deep satisfaction with the impressive quality, solid structure, and beautiful appearance of the purchased furniture pieces. The professional installation crew sets everything up swiftly, removes all packaging thoroughly, and leaves homes completely neat.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and professional throughout the purchasing and delivery... See more

Delivery service

Clients share positive opinions on delivery_service, highlighting punctual arrivals and helpful staff.... See more

Service

Customers consistently note positive experiences with service, highlighting punctuality, speed, and... See more

Product

Reviewers mention positive feedback about product quality, expressing delight with the beautiful, solid... See more

Customer service

Users describe positive interactions with customer_service, highlighting exceptional and friendly support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paul and Shane delivered my console table today and couldn’t have provided a better service. Extremely quick assembly with no extra charge and took all the rubbish away. Delivery was on time with lots... See more

Company replied

Rated 5 out of 5 stars

The customer service was exceptional. I dealt with Tina and she could not have been more helpful and accommodating assisting me getting my order. The delivery guys were so helpful too. I love the bed... See more

Company replied

Rated 5 out of 5 stars

Myself and my partner went looking at a specific suite of furniture we had our eye on in Newbridge shop. The salesperson came to us and said in a very polite and no pushy way if we need anything at... See more

Company replied

Rated 5 out of 5 stars

We purchased the Harrison bed and are very satisfied with the quality and look of the bed , very solid piece of furniture and looks stunning in our room. Paul & Bernard delivered and assembled the bed... See more

Company replied


Company details

  1. Furniture Store

Written by the company

Established in 1974, Murphy Home (previously Michael Murphy Home Furnishing) is Ireland’s leading independent, family-owned furniture retailer. With six stores nationwide and a strong, award-winning online presence, Murphy Home offers a curated range of quality furniture and home accessories designed to bring style and comfort to Irish homes.


Contact info

5.0

Excellent

TrustScore 5 out of 5

37K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 2 weeks

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5.0

All reviews

(37,083)

4,963 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Norman came to fix the zip on my sofa…

Norman came to fix the zip on my sofa and did a fantastic job. He arrived on time, worked very quickly, and had everything sorted in no time. I really appreciated his prompt and efficient service.

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the great review! We are so happy to hear that you are very happy with the service you received from our Service Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Rory & Cezary have delivered furniture…

Rory & Cezary have delivered furniture to my home today & on two other occasions.
They were both so polite and efficient they had the furniture assembled in no time, they took the packaging away and placed it exactly where I wanted it.
The furniture is high quality and looks beautiful.

August 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Dermot in Murphy Home in Airside was a…

Dermot in Murphy Home in Airside was a pleasure to deal with. He made our experience in store so easy, as he was so knowledgeable & helpful. Would recommend.

August 3, 2026
Unprompted review
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Reply from Murphy Home

That is great to hear, thank you for leaving such great feedback for our team Lisa! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

We bought the Harrison Bed

We bought the Harrison Bed, the quality is amazing, very solid piece! The delivery was very quick , within a week of ordering. The delivery guys Paul and Bernard were very professional and had the bed together in no time. Overall very happy customer with furniture and service.

July 27, 2026
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Reply from Murphy Home

That is brilliant to hear, thank you for taking the time and leaving a review. Kind Regards, Murphy Home.

Rated 1 out of 5 stars

Said item in stock when ordering

Said item in stock when ordering
Paid & a few days later got email to say item not in stock & would be available in around 4 weeks
No offer of refund ….
Very poor service

July 20, 2026
Rated 5 out of 5 stars

Dermot is very helpful and…

Dermot is very helpful and professional, he assisted us to choose our mattress and bedframe with professional and advice. We bought 2 mattress and a bed gram from him. Highly recommended!

August 1, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for the amazing review! Really happy to hear that you had such a good experience shopping with us and a great service from our Sales Team. We hope to see you again soon. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard arrived on time very…

Paul and Bernard arrived on time very pleased with the assembly of our furniture and old ones taken away recommend Michael Murphy for furniture everything went smoothy

July 31, 2026
Unprompted review
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Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 4 out of 5 stars

Recliner sofa

We bought recliner sofa from Murphy Home for the first time. In store we were dealing with Louise, she was brilliant help and nothing was problem. Reason for just 4 stars is we run to bit of troubles with delivery. When the original delivery happened only our daughter was at home, as we both work day shifts Mon-Friday, delivery was not successful as delivery guys couldn't fit sofa through front door(we have standard size door and sofa also standard size-nothing big), guys said the door has to come out, which they are not allowed(understandable), as speaking with them over phone, I asked if they could put it through window and instant reply without even trying/measuring was NO. So the solution was, that we agreed over phone, that it will be redelivered on Saturday(agreed with their supervisor), I'll be home and will take the doors of. When I got home that day and measured size of doors and window, I could clearly see, that it would fit through as 10cm wider(great-ready for Saturday), then on Friday afternoon I rang office to confirm Saturday delivery as I didn't receive the message and what a surprise when I was told that it was not booked for us(very disappointing when you spent over €3k on sofa), after long conversation over the phone and insisting that it has to happen that Saturday, otherwise I'll cancel the order we got delivery spot. On Saturday different delivery guys came in who were absolutely fantastic and sound, sofa was delivered into house in 5min through the window as I suggested in first place.

July 4, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thanks for your feedback Filip, we’ll make sure to pass your review onto the team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul and Bernard were very efficient…

Paul and Bernard were very efficient and friendly.

July 24, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Would highly recommend the lads

Would highly recommend the lads. On time, very pleasant, was a tight squeeze to get the furniture in. No damage to door or wallpaper. Totally professional

July 31, 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving great feedback Caroline! Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Furniture delivery & assembly

Martin & Jamie delivered & assembled our furniture. They were both very efficient at there job with no fuss & excellent to deal with on the day, whilst also beimg very friendly & helpful, thanks to both for there effuciency & attention to detail!

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Amazing Service from Paul and Bernard

I ordered 5 kitchen chairs from Murphy Home and I am thrilled.
They look great and are extremely comfortable. Paul and Bernard from the delivery service were very friendly and helpful. They assembled each chair before dropping them into my kitchen.

July 31, 2026
Unprompted review
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Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Martin & jamle were very helpful

Martin & jamle were very helpful, placing the furniture in the bedroom and helping move the existing out of the way. Very polite and consuderate

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Got a sofa delivered by Sean & Alan.

Got a sofa delivered by Sean & Alan.. they were two very nice pleasant lads they rang earlier with a time & arrived on time. Couldn't fault them

July 29, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for leaving us with such positive feedback. We are so happy to hear that you are pleased with the service you received. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great job!!

Martin and Jamie were so pleasant and helpful. The delivery was on time. There was no mess. They removed the old 5 seater cornerpiece and delivered the new furniture in such an effective manner and so quickly. Great job!!

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Paul & Bernard we're very helpful and…

Paul & Bernard we're very helpful and efficient in their work delivery 2 recliner sofas this morning

July 31, 2026
Unprompted review
Murphy Home logo

Reply from Murphy Home

Thank you for the great review. We’re so glad to hear that you’ve had a positive experience with our Delivery Team. Kind Regards, Murphy Home.

Rated 5 out of 5 stars

Great experience

Delivered on time, assembled for me, quick and they took all the packaging away. Please nice emails confirming delivery time! All in all excellent plus quality of the furniture is very good.

July 24, 2026
Murphy Home logo

Reply from Murphy Home

Thank you for sharing your experience with us. We’re delighted to hear that you found our products and service satisfactory. Kind Regards, Murphy Home.

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